The Centre of Family Dentistry
296 reviews
June 26
The baby's teeth were treated under general anesthesia. On the advice of friends. (we came from another city). You guys are the best. Everything is neat, responsible, and professional. The kid didn't even have time to be scared, and it seems he didn't understand what it was at all) after anesthesia, four hours later, he was already running, playing) now only to you, thank you very much. I was very worried, but it turned out that in vain, everything is at the highest level! I will recommend you to my friends. Thanks again!) and the prices are reasonable 😊
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September 21
The child had two baby teeth removed under sedation at the family dentistry center (Minsk, Nemanskaya, 67), Medexpert LLC.
I would like to express my gratitude to the staff of the clinic for their professionalism, individual approach and efficiency, well-coordinated organization of work.
Given the urgency of the situation, the administrator found the nearest window, the doctors and nurses calmly and clearly completed their tasks.
Special thanks to the anesthesiologist - Valek Alexander Alexandrovich - aka San Sanych - for the child one hundred percent contact from the first second of communication))), caring management after anesthesia, dentist Alina Sergeevna - removal, description of the panoramic image and a plan of further actions for the treatment of hidden problems, anesthesiologist Simak Victoria, X-ray laboratory assistant Zhiznevskaya Svetlana.
To the administrator - feedback on the next day about the child's condition.
I am grateful to everyone! Good luck and prosperity!
Pysy: the prices are very pleasing with their accessibility, just sooooo democratic
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October 26
The baby's teeth were treated under sedation. All the staff are very polite and attentive, they explained everything kindly. We also had such a situation - the baby ate a couple of spoonfuls of mashed potatoes, and according to the protocols, it is impossible to enter anesthesia so that the contents do not get from the stomach, God forbid, into the lungs. No one reproached or condemned, on the contrary, very gently, but refused to treat. They immediately offered another time, a little later, because they understood that we were going to Minsk from another city and were determined to cure our teeth. They treated our problems with attention, did not swear, found free time (I understand that the doctor took us to cure our teeth at lunchtime). Anesthesia was given strictly, as long as it took for treatment, not a minute more. Everything was calculated correctly: they did not take extra money. They called asking about the baby's well-being. In general, it is clear that both doctors and all employees work for children, for people. A very humane attitude. Many thanks to the doctors, anesthesiologists and staff! Despite the fact that people come here from all over the republic, they have found the best option for us. Gently, but persistently, they refused to treat the baby's teeth, because it did not take the prescribed time after eating, realizing that we were getting from another city and offered the best option. Although they had every right to refuse treatment. It's just a pity that without anesthesia and sedation, teeth are not treated there, only orthodontic treatment. I highly recommend it for those who have small children, are afraid of dental manipulations to vomiting and tantrums, or with special needs. By the way, adults are also treated for teeth under sedation. A very pleasant impression: clean, polite, pleasant. The baby began to act up and scream loudly from hunger, the doctor came out and sooooo politely and ethically asked to walk next to her in the park so that the baby would switch, and we would not interfere with the doctors' work. Cartoons are included for children waiting for reception in the hallway. Very attentive and careful attitude to customers!!!
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August 5
On 08/01/2024, 4 teeth were removed for a child. I would like to express my gratitude to all the staff of the clinic. The girls at the reception are always responsive - they will help you quickly, tell you by appointment. They will find a window if someone refused. There is no such thing that you were put in a queue (waiting list) and no one called. I am also very impressed that the next day they called and asked about the child's well-being. Special thanks to the attending doctor Irina Vladimirovna Krotova and anesthesiologist Makar Maxim Alexandrovich - your professionalism is beyond praise. Everything is correct: from the consultation to the process itself, all questions are answered correctly, they suggest further management of oral hygiene. They help to choose tactics for the child without sedation, so that in the future the child is not afraid to treat her teeth. Since we are old enough (8 years old) and dental treatment without anesthesia can already be considered. In fact, for 8 years of my daughter, I choose only the Family Dental Center and have never regretted my choice. As a parent, I am not afraid to trust my child to such a well-coordinated team of professionals.
I would like to sincerely thank the entire team once again for their high-quality work. I wish you only prosperity, the scaling of such clinics (including by region), and of course success and all the best.
