Strana Dushi Kiparis
541 review
February 12
We visited the Country of Soul Hotel at the beginning of October last year. I liked the area , lots of trees and shrubs. The views are amazing and the sunsets and sunrises (lived on the 12th floor). The staff was helpful, the cleaning was clean, and towels were changed at our request. They also gave me a kettle . It so happened that the lights were turned off, but they immediately gave (their own generator) Of course, I want the plumbing to be changed and the showers need to be repaired. We walked a lot, just to relax in the room. About the dining room , of course , trash , as they say . It was as if our people hadn't eaten for a thousand years, they were grabbing fruits and slicing, and there weren't enough spoons, or rather they were practically absent. As it was, there was a lot of food and a variety, we were not hungry. We didn't really focus on this, we came to relax and admired nature, went on excursions. And we went swimming in the sea . Of course, we won 't be coming to this hotel anymore .Maybe only when the dining room is cleaned up.
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19
3
November 1, 2024
I liked everything very much, of course I want everything to be restored. The food is good, the entertainment program is excellent, especially for children, we had a rest in mid-October, we had a great time and had time to swim in the sea)))
In two buildings on the street it smells very much of sewage.
And do not order a transfer from the hotel, utter disrespect for people, they drive worse than cattle, I do not know how other buses, but with the number 801 it is of course trash, all passengers were just shocked, despite the fact that they will not tell you that there is no luggage compartment, all suitcases and bags will tell you in an ordered tone that you would have stored them in the back seat one-on-one, and it doesn't matter what happens to them later, since we are bringing fruits from there.
In short, we drove and prayed that we would only get there alive 🤦♀️
I wrote to the transfer company, they didn't even bother to apologize.
We are simple people, not whimsical, but there should be at least some respect.
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24
April 27
We have been vacationing at the Eucalyptus Hotel of the Soul Country complex in Sukhumi since April 26. Our impressions are positive: a new building, a beautiful room, we took the standard, everything is new, the room has clean bed linen, towels, soap, toilet paper, hairdryer, TV, Wi-Fi, a balcony with sea views, the view from the 13th floor is amazing, there are two elevators. On nutrition: buffet, the assortment is sufficient to get enough, everything is fresh, varied (there are pastries, salads, side dishes, meat, fish, liquid dishes - all in several versions, fruit oranges, apples - according to the season). The dining room is spacious, the tables are located both inside and outside. Everything is clean and comfortable. In general, we would like to say a huge thank you to everyone who participates in the recreation at the Soul Country complex: the girls at the reception for their attention and quick, precise work, the staff who clean the rooms and the territory - everything is clean, the kitchen staff - delicious, varied, the guys who keep order in the dining room patiently, despite so many people are very tactful and polite . In our opinion, everything is optimal for a good holiday here! Prosperity to your complex! You're all doing great.
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14
3
May 12
We stayed at the hotel in May 2025 in the Cypress building, we really liked everything. The rooms are newly renovated and furnished, good plumbing, central hot water, air conditioners with heating, TVs. New elevators, table tennis on the ground floor, heated pool (25 degrees). The canteen team is working very well! The food was delicious and varied, and I didn't get bored in 10 days. Director Kristina did a great job. All the disadvantages that I can remember from this trip is that the water in the shower went badly in our room specifically, and that there were not enough glasses in the dining room. But this is nonsense, and we will definitely come here again if we have the opportunity. I wish the hotel team a successful season, well done!
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7
February 5
A lovely quiet hotel with a wonderful renovation and a great location. At the very beginning of the embankment near the presidential palace. Delicious food. Helpful staff. The girls checked us in at 11 p.m., although check-in at 2 p.m., thanks a lot for that. Everything is nearby on foot: the Botanical Garden. Monkey Nursery is a 15-minute walk away. The center of Sukhum in the evening is a separate story. The beauty resembles St. Petersburg only with palm trees) Everything glows with wide avenues and gorgeous architecture. There are a lot of really cool restaurants nearby. Have a cheap and delicious lunch and spend the evening. I will mention "Narta", "Chegem", "Leon" separately.
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3
April 25
We had a rest from April 21 to April 26, 2025, checked into a clean, cozy room on the 2nd floor with all the amenities, it was just great, cleaning was done daily, there was a buffet next to the dining room, there was enough food for everyone, the food was varied, the staff was polite, friendly!We have a pleasant impression of the Country of Soul boarding house and Abkhazia in general! We hope to visit again!
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8
January 14
Oh good, the staff is friendly, two new beautiful elevators, beautiful view from the room, close location to the sea, beautiful nature and everything. The rooms are small, poorly cleaned, they haven't been cleaned in 4 days, and the towels are heavy with brown spots. The animal world is rich, dogs and pigeons accompany you everywhere, even in the dining room. During breakfast, the pigeons used the buffet, out of turn) People are picking up food and immediately feeding the animals at the entrance, the dishes are all broken, the tables are dirty.
