The clinic has started to engage in fraud - they impose unnecessary paid services. For example, with superficial caries, you will be forced to take either just a picture or 3D, and then also a transcript, and as a result the cost will be about $ 100. Avoid it.
Be careful!!!! on Monday, 04/24/2014, my child had a tooth treated at the Denta-Alliance clinic and an infection of herpetic stomatitis was introduced (at that time we did not know what was waiting for us). Exactly 4 days after visiting the DENTA-ALLIANCE clinic, the child's temperature rose to 40, which could not be brought down. We managed to bring the temperature down to 38 and we were already happy. On Saturday and Sunday, the doctors from the emergency room, who brought down the temperature, said that the child had no signs of flu or a cold, that the problem was something else. On Saturday, I noticed a white spot above the child's tooth, which was treated at the DENTA-ALLIANCE clinic. I immediately called the clinic to find out what it was? But of the doctors, there was only a prosthetist who advised to knock on the tooth and if the tooth does not hurt, then the clinic has nothing to do with it. On Monday, I saw that the child's upper gum, where the tooth was treated, was sooo swollen and reddened, the teeth began to stick out a little in different directions and the upper lip almost does not cover the gum. The spot above the tooth has increased, and the gum has become covered with a white coating. Two large wounds appeared on his cheeks. All this time, the child was burning with fever. I brought down her temperature and took her to the DENTA-ALLIANCE clinic. We were received by the playwright Yaroslav Viktorovich. I came to him with a diagnosis of gingivitis or herpes stomatitis. After examining the child, he said that he did not see gingivitis, I gave him various arguments and suspicions of infection of the child's oral cavity and I, not being a doctor and dentist, saw obvious signs of the disease. The playwright Yaroslav Viktorovich said that it was not because of dentistry, but she had scratched these ulcers with her teeth and offered to anoint them with protein. But he needs to earn money and he pulled out 2 more front teeth for the child, which were wobbling. That is, the child had herpes in his mouth and teeth were pulled out from which blood flowed and what got directly into the blood. If YAROSLAV VIKTOROVICH had told us the truth that the clinic had infected us and we urgently needed to treat the child, we would have been happy with at least some kind of diagnosis and started treatment, and I would never have had any complaints against any of the clinic's doctors.
The child and I left, and the child was also burning from the temperature. We started taking all the tests to urgently determine the inflammation in the body and start treatment. On Tuesday, the results of the tests were expected and the child began to spit out the blood . I cannot convey the horror that we experienced. Since the child did not have a cold, and dentistry was excluded by the DENTA-ALLIANCE clinic, the pediatricians decided that the child had kidney inflammation, we were given 2 antibiotics and a lot of unnecessary medications and tests. They told us to wait another night, and if the temperature does not drop, they will take us to the hospital. On Wednesday morning, an ambulance from okhmatdet came to us and the doctor diagnosed herpetic stomatitis and asked us why they did not show the child to the dentist right away? What can I say? We were also sent to Podvysotsky 4-b maxillofacial surgery to see if there was any infection of the jaw bone. There they wrote to us again about the treatment. During these days, the child took many medications and passed various tests. We were so scared of the unknown that we were fighting for the child's life.
On Friday, I came to the DENTA-ALLIANCE clinic with a photo of the child's gums to ask the doctors if it was impossible to immediately see the inflammation, the infection about which I tried to shout to them, I am not a dentist and I saw it right away. The head doctor of the clinic, Eduard, met with us ... and began to cheat and get out of it and ended up saying that this was a combination of circumstances, not their negligence and infection. Yaroslav Viktorovich, the clinic's surgeon, did not even apologize for his negligence and lack of professionalism.
I believe that the doctors of the DENTAL ALLIANCE were not just negligent, but mocked my child. I can't let go of this situation and pretend that nothing happened. I came, demanded compensation for unnecessary tests, for a bunch of unnecessary medicines that we ran around and bought in bundles (because we were treated for everything but not from dentistry), for doctors' house calls and further restoration of the child's health, but the head doctor of the hospital offered me a maximum of one tooth for free.
Of course, I can pay for dental treatment myself and for the treatment of a child who was infected in the DENTAL ALLIANCE and frostbitten. I don't need a piece of wool from a stingy sheep. I will decide how to make them live together.
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Наталья
Level 6 Local Expert
August 31, 2018
A very decent level of clinic and excellent doctors!