Sto klenkovskaya
125 reviews
November 21, 2024
The worst service station in the city that we have in Gomel and it's not even about the craftsmen, but about the approach to the client. Everything is so beautifully and wonderfully written on the site, including the cost of work and the list of services, but in fact you get Sharshkin's office, which then tries to promote you for exorbitant amounts and most importantly without justifying anything - like it's necessary, and even in this they are not consistent, since the conditions imposed on you, they They don't plan to do it anyway. So think about whether you need it. In general, this is the worst service, which is covered by a beautiful service station sign.
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August 8, 2024
I drove the car several times with different problems, always did it quickly and efficiently, an excellent approach to customers after repair additionally talk about the nuances that were noticed during the repair, I will contact you again, I am satisfied with the service
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2
October 23, 2024
Spoiler alert. A week later, the screeching started to return. As a result, the squeaks returned, but 920 rubles did not. I strongly suspect that they changed GOOD parts for NEW (cheapest) ones for a lot of money.
2 months ago, 5-10 minutes from the house, they noticed a Klenkovskoye parking lot. I took it on a pencil, because IT was suitable (oil + filters).
Until recently, we lived at the Green on Mazurov, we rented our car for a long time to another service station (without advertising), which is near the Green. My friends said it wasn't cheap, but they did it well.
There is something to compare it with!
It was planned to take place later, but then something began to creak in the car, with a strong screech.
I went on foot to make an appointment. Their materials. They asked, I sent the registration certificate to Viber. After the weekend, I arrived at the appointed time.
Filters have not been ordered, nothing is known about me and the car, there was another master. The computer is also empty.
That was the first bell!
They called at 18 o'clock that everything had been brought, adjust the car. I handed over the car. They didn't give me anything (paper). The seats were not covered with anything.
Total: oil + air filter 64 rubles; oil 4.8 liters, but 5 liters were recorded in the receipt - 166 rubles; Work - 37 rubles
The price is average, I didn't notice a catch.
At the same time, suspension diagnostics - 20 rubles.
The master sentenced the rear axle silencers, although they were changed a year ago, the car passed 8 thousand km. It feels like they've changed the good ones for the new ones.
+ the discount was drawn at 39 rubles for the next appointment. Let's say.
We looked at the prerequisites: to change the rear beam silencers (2 pcs) and support bearings (2 pcs)
In words, the replacement of silent blocks is 120 rubles; support bearings are 200 rubles
Looking at the computer, they offered several options for silent blocks, chose an expensive one at 117 rubles apiece; support bearings - original Renault at 78 rubles apiece
In total, I calculated about 700 rubles with work
Arrived at the appointed time, passed. While they were repairing, they found a torn anther of the tire. ok. Duster 32 rubles, work 75 rubles. Approx. +100 rubles to the estimated 700 rubles.
I came to pick you up.
Total 959 rubles. With a discount of 920 rubles.
I immediately blunted it, it was too late and I was still with the child. I didn't ask any special questions, I paid and went.
Then I looked at their receipt:
Instead of working 120 rubles for silent blocks, 270 rubles are indicated, which is 150 rubles more than they said
The work costs 178 rubles, instead of 200. A little cheaper.
But the details themselves:
Instead of silent blocks for 117 rubles, they changed them for 32 rubles (the cheapest)
Instead of bearings for 78 rubles, they changed them for 47 rubles
TOTAL: cheap spare parts were supplied for expensive work, for which I did not give consent.
Oh, yes. Another discount for the future was formed in 100 rubles.
To summarize:
I'm not going to this office anymore. A discount of 100 rubles, let them keep it for themselves. It's a tricky system, to put it in the cost of current repairs in order to magnetize it for the next one.
My mistakes:
1) and the main thing is, I haven't read the reviews about this service station. I agree with the reviews. I would have read it, I would never have gone. In my opinion, almost all the positive reviews are not real. Mawkish. All the positive ones have a First and Last Name (suspicious).
2) when they promise a price and a job, let them write it down for you on paper.
3) it is even better to bring your own parts, it is cheaper. Now they can be ordered on wilberes and the like.
A week later, the screeching started to return. As a result, the squeaks returned, but 920 rubles did not. I strongly suspect that they changed GOOD parts for NEW (cheapest) ones for a lot of money.