Sincerely, Marina Volchok.
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September 18
I removed my wisdom teeth here under anesthesia. The operation itself went very well. I didn't have any side effects (thanks to the surgeon and anesthesiologist for this), but the prices here are very high. And the competence of some nurses leaves much to be desired. The one I got didn't know how to stab at all! She hesitated for a long time; she did not know which hand to choose for the injection! And when I finally pricked (at the insistence of the anesthesiologist, because time was running out), it was very painful! After that, a terrible bruise formed, which took a long time to pass. A nightmare! Never in my entire adult life have I been given an injection so rudely! It seems that she has no medical education and was taken off the street! But I was even more upset by the reaction of the management when I wrote a complaint about her. They began to justify her, which is completely unacceptable! Bad workers have no place in medicine!
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November 7
We got to the center by accident. We saw that dentistry is conducting a wonderful campaign for children with disabilities. Starting from the very first call, everyone was very attentive and carefully accompanied us at every stage, starting with preparation and ending with calls the next day after treatment to find out about the well-being of the little patient.
I want to thank our anesthesiologist, Alexander Alexandrovich Valek. Everything is clear and to the point. The person simply radiates calmness and confidence. And also Dr. Ksenia Viktorovna Bordak. She not only cured all our teeth, but also gave us recommendations for care, suggested
what to pay attention to in our case.
All the staff were very attentive and polite. It was a little disturbing, because this is the first experience of such treatment in our family, but thanks to the well-coordinated work of all the staff, everything went just fine. Thank you so much for that!
And thanks for such a wonderful promotion!
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July 12
05.07.24 we came to this center to treat the teeth of a child (3.5 years old) under sedation. Initially, there was a preliminary consultation on Viber, because Sami is from Gomel.
The impressions are the most positive. A modern clinic, friendly and professional staff. They told me everything, gave the necessary consultations, quickly and efficiently carried out dental treatment))
The cost turned out to be much cheaper than originally planned! I was satisfied))
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October 12
Good day everyone! This is not a hyped review, I would really like to support worried moms for the teeth of their babies. Unfortunately, at 1.4, my son had already started bottle caries, at that age you can't agree with a baby to go for treatment voluntarily, much less sit quietly in an armchair for about an hour with your mouth open and do some manipulations. There was nothing else to do but treat the teeth under sedation. The front teeth near the gums became a terrible gray-green color (in just a couple of months, caries disfigured our teeth with night bottle feedings, even tuss mousse and elmex did not help, in such a situation you need to be stricter and completely abandon the bottle and the mixture / compote / and juice is generally rare). On 11.09.24, my son's teeth were treated at 1.5 under sedation (dentist Kostyukovich A.S., anesthesiologist Zemets E.A.). Thank you so much for helping my baby find a beautiful smile again, I was nervous like any other mother, but you so disposed to yourself, put everything on the shelves that the stress immediately disappeared. The girls at the reception are just sweethearts, they got into the position that the child was small + they were traveling from another city and offered the perfect time for the baby to take a break without eating and drinking calmly. The clinic is at the highest level! Moms, feel free to contact the Family Dentistry Center, but it's better not to start your kids' teeth (if something whitish-rough appears, run to the reception). I hope my review will support one of the moms. Clinic like and 10⭐️
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October 7
We went to treat the teeth of a 5-year-old child.In another paid dentistry, the child was confused, so it was decided to go to Family Dentistry for sedation.The staff was polite, immediately after registration they sent for a picture, then they waited a little and the anesthesiologist Valek Alexander Alexandrovich came, explained everything and answered questions, after which they were taken to the office where the dentist Anastasia Vladimirovna Cartel told everything and showed which ones needed to be treated.Everything was done pretty quickly and well. After treatment, the child was monitored for about 30 to 40 minutes. (since coming out of anesthesia)and they will also tell you everything and give you further recommendations.The child is happy to say that he treated his teeth.Thanks a lot to the doctors and the girls at the reception.