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3
1
May 31
Overall, it's good. The weather let us down. Heated swimming pool. The staff is polite. The cuisine is certainly not Turkey))) but everyone is trying. The menu was monotonous. The TV in our room wasn't working. But then there is Wi-Fi throughout the hotel and at sea too. In general, prices in Abasia are low everywhere. And there's a penny to eat in a cafe on the beach too))) our cards and cash work (but take small money, it's more convenient)
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2
September 20, 2024
We had a rest in September of this year. I liked the large and landscaped area, a lot of trees, shrubs, plants. Nature, air, sun, sea are very close. There is a private beach with sun beds and umbrellas. Outdoor swimming pool for children and adults. There is a children's animation. The animator girls are smart! Aqua aerobics is provided for adults. The entire territory of the hotel is clean and guarded. The girls at the reception are responsive and attentive. The room has new plumbing, everything is cozy, air conditioning , refrigerator, hair dryer, etc. The room was cleaned upon request. Three meals a day, a bar with alcohol and juices. Additionally, there is a grill area where you can eat French fries and grilled wings (or kebab), ice cream. The buffet was served in the dining room. There is a lot of food. There are enough meat dishes, side dishes, salads, soups to choose from for lunch, porridges to choose from for breakfast, casseroles, omelets, pancakes (sour cream, condensed milk, jam). Fruits are sorted out with a bang. There are, of course, people who are not satisfied with the cuisine (and where are they not?) There was a case that there were not enough spoons, but they were taken out quickly. In my opinion, no one will stay hungry here. I liked everything. The locals are hospitable, friendly, and humorous. A disco is held in the evenings. And what kinds! Local flavor, nature, sea, mountains, sun - all this is worth a flight from Moscow to Adler, crossing the border, transfer, etc. If Abkhazia, then only here!
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21
17
May 27
I love Sukhum very much, I lived here for a long time, and now I decided to diversify my vacation by checking into this hotel for a couple of days))
One of the advantages :
It is located next to the embankment.
1 coastal.
New rooms (eucalyptus building)
Large and clean territory with greenery.
Minuses:
There are no hooks from the word at all in the room.
Cold water.
The presence of a musty smell in the room.
Outlets are only available where the TV is on.
There were only face towels , and no matter how much we approached and asked for large towels , it was useless 😂
Food- you won't stay hungry, but often everything is cold and meager.
The pool smells terrible of bleach, but the cleanliness is confusing))
If you don't find fault too much, and only come to the room to sleep, then it's OK.
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3
April 25
She arrived from April 21 to April 26, 2025. She lived in a 2-bed standard room. I really liked the room, it was clean and cozy. All the staff is polite and friendly! The food in the dining room is varied, delicious, buffet, choose what you want! The territory is clean and green.I will definitely be back!
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7
October 14, 2024
I've been vacationing with my family since 10.10.24
There were few advantages for me)
1. Proximity to the sea and the beautiful Sukhumi embankment.
2. Beautiful, modern two elevators.
3. Green area, there is a place to sit.
4. Evening discos, although I am not an amateur, but the people had fun, danced.
5.The room has a small refrigerator, air conditioning, TV.
The rest were cons
There are no blankets in the rooms, it's not so hot in October anymore, it was freezing at night.
The plumbing is new, as well as the renovation in the rooms, but everything is flowing, taps, battery in the bathroom, water is rusty from the tap, it's scary to wash.
There is a table in the room, but not a single chair.
There is no kettle either.
The staff couldn't cope in the dining room, there were constantly no plates, spoons, sometimes it took up to 30 minutes. The food is ordinary, as in all canteens, but because of the lack of appliances, people grabbed everything with their hands (cheese, sausage, pancakes, etc
., There was practically no boiling water either. One 1.5 liter kettle for the entire dining room (400 seats), and the one with a broken button that had to be held down to make it work. Accordingly, there is a queue for water to drink tea or coffee.
We never bought into the sea☝️
It is very dirty in this place, because there is a river nearby, into which everything merges.
There is a swimming pool, but there was no heating, the water in it is cool, considering that the air temperature in the afternoon was 26-27, it did not have time to warm up. And its purity is questionable.
Cleaning. We lived for 4 days, there was no cleaning, the towel was not changed, and the linen, respectively.
Local alcohol, one kind of beer is the cheapest, wine, I doubt it's natural, most likely powder.
I can't recommend a vacation with such a service!
I wouldn't go a second time!
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33
2
May 10
A wonderful, soulful vacation in Abkhazia, at the Country of the Soul hotel. The hotel's territory is large, beautiful, and the food is excellent. First line, superskaya embankment is within walking distance. Thermo and New Athos excursions are also nearby. In general, he is clumsy!
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3
1
April 27
The location is certainly good - near the sea. But here's the rest... From the organization of check-in to catering, there are solid disadvantages. I don't know how it is during the high season, but so far it is terrible for the promotion in the off-season. There are queues at the reception, they put one company in different buildings. They put us in a room where they already live, we go in there, and there are suitcases... One room was not cleaned - it was as if they had forgotten to clean up the whole mess in the toilet. Towels and blankets were missing... At the reception desk, everyone was told about it, they asked to clean the room, move it and give towels - of all this, they only resettled it. There are sorely not enough people... Just like in the dining room... There are not enough staff, the dining room is incredibly well planned, so many people are just pushing around, breaking dishes and eating standing up... The rooms themselves are a problem with switches and sockets, a fierce economy... In general, I don't even want to go back to this...
