The Country of the Soul hotels was in July 2024. The territory is large, there are 2 14th floor buildings and 5 3-storey buildings, a dining room, a swimming pool. The territory is well maintained, there are many beautiful trees, but landscaping continues in places, so in some places it is a mess. The rooms are clean and bright with all amenities (refrigerator, hair dryer, TV, air conditioning, iron on the floor) it is clear that there was a renovation not so long ago. There is a beach on the territory of the hotel, sun beds are free, but they may not always be enough, the sea is dirty, so we went to the embankment or Mocha beach where the water is much cleaner, but the sun beds are paid, but we lay on our blankets. There is an embankment next to the hotel, we often walked there. It takes 45 minutes to walk to the city market, you can get there by public transport prices from 15 to 30 rubles. The food is certainly not super, but you will not stay hungry, the choice is quite large, and meat and fish and chicken were all, vegetables, fruits (I had only oranges and apples) salads, soups for lunch. Of the disadvantages of nutrition, the drinks are terrible, tea and coffee are the cheapest, some kind of strange fermented compote, there was no tea and coffee for lunch at all. There are no desserts at all. There were only sweet rolls. There are a lot of people in the dining room, sometimes there may not be enough appliances, but the staff works well, they try. After lunch, the grill bar is open, where they serve French fries, chicken wing, and fruit ice for children. There is an animation program, animators for children. Drinks include beer, wine, and chacha. Wi-Fi is available in all buildings of the hotel. Overall, the hotel is not bad, I recommend it.
The first line is closer to the sea in Sukhum. The buildings were repaired. The rooms are cozy and clean. But there are many buts. I cleaned the room once in 10 days, they only do it after 5 days, and the same with towels. I had to buy new ones, since beach ones are not provided. The territory is large, it is restored every day. A separate topic is the dining room, the food is ordinary, delicious. But there are more than enough people for it. The queue in the dining room for forks, trays, cups, and most importantly, food. It overshadowed the whole stay. We will never go all inclusive again, this is not for Abkhazia. And, of course, the sea. We rested with children, a large company of 20 people, swallowed water while diving, all children, without exception, experienced all the "delights" of rotovirus infection. It is a pity that there are no sewage treatment plants, so the sea is very dirty. On the plus side, there is a promenade with a bunch of cafes within 5 minutes walking distance, and there are decent establishments on the beach.
The country of the soul. Abkhazia. Sukhum. May 2024.
It's a bit of a pretentious title from the song. And behind it is an all-inclusive hotel....with nuances.
On May 9, a friendly group of 13 people arrived at the aforementioned hotel in excellent spirits. The girls at the reception kindly arranged for us and invited us to get the keys after another 2 hours ... to stand in line once again and find out that our entire company was settled in different buildings, although the travel agent's application had a note about co-occupancy. Persuasion, requests, and raising the tone in the end did not lead to the desired result. The proud Abkhaz girls simply refused to serve us and threw the keys they had planned at us.
The mini-bugs available at the hotel remained at the reception, and slightly depressed guests began to disperse with suitcases to the buildings.
In the building, maids and hotel dogs were waiting for us, running like meteors, calmly walking along the corridors. Well, okay, they were friendly at the reception. We came across an updated building after the renovation, we were the first. Snow-white sheets, comfortable beds, mini-size towels, because, alas, no large ones were delivered. The lights just didn't turn on in one of the rooms and we were gone for an hour!!! Tired! They were waiting to be moved to another room. We assessed the animation level, looked for sockets together, and, lo and behold, we found 2 on the floor for the entire room and not near the bed. On the second day, the quest continued. An ironing board was set up in the hallway. There is not a single outlet in the hallway. Grey iron with the power of thought. Harry Potter is resting.
The hotel has a sanatorium feature. They extended our youth with wildly cold rooms. We huddle together to make it warmer. On the plus side, it's really very clean. But, you must admit, there are not enough advantages for so many disadvantages.
A separate line of my essay is the dining room! What kind of person doesn't like delicious food…
The hungry crawled in for lunch. But here we go into battle again. May 9th, after all. A huge number of people, lots of tables and a micro-Swedish line. There's no way to get into the cafeteria without a disinfectant. Dirty plates, even dirtier appliances, and underachieving staff. There were always not enough forks and spoons. To the question: "Where are the spoons?" The answer was: "I don't know, they were there in the evening, but I don't know where they went in the morning." There were no more questions. Thank the Creator, for 3.5 days everything was fine with our digestive tract. But to see traces of someone else's lipstick on a supposedly clean glass in a hotel that proudly calls itself "all inclusive" is such a thing.
The food is the most ordinary, the most canteen-like, but edible. Even the children found something to eat.
The bar is a separate kind - bad-tempered wine in plastic cups and the same bad-tempered, unfriendly bartenders. We opened our own mini-bar in each suitcase, which we brought from home.
We made our vacation ourselves - a friendly, cheerful company and beautiful nature. I do not recommend the hotel.