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August 14
I 'll give you 5 stars just because we 've been together for many years . I am the mother of a disabled child, the boy is 11 years old, he is autistic. We have always been treated and observed in this clinic for many years. But now the situation is different - we were going to the reception as usual, we live 300 km from Minsk. We passed all the tests , sent them to Viber and that's what happened next. They trampled on height and weight , I wrote. Dahlia was asked for a full-length photo. I deducted it . An SMS message arrives -Unfortunately, given the anatomical features (short and thick neck, increased deposition of adipose tissue in the neck and chin), sedation on an outpatient basis is contraindicated. There are high risks of anesthetic complications.
We recommend treatment in a hospital setting. And now we are completely disjointed. No one called me or explained anything . It's just that a refusal is received by SMS via Viber. A very large sediment remained.
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June 4
Good afternoon! I went to the clinic for repair or replacement of the retainer after orthodontic treatment, which, by the way, took place 15 years ago. Well, as usual in Minsk clinics, you apply on June 3, and in response, June is all scheduled. And this is not only about dentistry, then die, but live until next month))
Out of politeness, they offer a waiting list (more than once, according to this scheme, no one called and suggested that time was free ...)
But in this case, the retainer just came off, so the main problem is the inconvenience, well, the teeth can move, the retainer holds them. We agree to the waiting list, during the recording it turns out that the doctor accepts only if the bracket system was installed in this clinic. That's the number! And what kind of doctors do you have? With what category, experience? To change the retainer or glue it (the specialist knows better here)
that's the problem. With the current level of migration, who is being treated in your clinic today, where will they be in 15 years???
As a result, they offer:contact your doctor at the clinic where you were treated. And it was in Moscow, thank God the doctor is not retired yet!!!
I consider this a lack of professionalism. The task of the doctor is to provide assistance in accordance with his level of knowledge and competence. The refusal of admission is simply monstrous!!!
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May 30
Good dentistry. My brother, who came from Russia, was satisfied. The baby was treated under sedation, a lot of work on his teeth.
But it's a pity that you can't take a picture here now. And it was very convenient, because you can't take pictures in small dental offices. And here they helped out a lot.
Would you change your mind and give the opportunity to take pictures to people who are not listed as clients? These are the elderly, children, and adults.
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August 24
For the first time, 2 sedations were performed for my daughter (8 years old), on August 15 and 20. I was worried as a mother - very worried. Previously, we applied to the clinic in Lebyazhem Smart... I got a doctor who said that 6-ki is under removal. After that, we went to consult Irina Vladimirovna Krotova at the Family Dentistry Center. She answered all our questions professionally and competently and said that the teeth must be saved. 2 sedations went well, the teeth were saved, the others were healed. The impression of the clinic is the most positive! We express our DEEP gratitude to Irina Vladimirovna Krotova, Pavel Anatolyevich Lytin, the nurses, the girls from the reception for their attention, care and professionalism.
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July 28
The specialists are just super, the Cartel doctor Anastasia is just a magician, they treated the teeth of the child, in general, the staff is at the highest level, the registry girls, you are great fellows. Prosperity Clinic.
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August 7
The impeccable staff of the clinic are polite specialists!
I would like to leave a special thanks for my dental surgeon, Dmitry Vladimirovich. This is a huge specialist who can be trusted!
I am 23, but since childhood I have been very afraid of dentistry. And I was very lucky with wisdom teeth — there are 5 of them. But having come to Dmitry Vladimirovich for a consultation, having studied the picture and discussed all the points, I did not have the slightest doubt that this person can be trusted.
As a result, all 5 teeth were removed during 2 visits! I would like to note that there is indeed a queue at the clinic, and complaining about it is stupid, because the clinic is really in demand. This is another indicator that it is not so easy to get here, and many people trust.
In general, the staff of this clinic can and even should be trusted! Thanks again very much!
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October 22
I am being treated by a doctor Sidorenko Natalia Alexandrovna. There are no questions about the quality and the environment. Everything is clear and to the point. An excellent specialist and the clinic as a whole
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April 25
We visited Dr. Alina Sergeevna and anesthesiologist San Sanych. The baby teeth were treated under anesthesia (caries, pulpitis, removal). Everything went fine, after waking up there was a slight dizziness, no swelling, no pain. I feel good after an hour. I recommend doctors and a clinic!
