Strela
47 reviews
February 28
I want to share my experience of buying at the Strela hardware store. I came here to get a gift for my girlfriend and was very pleased! A wide range of products, competent consultants, are always ready to suggest and help with the choice. I was pleasantly surprised by the quality of service and the courtesy of the staff.
I bought a smartphone for the girl, and a laptop for myself — both devices are excellent! Everything works flawlessly, and the guarantee adds confidence. In addition, the store should think about expanding the range so that there are even more options to choose from, especially for accessories. And, perhaps, add small promotions on popular products — this will definitely attract more customers!
In general, I liked everything.I wish you continued prosperity and successful sales!
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March 1
I recently purchased Marshall Major 4 headphones at the Strela store, and I want to share my experience.
First of all, I want to note that the purchase process was very smooth. The store staff was polite and willing to help with the selection. I got all the necessary recommendations for headphones, and it really helped me decide.
As for the headphones themselves, I was very pleased with the sound quality and comfort. Marshall Major 4 perfectly conveys the details of the music, and their design looks stylish and modern. I use them both for listening to music and for making calls, and in both cases they perform at their best.
The only point worth noting is the price. Headphones are not the cheapest, but in my opinion, they are worth the money.
In general, I recommend the Strela store and Marshall Major 4 headphones. If you are looking for high-quality audio equipment, this is a great place to shop!
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February 27
A wonderful store with a wide selection of products. I bought myself a watch there. Thanks to the helpful guys who promptly helped connect the phone and figure out the settings, for which I thank them very much! The prices are not very expensive and there is something to choose from. Definitely 5 stars!!!
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October 2, 2024
I bought a Samsung TV there, Everything went well. They showed me, they told me. The guys on the shelf are great. And the store itself is pleasant. Stylishly decorated, it's nice to come in and stare.
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January 15
I called the "call center" of this chain of stores to get information on the product I ordered.
A girl picked up the phone, without introducing herself and saying dryly, "good afternoon," she asked what I was interested in.
Throughout our conversation, the employee had the feeling that her phone or headphones were falling because only static was heard.
Please improve the quality of service and draw up at least some generally accepted standards of communication for specialists)
It will be more pleasant to communicate and customers will reach out to you)
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September 30, 2024
When buying a TV, I referred to the online store. The warranty is 36 months, there is no such thing among competitors, so the choice fell on this store. As a result of clarifying the quality of service, the girl clarified that the warranty for this unit is only 12 months, to my slight dissatisfaction, they offered to purchase an additional warranty at their own expense, very "customer-oriented", I do not recommend this store
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1
May 27, 2024
I've been dreaming about gorgeous headphones for a long time, and finally found them in the Strela store! The saleswoman recommended this particular model to me, and I did not regret my choice. The sound is simply amazing, and the design of the headphones is simply gorgeous! In addition, I was offered protection +, and the product warranty was also refundable. A rare combination of quality and excellent service! This store has real professionalism and customer care, unlike some other places. I recommend it to everyone!
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February 15
The price on the site does not match the price in the store, after placing the order, they wrote to Viber, they said they would clarify within a couple of minutes, as a result, they did not receive a response even after an hour of waiting, customer orientation is at zero, it is better to overpay a little and buy from a trusted store, and not here
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March 1
The guys are great, they advise you well. Of all such networks, the best service is
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November 25, 2023
1. Very nice and helpful staff. 2. Sellers know their goods and can give good advice (A huge plus to the guys). 3. The range is wide, if something is not available, you can order. If we take the disadvantages, I would like the company to already see its own installments, because customers are ready to take and ready to buy.
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February 9, 2024
A great store with a good assortment, nothing superfluous, friendly and competent staff. They helped me pick up a powerful gaming laptop, I was satisfied)
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February 27
Good choice,competent sellers,average prices,something more expensive,something cheaper
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February 11, 2024
Today we visited the store in order to buy a phone, which we did! I was very pleased with the work of consultant Egor! The man is in his place! In our opinion , he gave full information about the product , service , and functions of the product that was selected and helped to do what he was not obliged to do , and what was not his responsibility ) he devoted enough time to us , the customers ! Thanks for the service!
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December 20, 2023
We ordered an LG TV from the strelaonline store.by 12/16/2023 , the price was 70 rubles cheaper than others. We planned to arrange it in installments from the store for 4 months, and not from banks at interest. They wanted to issue it remotely, but the store said that they only issue it on the spot. Upon arrival at the store, we were told that the installments are not issued independently, but from ALFA Bank. As a result, the bank refused. Wasted time. I do not recommend the store from the word at all. All adequate stores have been registering remotely for a long time!!!