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4
2
October 17, 2024
We spent a week in this wonderful boarding house, just going home
It's great for Abkhazia, we liked everything, the place, the renovation and the cleanliness of the territory. We lived in the first building on the 13th floor, for one view from the balcony you can close your eyes to minor flaws.Julia cleaned the rooms well, thank you very much. The hair dryer, TV, refrigerator all worked. The receptionists are very friendly and responsive, But the bartender and the employee of the grill bar, they would like to learn how to be polite!!! There was plenty of food in the dining room, the staff were great, they instantly brought what was missing. The only drawback was that there were not enough spoons at the beginning, but this was fixed. But the shock was from our hungry, angry people. Who were always shaking and picking up fruits, cheese, sausage with dirty hands and artificially creating queues!!!It's been a long time since I've seen such ugly behavior from vacationers. On the beach, the sun beds are free, the animation is also tried. So we liked everything, especially for such a meager price. We will come and recommend it to our friends. I hope the service will be even better in the future.
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19
5
August 14, 2024
Advantages:
-Nature! Architecture!
- [ ] all inclusive system
- [ ] 1 line, on the shore, immediately the beach
- [ ] Near the Embankment, there is a place to walk
- [ ] Fresh renovation, new plumbing
- [ ] Beautiful dining room, delicious food
- [ ] Excursions "Any whim for your money"
- [ ] A good Euro pad for extra space, but there is not enough space for three in the standard room, about 12m2
- [ ] On-site swimming pool
- [ ] Sun beds , umbrellas for free (blue only!)
- [ ] Beach pebbles, sand in the water
- [ ] Entertainers: banana, bun, hydric, saps
- [ ] Grill bar (grilled chicken wings with French fries), ice cream (fruit ice) and sweet popcorn. Is free
- [ ] Clothes dryer, refrigerator, hair dryer, air conditioner, TV
- [ ] There is a supermarket nearby, a bank is accepted.maps. There are a lot of people!
- [ ] Good wifi (turn on airplane mode before the border, do not turn it off until the end of the rest, connect wifi in the case)
- [ ] You can drink tap water
- [ ] Washing in 7 cases, 300 rubles / load
- [ ] Polite staff
Minuses:
- [ ] Rotovirus hello! Drink Cola every day for prevention
- [ ] Near the river- g..heat. Because of this, the water near the shore is of a dubious color. I don't think it's just sand.
- [ ] Hygiene rules? No, you haven't heard
- [ ] Room cleaning? Once every 7 days, if you ask
- [ ] Plumbing is installed any way, leaks, puddles. There are no hooks in the bathroom
- [ ] There is not even a chair on the balcony
- [ ] No mattress pads, just sheets
- [ ] Towels are not the fact that they will be changed
- [ ] For any additional payment.You will receive a "not allowed" response. Not particularly customer-oriented
- [ ] There are a lot of smokers everywhere on the territory! Absolute disrespect for others. Smoking moms with kids, ugh…
- [ ] Alcohol in unlimited quantities along with juices where children drink. The administration should pay attention to alcohol control.
- [ ] An evening disco flavored with alcohol and cigarette smog in which kids run around in the courtyard of the 1st building is a sad sight that disgusts a healthy person. The train of the sea lion is even in the elevator
- [ ] There are doubts about the cleanliness of the pool
- [ ] Sockets only where appliances are turned on
- [ ] "Anthill" in season
- [ ] Animation for the "three"
- [ ] There is no culture of food in the dining room according to the buffet system.
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41
4
November 10, 2024
The hotel is good because it is within walking distance from the city center, next to the main embankment, drama theaters (Abkhazian and Russian), not far from the Naarta restaurant, where the best Abkhazian boats are made. And most importantly, it stands directly on the seashore. The sound of waves can be heard in the rooms all night! Romance )
Of the cons: architecture, service, menu - Soviet in quality and in fact. Water and electricity are often turned off! But, these are probably the problems of the city.
The nature, climate and people of Abkhazia are blessed by God)))
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2
1
November 7, 2024
We had a rest from October 29 to November 6, 2024, we really liked it,the territory is beautiful,the first three days we swam in the sea and in the heated pool,then it got colder, the rooms were cozy, clean, thanks to the maid girls we cleaned well, the dining room was cooked very tasty and varied,I am a cook myself,well done girls (this is even when that the lights were turned off)but we did not notice this at the hotel, the generator was working, the Wi-Fi worked perfectly both in the room and on the territory.The only drawback is the sabaks, they run around in packs, they fight among themselves, if you have a package in your hands, they climb up to the package, they tore up cats twice in front of us, they run together near the dining room and behave aggressively, you guys need to do something about it, because this is a serious problem, they are there at all It shouldn't be.
