Subaru, Astana Motors
61 review
September 13, 2024
I'm servicing a car here. I used to like everything. But lately they have started to cheat. You sign up for one mechanic (in advance), you arrive, and they tell you that he is busy and like another one will be done. This is the third time this has happened. There are just no words. It's been decommissioned!
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November 6, 2023
Subaru interior is on the level. The staff - well done guys.I stopped by to consult on the car, I received comprehensive information, the guys know their business perfectly.We immediately conducted a test drive on the car of interest. Everything is in stock, any color and configuration.In general, only positive emotions.
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July 13, 2024
A good car dealership... cleanly neat... polite staff...One thing is bad...space prices)))...but for true Subaru lovers, that's the thing.
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October 21, 2024
Professional approach to each client. I will definitely come back.,👍👍👍
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July 25, 2024
Friendly and courteous staff. waiting for the maintenance of your car in a cozy atmosphere
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April 13, 2024
Incompetent employees, when diagnosing a car in winter, at -20 on the street, "determined" that the air conditioner was faulty in the car! Spring has come, he has earned "by himself"! Be careful when leaving your car in this car dealership!
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November 2, 2024
They do not respond to requests by e-mail. They don't call me back. Disrespectful attitude towards customers.
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December 23, 2022
I did the steering rack here, everything was properly and accurately serviced, we ordered a repair kit, we called and warned, thank you, I consulted with knowledge of the matter! there are no complaints about the work of mechanics so far, everything works as it should! I want to note that the price turned out to be much cheaper than in other services specializing in Subaru, and they also made discounts, which is very nice!
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March 25, 2023
The salon is not bad, but small. Employees communicate more with each other, while not paying attention to us, customers and customers. There are new cars, in particular Havales, but there are no Dargos available, and you have to wait about a month. The managers, who are fussing with you, promised to call back and inform you about the arrival of new cars, but they did not call, although it is already Saturday... and coffee is served somehow with difficulty. The girl is young, but already with sprays, you will not get tea or coffee from her.. conclusion: they work the old-fashioned way, on a salary. In other car dealerships, it is more pleasant to spend your money.
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May 11, 2023
Customer attitude 5 out of 5
Quality of work there are craftsmen who try to satisfy all the wishes of the client, there are also those who do their job like robots. If desired, you can stay in the work area, there are work regulations, the attitude to TB is not in the last place, it was just annoying that the replacement oil is in an open container and is not marked in any way.
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October 4, 2024
Excellent service, everything was at the highest level.
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March 12, 2023
A good salon, not a big cozy one, we bought a car, they suggested what kind of certificates were needed to cross the border, the manager helped to complete the car, the salon made a very good impression. Thank you all!
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April 4, 2023
Staff: incompetent, irresponsible, do not explain anything about the model of interest, "you have a booklet with model data and figure it out for yourself," the manager frankly does not hesitate to sleep at his desk (naturally sleeps, I see he walked all night or what?)
Attitude to customers: not caring, they probably meet by their clothes), that is, by their wallet
Prices: cosmic.
Recorded for a test drive and...forgot)), was not on the list, the car left, I had to go back.
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December 11, 2022
Acquired Subaru Forester 2021 in December.The whole process was conducted by manager Marat.A very polite, educated young man.He answered all the questions asked with knowledge of his business, worked quickly, but without fuss.A worthy example of a modern manager.I ask the management to mark the young man
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August 1, 2023
It is not convenient to pay for the work performed. There is no payment via QR. Cash or card only. I had to go to the mall , and it's not safe
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July 15, 2024
Good service.but it's expensive, although the prices are like this)
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December 23, 2023
Excellent specialists. I Advise Everyone. Professionals in their field.
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August 4, 2024
Good service, if by service. But at the entrance, someone at the reception is smothered with some unpleasant perfume.
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September 9, 2024
Good service
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July 23, 2023
Friendly consultants! Professionals in their field! Well done!
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April 22, 2022
Last year, in the fall, we managed to buy the Haval Jolion 2021. Now, because of Russia's attack on Ukraine, problems have begun with the supply of cars in general and prices have soared. I liked that the sellers explain correctly and the technical service staff work quickly.
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June 16, 2024
STAFF RELATIONS ARE TOP CLASS
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April 29, 2024
Why are there other car models in the description?
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July 16, 2021
I've been servicing my second car at the Subaru Center. The guys will always find the service time convenient for me, but the most important thing is that they do not "get rid of" warranty points, as according to friends' stories it often happens in other salons. Of course, it all depends on the people. I have been working with Artyom Shmarov for 4 years now, there was a moment when he moved to another department, everything was a little different. Therefore, special thanks to him ✊
I would also like to mention Murad, Artyom, and Nikolai in the sales department of new equipment. When I bought the first Subarik, it was Murad who told me so beautifully about this car that there was no doubt about the choice 🤣
When I bought the second one, the guys gave me a discount card for the service. A nice little thing 👍
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April 29, 2022
The service is just super, the guys are great, they will always tell and show everything, just professionals
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August 25, 2022
Very tasty coffe! Polite consultants 👍👍👍 good service
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May 23, 2022
I recommend it to everyone, the staff is polite, good attitude to customers. Thank you for your work!
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June 22, 2023
Always fast, high-quality, polite
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March 14, 2024
Excellent service
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November 21, 2023
Everything is cool. Spare parts were replaced under warranty.
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March 26, 2023
Crazy prices! As much as 169,000 were charged for mudguards, and they are not yet available!!! The attitude of the staff is acceptable!
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December 24, 2023
A great dealer, I would like more cars in stock.
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February 13, 2020
Adequate managers, the salon and the service work seven days a week, everything is very civil (you can come to leave the car for repair or watch the process through video surveillance after drinking another cup of free coffee, and for the "included" go to the remzone and observe the process firsthand.
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3
December 1, 2024
Not a salon but a bazaar
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September 6, 2023
A very nice salon.
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June 1, 2024
Super
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July 22, 2023
Great car dealership
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August 9, 2022
It is not clear, the prices on the site are the same, in fact the car is without an engine
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March 21, 2023
Auto salon has spare parts
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January 1
Super klkss
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March 4, 2024
They don't want to work according to their conscience.
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May 10, 2023
Oh, how good tama is.
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July 27, 2022
Great company, I recommend it
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March 23, 2020
Responsible staff, they know their job! Just top class! I bought a used car, explained everything about the car, I drive and I'm happy!
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August 1, 2023
Everything's fine
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November 16, 2022
A good car dealership
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December 22, 2021
I gave them a car quickly and at a good price
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June 13, 2019
There are practically no good, valuable and most importantly experienced service workers left!
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March 29, 2019
Good service! The managers are attentive and friendly!
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May 15, 2021
The staff is polite
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