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March 23
Even if this is only my subjective opinion, nevertheless I cannot help but write. There is no consultation beforehand to determine the scope of treatment, even if there is no face-to-face, let's say they sent pictures, a description, a card from a doctor with numbers, although I do not understand what is there, but the doctor must understand his profession. As a result, I asked to consult a doctor on the phone to discuss which teeth we treat, which ones make no sense, but there is no... How? Why? I was sent the cost of treating a child's teeth under sedation, without explaining which teeth will be cured, which will not, and the reasons? How can you give a price without agreeing on the scope of work? How can I trust such a clinic? Unfortunately, I can't. 2 stars for at least not being rude...
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March 27
A very good clinic. We treat teeth with the whole family. The staff is very polite and pleasant. I would like to mention the wonderful doctors : Olga Vasilyevna Masalskaya,
Isaev Dmitry Vladimirovich, Smolyak Tatyana Vladimirovna.
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July 12
Of the advantages:
- pleasant staff
- convenient location
Of the cons:
- Olga Vasilyevna Masalskaya. The doctor may have a long work experience, but during this time the "specialist" has not learned how to talk to clients. Each of my questions was accompanied by rolling my eyes, I did not receive any recommendations for care. Before that, the doctor went to several clinics and took dental scans, all the specialists concluded that only two teeth needed treatment. Olga Vasilyevna counted 8 (!) when specifying which teeth will be treated under sedation, she did not give an answer, she said which ones would work.
- not a fixed price. The day before the appointment, she asked for guidance on the cost of admission. I received a response from a doctor's consultation of 40 rubles, a panoramic picture of 6 rubles and 80 kopecks. In fact, they named the amount of 57 rubles, although no additional procedures were done
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December 5, 2023
It has been around for a long time, expanded, and there are more opportunities.All manipulations are carried out on the spot.All specialists are polite and attentive.And what a surgeon they have, guys!He's a magician and a sorcerer!I recommend it! I would like to highlight the work of the doctors.My dear Sidorenko Natalia Alexandrovna and Megakelian Sevak Arturovich!Your efforts have not been in vain.Words cannot express how pleasant it is to see your beautiful and happy smile in the mirror!And separately to Arturovich:I'm used to the prosthesis, everything is perfect, no correction is required.
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August 17, 2023
Лечила и удаляла зубы под седацией, все очень понравилось! Прошла удалённую консультацию по вайберу, что очень удобно(чтобы не ездить несколько раз из другого города) Администраторы все подробно рассказали про подготовку, ответили на все вопросы. Медицинские документы отправляла так же по вайберу предварительно на согласование анестезиологу. В дни приемов тоже было все хорошо, в клинике приятно находится. Анестезиолог провел осмотр перед приемом, изучил все документы, задал вопросы, ответил на мои вопросы. Было совсем не страшно) Работой хирурга и стоматолога довольна на 10 из 10, все аккуратно, красиво и быстро! Спасибо большое)
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January 27
They treated the teeth of both children and themselves under sedation and without. I liked everything, there are no questions. Restored almost from scratch due to bottle caries, the child's front teeth have been in perfect condition for 4 years, although initially I was very doubtful and thought that everything would fall off quickly, because my child likes to chew everything) many thanks to both doctors and administrators, they will answer any question, never rudeness or something I haven't noticed anything like that. I am glad that I once chose this particular center for the dental treatment of my entire family.
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November 24, 2023
The clinic and staff are excellent. I left in advance (I live in another city). But due to a sudden change in the weather, the whole of Minsk became. And I was 40 minutes late. I have 20 minutes left. And I was accepted with the child. Thank you so much. The worst tooth was pulled out, which caused pain. It is not subject to treatment. My child, when he woke up after anesthesia, said that he liked it and now he always wants to go here to treat his teeth. Without pain, quickly. Great. The cost of anesthesia and pulling out 102p.
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September 12
Great job, I advise everyone so they helped with the wisdom tooth and I recommend everyone to visit, especially with wisdom teeth and with toothache
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March 23
Yesterday, the youngest son's teeth were healed. They are perfect!!! Just like family (3 front teeth are grown). We initially came to the family dentistry center 5 years ago with our eldest son on the advice of friends. They healed the teeth (my son was a little over 4 years old), and since then they did not know any problems with them, and when the tooth fell out, it was impossible to distinguish it from his family! Not a single pllmb fell out! Since then, we have never doubted where to turn! Thank you very much for your professionalism.