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18
5
August 18, 2024
The Country of the Soul was in hotels in July 2024. The territory is large, there are 2 14th floor buildings and 5 3-storey buildings, a dining room, a swimming pool. The territory is well maintained, there are many beautiful trees, but landscaping continues in places, so in some places it is a mess. The rooms are clean and bright with all amenities (refrigerator, hair dryer, TV, air conditioning, iron on the floor) it is clear that there was a renovation not so long ago. There is a beach on the territory of the hotel, sun beds are free, but they may not always be enough, the sea is dirty, so we went to the embankment or Mocha beach where the water is much cleaner, but the sun beds are paid, but we lay on our blankets. There is an embankment next to the hotel, we often walked there. It takes 45 minutes to walk to the city market, you can get there by public transport prices from 15 to 30 rubles. The food is certainly not super, but you will not stay hungry, the choice is quite large, and meat and fish and chicken were all, vegetables, fruits (I had only oranges and apples) salads, soups for lunch. Of the disadvantages of nutrition, the drinks are terrible, tea and coffee are the cheapest, some strange fermented compote, there was no tea and coffee for lunch at all. There are no desserts at all. There were only sweet rolls. There are a lot of people in the dining room, sometimes there may not be enough appliances, but the staff works well, they try. After lunch, the grill bar is open, where they serve French fries, chicken wing, and fruit ice for children. There is an animation program, animators for children. Drinks include beer, wine, and chacha. Wi-Fi is available in all buildings of the hotel. Overall, the hotel is not bad, I recommend it.
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18
6
November 3, 2024
We rested with my husband from 24.09 to 03.10.24 Building 1, 9th floor. The view from the balcony is amazing. The room IS WONDERFUL 👍 The bed is A FAIRY TALE👍DAILY cleaning service. Towels were changed after 3 days, and the bed was changed on the 6th day. The elevator (2 pcs) always worked properly. The work of the staff at 5+ throughout the territory is clean.
I will say this about the dining room: they cooked a lot (even too much), in a variety of ways. Meat, fish, cutlets, dumplings, porridge, goulash,... An omelet 10-20 cm high is a delight. Casserole is a fairy tale. Who was unhappy? The guys brought and replenished these "vats" constantly.
And here ARE OUR PEOPLE🤦♀️ 2-3 forks (spoons, plates) per person, so we waited for 2-5 minutes for clean appliances.Fruit.. Where did you pack them? It seemed that all the inhabitants of the district eat here.
WISHES: to remove the Swede. line up and make a complex according to the clock of the buildings. Then there will be more order and less waste.
About dogs: they feed themselves-then they complain that there are a lot of them
The pool was cleaned every day (I saw it personally)
The sea: we walked away from the hull-the water is cleaner there. And here are the sunbeds... It's even hard to imagine how TO WEAN OUR PEOPLE off leaving towels on them and leaving before evening. They will put 3-5 pieces next to each other, throw rags on them and leave. It's the same by the pool. Then they come in the evening, pick up things and... Changed your mind about tanning🤦♀️
About water:
They write about the fact that there was a failure with water. So all over Sukhumi, there were announcements about the shutdown for 1 day. We were told where to get water for use on the territory. In the dining room, they were fed from disposable dishes. NO ONE WAS LEFT DIRTY OR HUNGRY. But people's aggression was off the scale. Do they behave at home when a failure occurs?
In a word: WE LIKED EVERYTHING.
THANKS to the TEAM for their well-coordinated work, taking care of the vacationers.
Perhaps we were just LUCKY with the room, with the maid, and with the neighbors (we saw, greeted, and no one bothered anyone).
See original · Русский
23
3
February 9
The hotel still has to grow and grow to the declared level!
Probably, one day this hotel will become a good one, but for now, unfortunately, there is nothing else to praise, except for the rich nature and good vegetation care in the vast territory of the hotel. We had a vacation in July 2024. Everything is very poorly organized: food, check-in, comfort of living. We often have holidays in Abkhazia, but not once during the week of our stay! and they never even took out the trash from the room, this is definitely the first time. Or that there are no bed linen or towels when checking in! In my opinion, this is unacceptable!
Regarding food: do not provide the necessary amount of simple plates or cutlery in the dining room (I can't call it a restaurant: walk around with trays and clean up the dishes while 5-7 employees of this institution stand at the entrance, demanding to show guest cards or just loaf in the hall)- in my opinion, this indicates a very low level of organization!
Will we come back again - definitely not!
See original · Русский
5
2
May 19, 2024
Everything is cool, clean, beautiful, fragrant. The rooms are quite good. Staff-fire! All well done-polite, friendly, sociable. I liked everything and we will probably come again. Probably because the management needs to take measures regarding alcohol and its control on the territory of the boarding house, and it would be better if alcohol is generally excluded from the diet and consumption on the territory of the boarding house, because it is indicated that this is a medical and wellness complex or something similar, but nothing therapeutic or wellness was offered.
I would like to see the folk flavor and folk dishes that we actually come for. I would like the management to reward the managing specialist Lika for the fact that it is this specialist who knows how to professionally treat the duties assigned to her at the highest level.
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21
48
May 11
Hello! We had a rest from April 20 to May 1, 2025 in the Country of the Soul, Sunny Beach. It can be seen that the room has recently been renovated and has everything you need. But the dining room is just a nightmare. There's one dining room for everything, and I don't know if there's 10 buildings. People are already standing in line before the canteen opens, then they rush in. You'll come back a little later. There's no room. There are always not enough glasses and plates. There is one cooler for a huge number of people. The water doesn't have time to heat up, and the tea needs to be heated in the only microwave that's not crowded. The food is tasteless, especially cutlets, chicken with a smell. It's scary to get poisoned. Nevertheless, people take out food with bags.I will never go to this terrible place again. I can't imagine what's going on there in the summer.
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4
November 3, 2024
The hotel was renovated in 2023. The buildings of the former VRSN sanatorium were well restored, 3 more new 15th-floor buildings were built. The rooms are clean, cozy, and equipped with everything you need. The hotel is located 100m from the sea, convenient location. The meals were served according to the buffet system. But don't expect Egyptian abundance. You won't starve to death, but there are no super tasty dishes either.
