I liked everything very much, of course I want everything to be restored. The food is good, the entertainment program is excellent, especially for children, we had a rest in mid-October, we had a great time and had time to swim in the sea)))
In two buildings on the street it smells very much of sewage.
And do not order a transfer from the hotel, utter disrespect for people, they drive worse than cattle, I do not know how other buses, but with the number 801 it is of course trash, all passengers were just shocked, despite the fact that they will not tell you that there is no luggage compartment, all suitcases and bags will tell you in an ordered tone that you would have stored them in the back seat one-on-one, and it doesn't matter what happens to them later, since we are bringing fruits from there.
In short, we drove and prayed that we would only get there alive 🤦♀️
I wrote to the transfer company, they didn't even bother to apologize.
We are simple people, not whimsical, but there should be at least some respect.
We had a rest in September of this year. I liked the large and landscaped area, a lot of trees, shrubs, plants. Nature, air, sun, sea are very close. There is a private beach with sun beds and umbrellas. Outdoor swimming pool for children and adults. There is a children's animation. The animator girls are smart! Aqua aerobics is provided for adults. The entire territory of the hotel is clean and guarded. The girls at the reception are responsive and attentive. The room has new plumbing, everything is cozy, air conditioning , refrigerator, hair dryer, etc. The room was cleaned upon request. Three meals a day, a bar with alcohol and juices. Additionally, there is a grill area where you can eat French fries and grilled wings (or kebab), ice cream. The buffet was served in the dining room. There is a lot of food. There are enough meat dishes, side dishes, salads, soups to choose from for lunch, porridges to choose from for breakfast, casseroles, omelets, pancakes (sour cream, condensed milk, jam). Fruits are sorted out with a bang. There are, of course, people who are not satisfied with the cuisine (and where are they not?) There was a case that there were not enough spoons, but they were taken out quickly. In my opinion, no one will stay hungry here. I liked everything. The locals are hospitable, friendly, and humorous. A disco is held in the evenings. And what kinds! Local flavor, nature, sea, mountains, sun - all this is worth a flight from Moscow to Adler, crossing the border, transfer, etc. If Abkhazia, then only here!
Advantages:
-Nature! Architecture!
- [ ] all inclusive system
- [ ] 1 line, on the shore, immediately the beach
- [ ] Near the Embankment, there is a place to walk
- [ ] Fresh renovation, new plumbing
- [ ] Beautiful dining room, delicious food
- [ ] Excursions "Any whim for your money"
- [ ] A good Euro pad for extra space, but there is not enough space for three in the standard room, about 12m2
- [ ] On-site swimming pool
- [ ] Sun beds , umbrellas for free (blue only!)
- [ ] Beach pebbles, sand in the water
- [ ] Entertainers: banana, bun, hydric, saps
- [ ] Grill bar (grilled chicken wings with French fries), ice cream (fruit ice) and sweet popcorn. Is free
- [ ] Clothes dryer, refrigerator, hair dryer, air conditioner, TV
- [ ] There is a supermarket nearby, a bank is accepted.maps. There are a lot of people!
- [ ] Good wifi (turn on airplane mode before the border, do not turn it off until the end of the rest, connect wifi in the case)
- [ ] You can drink tap water
- [ ] Washing in 7 cases, 300 rubles / load
- [ ] Polite staff
Minuses:
- [ ] Rotovirus hello! Drink Cola every day for prevention
- [ ] Near the river- g..heat. Because of this, the water near the shore is of a dubious color. I don't think it's just sand.
- [ ] Hygiene rules? No, you haven't heard
- [ ] Room cleaning? Once every 7 days, if you ask
- [ ] Plumbing is installed any way, leaks, puddles. There are no hooks in the bathroom
- [ ] There is not even a chair on the balcony
- [ ] No mattress pads, just sheets
- [ ] Towels are not the fact that they will be changed
- [ ] For any additional payment.You will receive a "not allowed" response. Not particularly customer-oriented
- [ ] There are a lot of smokers everywhere on the territory! Absolute disrespect for others. Smoking moms with kids, ugh…
- [ ] Alcohol in unlimited quantities along with juices where children drink. The administration should pay attention to alcohol control.
- [ ] An evening disco flavored with alcohol and cigarette smog in which kids run around in the courtyard of the 1st building is a sad sight that disgusts a healthy person. The train of the sea lion is even in the elevator
- [ ] There are doubts about the cleanliness of the pool
- [ ] Sockets only where appliances are turned on
- [ ] "Anthill" in season
- [ ] Animation for the "three"
- [ ] There is no culture of food in the dining room according to the buffet system.