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August 14
They treated my son's teeth. Thank you for the high-quality treatment, for the advice and recommendations! You did well!!!
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November 10, 2023
It's just awful, customer focus is at 0.
The child needs to be treated for teeth, but as we all know, it is necessary to start a consultation, so there is no consultation at the center, only treatment. They offered an online consultation on the photo, but after I sent the photo I received a message "The doctor will not be able to advise you on this photo.",to my question that I need treatment and an appointment for treatment, I received the answer "Treatment of front teeth is carried out only through a preliminary consultation.
It is necessary for the doctor to determine the duration of the appointment for you."
And since the doctor cannot determine the time for treatment from the photo and there is no consultation, then, accordingly, we were refused an appointment for treatment. That's how well paid dentistry works.
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November 13, 2023
With all the problems with my teeth, I go there. The prices are super, the doctors are even better. I can come back six months later, and my doctor will still remember my teeth and what we did with them. I was especially pleased when in another dentistry they told me the price tag of 500 rubles, and here they did everything for 180 and also perfectly. God grant that there will always be money to go here and never to free
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March 24
Always at a high level, they treated the child and themselves under sedation. Fast, very polite and qualified staff, good quality of material and work.
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December 14, 2023
I went with my child to treat teeth in a dream, I really liked it: good service, attentive doctors, explained everything that would happen during treatment and what to do after waking up. They even called back the next day and asked about the child's condition
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January 5
I've been removing several eights here at a time under sedation. Really high, I didn't feel anything, no pain. It's not cheap, but the result is worth it. Surgeon Isaev is not particularly keen on sentiment, but he is a special specialist, thanks to him.
After that, I also fixed my teeth and had a cleaning.
It's time to visit here again, I don't even want to go to another place, even if I drive here through half the city.
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April 5
Good service. Not sky-high prices. Huge queues for dental appointments are not very encouraging. But there is a waiting queue. If there is a free window, they call and offer to visit the doctor early.
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May 31
We removed a tooth for an autistic child and treated 1 under sedation, service, staff and so on, everything is great, not so long ago we treated everything super again, you are better, prosperity, and we are your customers thank you
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October 16, 2023
It's not the first time I've been treating my daughter's teeth there. The problem is to brush your teeth, but to see, something is not given to treat at all. I have been looking for a long time, I have chosen for a long time and I am sure that this is the best clinic. Our anesthesiologist was just super. (unfortunately I didn't find the documents, so I would have written as his last name). My advice is not to wait, but sign up. The wait for treatment is about a month. And it's better to be two adults with a child, it's too hard for one.
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February 20
For the first time, they applied for dental treatment for their daughter. Everything went perfectly. Later I applied myself, everything is at the highest level. San Sanych, an anastasiologist from God. Thanks for the quality sleep
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September 16
Good service, while visiting a friend, a tooth ached, caries was quickly cured at an affordable price.
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March 3
They are very affectionate and careful with children. We came across an excellent Dr. Kartnel A.V. - literate, with a modern arsenal of knowledge.
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November 7
Excellent service. An orthodontist is a doctor from God. And under sedation, the child had all his teeth treated at once.
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May 30, 2023
Всё понравилось, приветливый персонал, профессиональное обслуживание, качественное лечение, цены, в принципе, как везде, не дороже точно. Лечение ещё не окончено, но на данном этапе всё очень и очень хорошо. И судя по тому, что вижу очень много мамочек с детьми, могу поручиться, что их тоже всё устраивает.
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March 20
I treat my teeth here, the doctors helped me overcome the fear of dental and gag reflex, the first reception was under anesthesia, then they offered to try it under local anesthesia, much cheaper and all in a bundle, we treat in consciousness, many thanks to Olga Vasilyevna Masalskaya!!!