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2
August 28, 2024
I picked up the car today after the warranty painting of the trunk lid. The car is all dusty, dirty outside, dust and inside, and what to expect inside if the car has "not washed face"!? The nameplates from the roof of the trunk are inside the cabin, there is no one to stick them on! What, are you serious??? For that, my car was shown beautifully on social networks: the cape is on the seat, the steering wheel is wrapped... Nothing, I'll drive it to the sink, they'll wash it inside and out, I'll take double-sided tape and glue the nameplates! Why bother a hundred times?! After all, they are "fighting" for their customers :)
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1
September 20, 2024
Manager Victoria is a great fellow, but there is nothing good to say about the staff in the bodywork, they broke the inner handle when painting the door, and just sealed it up so carelessly, with sealant and all sorts of nonsense, that after 1.5 months it remained in their hands. And when they started to repair it, there were no censorious words, out of horror
+ The color was not hit, the painting is just the article number of the paint by the factory, without taking into account the environmental impact on the rest of the paint for 5 years. That's how the door stands out (
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1
November 23, 2024
We were at the car diagnostics before the sale, we were freezing on the street, although there is a type of rest room, no one offered, but grandpa came in and asked for a piece of any hose, 10cm, they said no, there is no human relationship, the second also elderly man asked for antifreeze, but meant red coolant, they said no, although she It was on display, and of course it was very expensive.
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August 8, 2024
Renault Megan 0203. I gave the car for repair on 08/06/2024. I was not informed about the cost of work and spare parts. Moreover, after this repair, the engine began to make noise and the suspension knocks + there was an additional sound when starting the car. I ask you to justify the cost of repairs, as in my opinion it is overestimated. Otherwise, I will have to go to court.
P.s: If you have a lot of free time, come here. In 2 working days, only the ABS was repaired for 1000,00 rubles. Expensive service.
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1
July 3, 2024
We drove the car, the suspension was serviced, everything was correctly diagnosed, we picked up the spare parts ourselves, we were satisfied with the service, the cool bonus program has already been 3 cars that we service here and everything is fine) thank you.
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1
June 6, 2024
The service was contacted with a problem in the machine of tapping, cracking and bad sound when starting the machine. All the prerequisites were for the timing belt. But the careful result of disassembling our problem turned out to be much more difficult - a breakdown in the engine. The repair approach was professional and high-quality. Spare parts were offered and the purchase was carried out at an accelerated pace. The guys are quite experienced , showed a competent approach to solving the problem, coped with any questions. Special thanks to mechanic Dmitry - WELL DONE, the man knows his job perfectly!!! I was pleasantly surprised by the discount payment option, taking into account cumulative points from one hundred, even with initial treatment. We recommend it to everyone, with confidence in the results of even very difficult situations.
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1
October 6, 2024
I applied to the station with a request to make an anti-corrosion coating of the arches and the bottom, on the same day the deadlines were set. The work was carried out efficiently and on time. I am very happy with my work. I recommend this station.
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2
June 29, 2024
If you want to lose your free time, go here. It was not the first time I contacted this service station and the quality was always average (there were questions about quality and subsequently the price increased), but today they exceeded my expectations)) I signed up for 9-00 in the morning , drove the car, left it and am waiting for a call when it is fixed. I couldn 't stand it. I came at 14: 00 the car is in the same place - the repair did not begin . The car was given away and to my question - "Do you fix cars for everyone or is it just me?" I was told, "Don't come to us anymore, have a nice day." After this phrase, I realized what the attitude of the service station is to customers. Thank you, I dare not bother you anymore, I'm sorry that I lost half a day of my time with you))
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6
October 10, 2024
Disgusting. The masters ask for money past the cash register, officially making the service cheaper, and the rest is probably in their pocket.
You feel like you're in the market… Don't set foot here anymore! Do you feel in an uncomfortable situation if you refuse, what will be the quality of the service then?
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1
August 24, 2024
I came to find out the cost of replacing the shock absorber, called the inadequate price 3 times higher than in the city, and did not indicate the date when the work can be done. I called beforehand, but they didn't answer the phone. I strongly do not recommend it.
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1
February 27, 2024
In addition to their activities, they serve Haval brand warranty vehicles.
What can I say? The price over the phone and for the performance of work may differ in a big way. Discuss this point and say right away that you are not going to pay extra.
The master receptionist is polite. The recreation area and decoration are decent.