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3
1
May 15
Overall, the rest is not bad.The green area, timely cleaning, friendly staff, and most importantly, the embankment and the beloved Brekhalovka are nearby.But the mood is spoiled by the food store.I am sometimes surprised by the laudatory reviews... Personally, I can't praise you with all my desire and respect for my colleagues.Dirty, greasy trays, poorly washed dishes, which were constantly missing.The range of dishes is not bad for a dining room, but the quality is disgusting.Before visiting this hotel, we were in Gagra (Europe), "Apsny" in Gudauta, the owner, if I am correctly informed, is alone, but the food in these hotels differed precisely in the quality of cooking.Dear colleagues, I was ashamed of you.
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3
November 17, 2024
On the upper floors, the view is just fire. The rooms are clean, there is a TV, refrigerator, air conditioning, Wi-Fi on the territory catches in places, but this is not so important since we came to rest. The buffet food is quite tasty, but some visitors of this hotel who (all inclusive) just take pigs with their hands from a common plate, although there are always forks or spoons nearby. A great place has everything you need for a tourist. The territory is very large, landscaping works are underway, etc. I was this year and compared to last year (I did not rest here) the guys did a lot during the year, but there is still a lot ahead.
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June 19, 2024
We rested in June 2024 in the Cypress building, the room was on the 12th floor, I write first the pros, the views are awesome, very beautiful, the room is modern, the furniture is new, everything you need is there,TV, refrigerator, kettle, split system, iron on the floor, the bed is white, the food in the dining room is normal, you will not stay hungry but it is a little unorganized, then there are no forks, then there are no plates, but the staff tries, the hotel distributes ice cream, popcorn, juices to children for free daily, and beer, wine to adults, an outdoor disco every evening. Now the cons, the rooms are not cleaned, only at the request and then from the third time, at first they did not give a towel, then there were no pillowcases and chairs in the room, they replied that they were not supposed to, but they did nothing like that, in general everything else is fine, we were satisfied, the sea is warm, the atmosphere is friendly.
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24
20
September 2, 2024
A good hotel in the price-quality ratio. The food is homemade without frills, a little variety. Fruits are sorted out instantly, often not enough. The courtyard area is very beautiful, there are many places where you can sit in the shade of trees. There are 2 swimming pools-adult and children's, a private beach area, but there are not always enough sun beds. Without exorbitant expectations, it is quite comfortable to relax -the beach, the sea, the pool, the sun, food, drink
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9
5
March 22
We were out of season from 03/17/25-03/22/25 the Cypress building. The building is newly renovated, has a beautiful elevator. We settled in quickly. There is no kettle in the room. The territory of the hotel is large. There are a lot of dogs, but they are not aggressive. The beach opposite the hotel is littered with garbage. There is a river near the city drains. I would not recommend swimming here in the summer.
The dining room is edible. But it's monotonous. The cutlets are delicious.
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1
1
August 21, 2024
In general, I liked everything. There are several buildings, there are a lot of vacationers in the season. The rooms are freshly renovated, clean. The staff is friendly and will always help. The sea is nearby, the beach is pebbly, but there is sand at the entrance to the sea. The only negative thing is the crush in the dining room, there are not always dishes and places, but you can get used to it. The food is good, you will not stay hungry. There was a WiFi on the 11th floor, they lived in the 2nd building.
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7
2
September 14, 2024
Pros: the sea is the cleanest, the view from the room, the territory is green, clean, beautiful, the location of the hotel on the beach, renovated buildings, it's nice to be there. Animation for kids, dancing was fun, they seemed to have fun.
Cons: long check-in, towels are given on the second day after a terrible scandal, and then towels are only for the face and legs. Fortunately, we had big ones of our own, as the heart felt that it was necessary to take. They gave me a stained bed, and I had to make a row again. Towels were given out with stains of other people's poop, we had to make a row again. Catering in the dining room: the struggle for food, there is no cleanliness, unsanitary conditions are continuous, no one wipes the tables, there are not enough dishes and trays for everyone. The quality of the food is a special consideration. Cattle are not fed like that. The food is disgusting, everything is cold, not tasty, like the cheapest table food for serfs. On the territory of a pack of large dogs, they do not let you sleep, they do not open windows at night, they climb up to people. There were three of us vacationers, we escaped from there on the third day. We came to rest, not to worry ourselves. This hotel is for people with very strong financial constraints when people are desperate.
I do not recommend this hotel. We remember it as a quiet horror. Now we are resting in Adler and we are not getting enough
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15
3
May 25
I'll start with the pros. Newly renovated room, first coastline, animation, swimming pool.
The water in the pool is neither warm nor cold. It's normal at 23-25 degrees.
Very convenient location, 7 minutes to the embankment.
Large territory.
Cons: there is no hot water in the shower (or you have to wait)
The food is without fruits and vegetables, but edible. That's a minus one star.
But considering the price, everything was great.