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October 6, 2022
Большая благодарность докторам Вашей стоматологии. Персонал очень вежливый и приветливый. Перед приёмом анастезиолог проверил состояние ребёнка, ознакомился с результатами анализов и одобрил лечение. На все наши вопросы нам дали ответы - никакой лишней болтовни не было. Профессионально провели седацию и лечение, после чего лечащий врач дала нам ценную информацию как ухаживать за зубками и чем лучше пользоваться. Большая Вам благодарность за Ваш профессионализм и индивидуальный подход. Отдельное спасибо за подарок - ребёнок, когда отошёл после лечения, первым делом спросила : "Где моё мыло?" ) Мы остались очень довольны.
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October 15, 2022
Моя любимая детская стоматология. Замечательные врачи!) Зубки детям лечат под наркозом, для нас это было спасением. 3 года назад нам восстановили молочные зубки т. к. они начали разрушаться из-за кариеса (во всех остальных стоматологиях нами предлогали удаление). 3 года мы проходили с теми пломбами и все по прежнему хорошо. Если к детскому стоматологу, то только сюда. Цены нормальные.
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April 12
Everything is carefully, carefully, with recommendations. Extremely polite and friendly. I recommend it to everyone.
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October 25, 2022
Хотим выразить большую благодарность Вашей клинике за то,что помогли нашему малышу,которому 2.2 года!
Очень вежливый,понимающий коллектив,что очень важно,ведь приезжают разные родители,которых нужно выслушать, понять и просто поддержать морально!
Мы искали разные клиники,но эту посоветовали знакомые,которые вылечили своему ребёнку зубки.Записывались мы на сентябрь,но резко заболели простудой и не смогли приехать,нас записали на следующий месяц.Сказали какие анализы нужны,что нельзя даже воду давать ребёнку за 3 часа,кушать также. А это было самое тяжёлое,ведь дорога длинная,сами живём в Пинске, ребёнок маленький.
Нас очень хорошо приняли,с ребёнком обращались,как с родным.Огромное спасибо врачам,которые занимались ребёнком,Вы добрые волшебники!
Ребёнку удалили 4 передних зубика,и 4 залечили,от наркоза отошёл хорошо,пока были в комнате отдыха,к малышу часто заходили и смотрели.Дорога домой оказалась лёгкой,веселый ребёнок,на следующий день без капризов,мы счастливы! С клиники позвонили,спросили,как малыш,это так приятно. Порекомендовала клинику знакомым, которые также ищут где полечить зубки.Огромное Вам родительское спасибо!!!Вы лучшие!
Если и лечить зубки,то только у Вас!
В будущем и сама приеду на приём!
Крепкого Вам всем здоровья,терпения,и счастливых пациентов!
Лично мы,и наш малыш ОЧЕНЬ СЧАСТЛИВЫ!!!👍🤗🌹
4
October 19, 2022
Большое спасибо вашему центру за то, что вылечили зубки нашему сыну!все прошло очень хорошо и быстро! Хотя те минуты перед дверью тянулись для нас долго и немного волнительно...Не представляю сколько бы мы и ребенок потратили бы нервов и сил, если бы лечили все 5 зубов без седации..передайте пж наши слова благодарности анестезиологу и врачу! Они профессионалы своего дела! Проконсультировали очень грамотно и самое главное настроили и подготовили ребенка заранее к процедуре, это очень важно!
1
August 17, 2023
Скажу сразу что цены очень даже хорошие, по сравнению с другими клиниками, где ценник уходил за 2000 тысячи, тут вложились в 1т. Специалисты грамотные, ребёнка делали под седацией, всё быстро, чётко, отдельная палата, приборы следящие за показаниями жизнедеятельности, консультация в полном объеме, рекомендую.
1
October 29, 2022
Огромное спасибо за наши теперь здоровые зубки🌈Быстро,качественно, очень положительный и позитивный настрой и огромное внимание 🎂❤️ спасибо нашим волшебникам Костюкович Алина Сергеевна и врач -анестезиолог Валек Александр Александрович 🤍🦷и всему персоналу стомотологии Ваша пациента Мия
1
February 5
Excellent dentistry, wonderful doctors. Thank you very much to I. V. Krotova, a man with a big heart (Moroz Yu. D.)
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October 19, 2023
Under sedation, my son (5 years old) was healed and re-treated at once 9!!! Teeth in 45-50 minutes. It was scary, but everything was done normally. There is no way to assess the quality yet, a week has passed, but the child has NO memories of it…But the risk remains for such procedures.
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