But, good service is still far away:
1. They do not give any documents when accepting the car. Where is the acceptance certificate?
2. Do not wrap the steering wheel or cover the seat with anything. I personally saw an employee first banging a nearby car with a sledgehammer, then taking over the steering wheel of my car.
3. Employees of ala garage specialists.
4. No car wash is a serious disadvantage.
5. There is no SMS or call to remind you of the recording, the day before the visit.
If you want to attract customers to the Haval brand, the service must be at the highest level.
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2
January 6
Quickly, efficiently, and culturally.Smart craftsmen can tell a breakdown by ear.Coffee for customers in the lounge.
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May 1, 2024
It's a great service, especially the consulting staff. There are no prices, no concepts, and most importantly, there is no respect. You can talk and write for a long time, but it's better to try it yourself once and draw a conclusion. They don't worry about reputation at all. Prices are taken out of mind. Which is strange to say about locksmiths. They try, they do, for the ideal it is not enough to put all the screws back. Well, these are small things. Something like that.
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1
November 13, 2024
Any car enthusiast knows: sooner or later in life you come across a situation when you rush to the nearest service station without reading reviews!
I found myself in such a situation. I got a lot of impressions and life experience)
The building is brand new and beautiful. It's bright and clean inside. You will be greeted by a friendly girl who has a Christening on her badge (yes, it is Kre). And if you're lucky, there will be two girls.
The master came quickly, listened attentively to the problem, and confidently left. By the way, the master washes his hands, most likely, once - at the end of the working day. Nevertheless, it is important for me to deal with the problem, I give the person a chance! (And the car key)
* By the way, if you are a fan of looking into the work area, at least from afar, to observe how your chariot is being serviced, no - you are not here!*
Let's get back to the basics. They politely invited me to go to the bedchamber, which is also the waiting room. Bright and cozy. I sit and think about the breakdown and how long I have to walk (this is important). And then suddenly, out of the corner of my eye, I notice a movement in the corner of the room. And there, for a moment, not a movement, but a whole mouse! Since I love animals, I found the situation as comical as possible: I'm sitting, watching) The receptionist girl walked past, also noticed the mouse, but did not give a sign. I concluded that the animal is part of a “living corner" with indoor flowers!) They don't take off the stars for this, it's not some kind of catering, but a HUNDRED!
The master returns, reports the breakdown, hands over the decryption (did computer diagnostics). Impressed! Not a single superfluous word! “Check the electrics” here I abruptly realized that I would definitely check, but not here! Well, something “jerked" me!
The girl kindly filled out the paperwork. All the staff politely said goodbye.
I walk up to the car. Parked diagonally is a trifle. There is a persistent smell of robes and oil in the car. Is it also a small thing? I remembered dirty hands - it became a little unpleasant.
Probably, the master could not find for a long time which panel the connector is hidden under (it is not professional to ask. and I didn't have the sense to say in advance, well, because I was thinking about the diagnostic results) because almost everything was rummaged through: the cigarette lighter, the chargers were pulled out, the hidden knife was pulled out and laid out. By the way, judging by the traces of grease on the blade, scratches on the panel under the handbrake and traces of dirty hands on the handle - it was my knife that opened the panel)
I felt proud that I also indirectly participated in the diagnosis of my own car! Although there was a screwdriver on the door, it was only necessary to rummage more carefully)
And now the funny thing is, I didn't find the headset that was always at hand.
“But this one is no longer funny,” I think, and I firmly intend to go back and politely ask for the missing thing. But I decided to check all the cells more carefully. There is no headset! The last inexplicable guess: I take a screwdriver, remove the panel, under which the connector for diagnostics is hidden - and voila, there is a headset lying in the wiring under the panel.
I sincerely admired the master of the HUNDRED! If on purpose, then why?
If by chance, how?
I didn't go back, make a noise, you won't get the truth anyway.
To sum up, I came, gave 20 rubles, and received computer diagnostics. Neither who cheated, nor who was rude) I will go there again, or not - who knows what kind of place life will turn out to be?)
A minus star for the fact that hands are not washed and seats are not covered before servicing the car. Well, cleanliness should be observed, at least minimally.
Minus a star for an incomprehensible incident in the car interior. Sorry, it's your reputation, there are limits.
And if fuck with her, with the mouse, then personal things are taboo.