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1
August 21, 2024
Anyone who wants to come…Abkhazia is a wonderful republic, magical with its nature, a paradise, mountains and the sea, I really liked the residents, friendly, I would like to mention the beautiful girls at the reception, the girls who clean, Eugene is a lifeguard on the beach❤️my stars are exclusively for them! The advantages of its own beach, free sun beds for hotel residents, air conditioning in the room, perhaps that's all the advantages. Now about the cons, we were settled on the 15th floor, there was no water for 2 days, no water, as for three meals a day, everything is not bad, the buffet, the food is not bad, the guys are coping, teenagers are working on the distribution, the main thing is that they know their business, control everything. I liked the grill area, many thanks to the guys, when you approach them and ask for supplements, they will never refuse, a well-maintained territory, there is a doctor, I want to say thank you to both the boys and the bartender Elena - these are the bar staff. And the most important thing is that in the land of souls you are accepted as at home! Thank you, the week flew by like a dream! If you want to relax with children or just spend time together - this recreation center is for you! By the way, there is a swimming pool here, but we went to this amazing Abkhazian sea.
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9
June 4
We are currently in room 3210 with my 8-year-old grandson, we stopped by on May 29th for 11 nights, the cost of the tour is 54,000 with departure by Aeroflot from Sheremetyevo. For the first time in Abkhazia. The overall impression is the price-quality ratio on 5+++++ . The room has a balcony, newly renovated, good plumbing, comfortable bed, everything is clean, curtains, constantly hot heated towel rail.
Everything is fine with nutrition- several meat dishes to choose from, and even in the morning chicken in portions, lots of vegetables, salads, fruits, pastries, tea, coffee, compote, 4 types of soup to choose from at lunch, one in the evening, usually chicken broth, casserole in the morning, porridge, sour cream, condensed milk, cheese, sausage. There were olives once. In general, there is a lot of everything, and everything is delicious, of course, as always when the hotel is fully loaded, there are people who create a stir and some have a "herd feeling" to take everything and more. But the staff at the canteen and in general, all well done- friendly, calm, helpful-we were escorted to the room upon check-in.
The room is cleaned cleanly, replenished with detergents.
We bought tours to New Athos, thermal springs, and visited the Botanical Garden.
Interesting, informative, and useful.
The sea is cool, but you already need to sunbathe with funds, the sun is active.
There is a shallow pool in the PM for children.
Thanks again to the staff!
I wish the tourists a good mood!
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2
May 3
I had a rest with my children at the Country of the Soul Hotel Abkhazia, Sukhum, Lazurny Building, May 2025
The room was old, not cozy, dirty, and the TV wasn't working.
Food: the dining room is dirty, it is not possible to pick up the trays, as they are greasy and wet. There are not enough glasses and mugs, and there is a long queue at the sink. The food is delicious, but not varied, the same for breakfast, lunch and dinner 🤦
The pool is one of the important criteria for us when choosing a hotel!!! It was cold, although it was stated that it was heated, so the children only looked at it.😡
The children's room leaves much to be desired
Animation at zero
The only advantages are the sea and palm trees
Conclusion: I do not recommend it.
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1
1
May 3
We stopped by from 30.04 to 04.05. Check-in was quick (Kirapis building) The view from the window is wonderful, the room is clean, but there are no blankets, although this is not critical, the split was turned on at night. The dining room is nearby, the choice is normal, you won't stay hungry! There really aren't enough plates, trays, and glasses, but it's quite possible to wait 3 minutes and have them taken out! The guys in the dining room are great, very friendly, changing the food trays, wiping the transfer table! Now about the people… Did you come down from the mountains? Where's the greed, where's the savagery? They throw themselves on a tray of fruits like wild animals, put 3 plates of oranges on each, row salads with their hands, it's a terrible sight.
And don't forget the price everyone paid for the May holidays! Be kinder and find the pros, even when there are cons!
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6
June 20, 2024
We had a rest at the weekend, the place is very beautiful, picturesque, the rooms have just been renovated, cozy, the staff is very friendly!BUT the food, of course, spoiled the whole impression, everything is cold, salads are just terrible, it's impossible to eat them, this is the first time I've written such a review, but I've never seen this anywhere, they put incompatible products in salads, either half of the salad is potatoes or carrots, no baking, gingerbread and cookies are the SAME THE SAME THING, even if they changed how many types of cookies-that is, juices with water with water, the hotel definitely needs to review the food! I would also like to warn everyone that if you go on an excursion where there will be a wine tasting, DO NOT BUY anything from them, they give you one thing to try, but sell diluted powder, we got caught like that, they persuade you to buy from them, they almost climb into your wallet, don't be fooled!
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11
July 15, 2024
We rested here from July 6 to July 13, 2024. We liked everything. We lived in the 1st building on the 14th floor, we had a large corner balcony, a wonderful view of the sea and the hotel. There was everything in the room-a kettle, mugs, chairs, bed linen, a towel. There was not much choice in the food, but the food was delicious. If there were not enough forks / plates in the dining room, as we wrote above, then we had to wait 1-2 minutes and everything was brought, we did not encounter such a situation. It was very unpleasant to look at our people who were tearing out each other's shoulder blades /food, it seemed like they were being fed only once. There was enough food for everyone, even if they arrived 10 minutes before closing time. There is a swimming pool on site. The sea immediately upon leaving the hotel. Children and adults were entertained by animators. The hotel was always clean, cleaned every morning. The staff is polite and friendly. In the photo, the view from the balcony, 14th floor
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6
May 5
Due to the fact that a lot of people stopped by outside the season (800 people), we received a room only at 18, when we arrived at 11-12. And, due to the workload, there were a lot of problems - there were not enough towels, the drying in our room was not fixed, even though we asked. There is also a problem with food, but not in terms of the fact that there is little of it - because of the ability to freely take food, people seem to be bestial. Maybe giving out ready-made portions will be able to solve the problem of brutalized people. I also want to mention that there are seats for 100 people in the dining room, which is why some people fought for seats. But this problem was solved by distributing the time of eating into buildings (first one building, then the second, and so on).