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1
December 27, 2023
The store itself is good, but after entering it, the consultant was sitting at a computer test bench and watching a video. Asking him if there was a cable we needed, he replied that there were no such cables in nature. Going to another store, we found the right cable.
In my case, a 5-star review for this store does not exist in nature yet))
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1
March 25, 2024
The store itself seems to be normal, but the staff are children with children. A girl and a guy are playing hide-and-seek near TVs, the other guy doesn't know anything, don't ask. They discuss customers and laugh like horses all together, kindergarten is shorter.
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December 28, 2023
The assortment is good, there are many PC components. But sellers are something. I went in, and they were playing computer games FOR SALE, but most importantly, they were swearing like shoemakers. Only the consultant talked normally.
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March 11
Good choice and very good sellers
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February 28
pleasant prices, competent advice
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January 24
He asked them to just turn on the TV, waited for 20 minutes and left.
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June 5, 2024
A cool store with good prices, the staff was pleased, I advise you
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December 3, 2022
Excellent service, good choice of equipment, first-class service. Thanks to the sales consultant Ilya for a detailed and very clear and competent consultation!
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July 20, 2022
I Bought A BVK Computer. Excellent assembly, well-chosen configuration, consultants explained everything. I recommend buying computers and appliances in this store, the prices are definitely better than in the 5th Element.
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2
August 11, 2023
A great store with pretty nice prices. This is not the first time I have applied there. I recommend.
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2
March 22, 2022
The store has a terrible job with online orders, the support just ignores it. I ordered a mouse on March 7, and immediately paid for the order. I received letters in the mail that the order was placed and began to wait. Until the 10th, there was silence, I went to the store, and there they sent me to contact support. Contacted - silence. As a result, I waited until the 15th and came back to the store. They tried to send me to support again, but I insisted that the issue be resolved now. As a result, the store manager promised that they would contact me. On the morning of the 16th, we eventually got in touch by phone. I did not receive any apologies or explanations, there is simply no product (1.5 weeks gone, but we will not contact you). They just said they would refund the money and that's it.
In total, 1.5 weeks were spent, the mouse went up in price, two trips to the store across the city so as not to get any answers.
I found a store on the Online store, now they are even disconnected there. I do not recommend contacting them if you do not want to waste time when the product may become more expensive at any time.
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December 16, 2022
Great
store, great specialists.....I especially want to single out specialist Ilya...a very competent employee..I really helped with the selection of headphones)
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3
September 9, 2023
A wonderful professional team and pleasant prices!!!
Good luck to you!
See original · Русский
December 25, 2022
A large selection of products. Nice prices. The staff is very polite. It's cozy, beautiful music is playing!
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July 27, 2024
The overpriced store can be found below
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March 1
Great store
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August 23, 2024
A disgusting online store, I wrote to support to help select the product, 4 days of ignoring and there is no result!
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September 18, 2023
I ordered a razor, the courier of the transport service delivered it, I couldn't check it right away. When I opened it, one attachment was broken, and after the first shave, the second one fell off. They said it was not a warranty case. They sold a low-quality product, they don't want to accept it.
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1
December 23, 2022
It is comfortable, cozy, calm, a good choice, the staff knows the business
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3
June 22, 2023
It's not a bad place to spend shopping with your family.
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2
May 27, 2024
Everything is at the highest level.
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September 11, 2023
The product and assortment correspond to the year 23 . 4 BECAUSE OF THE QUANTITY , no thought-out implementation .
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May 22, 2022
a good selection of computer equipment, very competent consultants.
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January 5, 2022
Polite staff, good prices. I bought a tablet and I'm happy with the tablet . I'll be back again 👍👍👍
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January 4, 2022
They sell computer equipment.
Is there a cable like that?
No
Do you sell computers?
Yes
Is there no cable?
No
Why even work??
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December 25, 2021
It's a good place. There is not only a store, but also an online order pick-up point. I liked it)))
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December 13, 2022
A good store with a large selection
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December 11, 2021
A cool store for Minsk and the prices are lower than in the store next door
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2
December 13, 2021
Good store, low prices, pleasant staff 😉
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1
January 31, 2024
Delivery on time, it's not about them.
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1
June 15, 2022
I bought headphones, helped with the connection and setup
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2
November 6, 2021
A cool place with lots of interesting equipment and reasonable prices.
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January 4, 2022
Pleasant staff, good assortment and prices!
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