Thanks to the staff who went to the meeting. Strength to you
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4
May 30
We were with children from May 2025 from 27 to 30
We liked everything, I read about the pool - it's heated, we swam in cloudy cool weather! This isn't a bathroom, it shouldn't be warm!
The room is clean, the view of the sea is gorgeous from the 8th floor, although I booked a special offer from my tour operator! Towels were given to all of us and replaced upon request, there were no problems with that either. And not one at a time, but several at a time
The most important THING ABOUT NUTRITION
I don't know what those who don't like it compare with Michelin restaurants.) But for many years I have been traveling with us for all inclusive, Plus or minus such a plan is always not haute cuisine!
We always had enough, we didn't leave hungry, and there are a lot of people. Something ends quickly, but we didn't come to rest in a hurry. Well, we waited a couple of minutes, brought the cutlets, and everything is fine. Children if everything is normal, too.
I liked that the dining room is very beautiful, aesthetic pleasure is important to me
The territory is beautifully landscaped with echoes of the Soviet past, but it's like historical sites) And just a minute and you're in the center, it's very beautiful and inspiring. There is a playground for children. In the evening there is a disco and animation. For adults, too,☺️ There is animation in the middle of the day, too 🙂 it's just that we didn't get there, then we went for walks, then on excursions.
2 times in Abkhazia and this is my Country of Soul❤️❤️❤
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1
January 4
Country of the soul!!! Everything is fine for this money. I had a rest in winter, I would hardly have gone in summer, near the mouth of a river or canal, it doesn't matter. It's not small enough, and you can guess that the water there is not spring water))) . There is a swimming pool, a dining room, some kind of playground, children's or abandoned, you won't immediately understand)) The food is for three, but it's normal for the money. The service in the canteen is even worse than the food, but dogs and pigeons are being kicked out already well!!!))) Pigeons are tricky by the way))) they steal food and sit on pillars near the ceiling. The main thing when choosing a place is to look at the top, so as not to sit under a flock of pigeons)))
There is air conditioning, there is no heating, there are no heaters either, so if you eat warm socks in winter, be sure to take them, the floor is very cold!!! They don 't give you slippers . If the room is two-room, then there is no air conditioning in one room, I think it is very hot in summer, and cold in winter, respectively. We got a heater somewhere and transferred it to other two-room rooms, we agreed among ourselves! but the window in our room could not be opened, behind the plastic window, there is another, old, Soviet window and the windows do not match))) But this is only for rooms without a balcony in a large building.
The whole review is about the big building, I haven't been to the small one, but the rooms look better there.
By the way, they sell excursions on the territory, so they are almost twice as expensive as they are sold by "type" local tour operators)))
In the end: plus it's Nature!!! Mountains! Huge trees, well, the price, you don't have to stand in the dining room for this cost and swear that the food is not delicious, the main thing is that it is there))) it's better to take a spoon and fork with you, they definitely won't be enough for you))) On New Year's Eve, 12 cases of champagne were brought for free and poured at the reception, which is another plus.
The beach was very dirty, but then they started cleaning it up, maybe they'll clean it up by the summer)).
In fact, the only disadvantages are garbage on the beach, a playground where it is dangerous to let children in, and an evil cook)) who doesn't mind going out and having a fight with visiting gourmets)). Pigeons, by the way, didn't like them either, and As in the song, Pigeon, pigeon)))
We went with the family in the fourth for 40,000+-, for 6 days, everyone is happy, The nature is very beautiful!!!!
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6
January 3
I rarely write reviews, but here's a cry from the soul. I wanted to celebrate the New Year well, it has been celebrated, but God forbid to spend it like this. I love Abkhazia very much, it's my first time in Sukhumi, the city is beautiful, but the Country of the Soul hotel is just darkness. For normal money, we received a lot of negative impressions. I won't list everything, I want to describe the impression of the dining room. When you see it, it's a beautiful building, it's been restored, the molding and chandeliers are very beautiful, but whoever manages it is very far from understanding what kind of service a hotel should have. The food is cold, the dishes are broken, there are no teaspoons at all, tea and coffee are poured into plastic flimsy glasses, a flock of pigeons flies around the hall, they sit on the tables and the place where the food is laid out. In general, the sanitation is complete. In the dining room, everyone is fed for free from the street, there is an announcement on the door that all citizens of Abkhazia can come and eat for free, and tourists can stay hungry for their money. You need to clean up the dishes yourself, put them on a tray and take them away, I've never seen this in any hotel. There are no waiters at all, and the young man who brings food into the hall allows himself to sit on the table, lie on the table. I had to shake him once to get the forks and spoons out. The toilet, which is located in the annex, is not equipped so that you can immediately get into the hall, but the funny thing is that there is no soap, that is, they do not know that you must wash your hands before eating. A year ago we were in a Boxwood grove, where everyone had not only napkins, but also antibacterial wipes, and here we can't even wash our hands. I'm terrified! I don't recommend it to anyone!!!
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9
3
August 31, 2024
The second time we rested in the hotel for the first time in the winter for the second time in the summer , the food was much tastier, regarding the dining room I would like to say that people can artificially create excitement for food, the whole crowd have 30 minutes to open at lunch and in the forehead back doors of the dining room, the hotel is divided into 2 streams feeding, in the dining room, the first thread was totally inadequate crowd of people who came to the opening and then ran in Fort Boyard gained a meal , we were in shock on the first day when I came for lunch, thank God we've stayed in building 4 and we were treated to the second stream, the evening had already ate with the appropriate people who are not rowing the food as if they no longer feed 😄🤷🏼♀️ and fruits we ate and all the dishes were in abundance without crush, the room we had was newly renovated, crisp white sheets and Yes, hooks in the bath for towels, rotavirus thank God we nebylo 🙏 the pool is large and clean hotel on the sea Yes it's dirty, the hotel is not to blame river flows nearby and the river flowing from the street sewer, so we went to another beach as well in the intermediate power was not a crowd of people eating fries and wings BBQ, popcorn, ice cream, lemonade in open access on the bar in the machine, and there need someone poured alcohol during the day, so was the animation for adults and children, the rest of us loved it, will definitely return to you again and I wish the hotel prosperity as on-site repair work, in many respects the winter, the hotel was better ❤️ and of course good visitors 🫶🏻
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5
May 20
I read the reviews. I grab my head. There is no kettle in the room- sorry, but what is the kettle in the room for? There are lobbies, cafes, restaurants, and you should enjoy your vacation. Powdered wine is the conclusion of a laboratory or just to shit on someone. Beer is the cheapest, but probably it was necessary to run a beer pipeline from the factory to each room. The towel wasn't changed, but going down to the reception and finding out how much the linen change service costs out of schedule - didn't you guess? The sea was dirty, they would have written that seagulls fly and shit without warning))). Dear scribblers, of course you are bored and have no business at home. But before you shit in the comments, write down what you are doing useful for people. In the dining room, they take everything with their hands, but what can they take with their feet? For 600₽ a day, they gave an overnight stay on line 1. Get high and go to the restaurant, of which there are about a dozen on the shore and enjoy. And if you don't have the money and can't stay at home, then don't blame others for your insolvency.
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9
1
July 1, 2024
Great hotel! Nice territory, equipped beach. Delicious food, fresh products, delicious bread, vegetables and fruits always. The territory is very green, birds are singing. The staff is polite, the rooms have everything you need, and the cleaning is timely. Lots of buildings! There is a heated swimming pool. If to Sukhum, then only to the Country of Soul Hotel! I recommend it!!!
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20
November 12, 2024
Very convenient location in a park by the sea, super beautiful view from the balcony, very attractive price. Disadvantages there is a part of the room stock tired cafe where the vacationers of this hotel eat every year it gets worse and worse, but nevertheless I advise those who love the park and the sea
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1
1
May 25
I have a contradictory opinion. There are positive aspects and negative ones. Considering the price at which we arrived, 5 out of five. There are no complaints at all because the tour operator made fabulous offers. You could get a break from Moscow for less than the price for a round trip flight. An objective review would be in season and in summer.
But I was more impressed by the people who came without a flight at all for a penny! People have made such demands that I am shocked. I don't want to write the cost, but the cost was ridiculous, and the requirements are 5 stars. I especially want to mention the kid who was watching all the kids around the pool. He's just a mega responsible person. He can't run a mouse. All children are under control! Adults didn't look after children the way he did. A very responsible employee! The management should reward such an employee, I see such attention to children for the first time for their safety and control. I repeat, the parents are all on their phones, and he's like from the movie the mustachioed babysitter
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1
May 4
We had a rest at the end of April 25, initially we bought an apartment room in the Lazurny building. But since we were 2 families, and the second family was moved into an occupied room upon check-in . We asked for a different building at the reception and were settled in a cypress tree. Upon checking into a cypress tree , a friend was given an occupied room again. We decided to stay on the 14th floor and he went to swear at the reception. The building looks brand new, renovated in 2017 . The rooms are bright, we had a two-room family room. BUT there were no blankets, and it was up to 5 degrees Celsius at night, there was no kettle in the room or even on the floor when they asked for a faulty one. The curtains are light, and the sun hits your eyes at dawn in the morning. The canteen next door, which we didn't go to, has terrible food. Plus, there's a tennis table at the bottom where we used to play in the evenings .
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3
October 19, 2024
We had a rest in October 2024, we really liked the hotel, the room was on the 12th floor, the view from the balcony is amazing, the room has everything you need, it's clean and cozy, even
We didn't expect it. The food is excellent, the first line, there is even an ATM in the hotel itself, cash was withdrawn without interest from the Tinkov card. We are delighted, we will eat there again.
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4
1
May 20
For 500 rubles . For two days for two with 3 meals a day through the Biblioglobus is just awesome!
The hotel is located in a good location in Sukhumi, near the central embankment. The rooms are clean, shower, air conditioning, TV...
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