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October 29, 2023
Good afternoon!!!I'm still just a novice driver, so I've only applied to a hundred a couple of times. Of course, I would like it even less often, but my car is an old lady, so, as they say:"as it will turn out."The first time the car was repaired quickly (well, there were not very serious breakdowns), but the second time, of course, I lost my car for as much as 3 weeks (but the breakdown was VERY serious then).Well, thank God and all those guys who were working on my car then, they fixed it.I want to say a huge thank you to all those who then suffered with my old lady!!And also to congratulate everyone who is driving and helping us drivers. Happy Motorist's Day!!!
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3
October 21, 2024
I asked about the diagnosis of the car and oil change, everything was done quickly and efficiently, the service is at a high level
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2
March 3, 2024
I agreed at 14:15 on a comprehensive diagnosis of the car for the evening, having warned in advance that I was going from Mogilev and would be there in two hours, they gave the go-ahead. After driving 170km to buy a car, upon arrival they refused to inspect it, at first they said that we would not have time to do a comprehensive diagnosis (30 minutes before closing), then that all the masters were busy and there were no places even to drive the car. As a result, the master was called, who said that there was no electrician, he did not understand anything about the LCP, and after looking at it on the street he would not be able to say anything. They just asked me to check the car for errors and see how the engine was working. The receptionist at the checkout herself told the employee that he did not want to work. Not knowing the city, I had to urgently look for something else. A terrible attitude.
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2
April 24, 2024
Hello. It so happened that the gasket under the clappon cover on my lagoon2 2.2 diesel broke through.
I contacted this service.
At the start, a price tag of 150 +-20 was announced. As a result, they requested 310 white rubles
They impose services, offer their own spare parts and do not say their cost. That's why I brought them myself.
As a result, he began to be indignant and the price was dropped to 180 white rubles.
I do not advise it, ripping off money
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2
October 14, 2023
Have a nice day. In September, I applied for body repair. RENAULT Laguna 1 . Friendly, professional, high-quality reception and repair. Special respect to Victoria's manager and all the specialists who performed the repair. I will apply only to the service station on Klenkovskaya. thank you.
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1
1
December 15, 2023
A beautiful HUNDRED. That's where the advantages ended . I advise you to avoid it as far as possible . I gave the car to replace the belt , roller and chain . We agreed that they would order the chain themselves . I brought the roller and the belt myself . Result. The car was in service for a month with the engine disassembled . I had to go on a business trip and since they hadn 't found the chain in a month , I told them to put the old one on and assemble the car . I didn 't have time to pick it up . I asked a friend to pick me up and she can ride for the service . As a result, after driving a couple of km, her battery did not fall off.the whole panel lit up with errors . But that's not all. There was no oil in the engine for more than half and the belt with the new roller is in the trunk.Are you guys serious about this??????? And for this all the pleasure is 180 rubles. It 's lucky for you that the engine didn 't hit . Although I think I should contact another service station and make an examination of the consequences of your repair
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2
September 11, 2024
I came to them, no one pays attention, everyone laughs at themselves, at customer 0, they just ignore what kind of communication and service is. I do not recommend it
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1
July 8, 2024
Disgusting attitude towards customers and their cars, the car stood for 3 days waiting for repair, even if someone came up and looked at the problem
Managers throw responsibility on each other, the chief engineer only apologizes, no more foot in this service
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2
November 1, 2023
I'm lucky because I live next to this service station. You don 't need to go far . This is not the first time I have applied , and I will continue to apply because I am very satisfied with the quality of service . The polite and attentive attitude of the staff is especially pleasant. Well , bonuses are generally a separate topic . Well done to keep it up guys . Nikitenko Olga Leonidovna . Easy work .
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3
May 22, 2023
The first time was after an accident, a dent and painting of the wing. Everything is fine! I was pleasantly surprised by the cleanliness of the car in the cabin itself... Not just outside, as it should be. The staff is very friendly, helpful, and a well-organized team. Later I was on an oil change, suspension diagnostics after winter, replacement of consumables, etc. I will advise my friends.
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2
August 22, 2024
Excellent craftsmen. Everything was done clearly and quickly. I advise everyone!!!
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1
1
September 9, 2023
The impressions are the most that are not negative, I called by phone. I signed up for the second one, asked the price of that, they said in the area of 600 rubles, I called Minsk, then on the MKAD, they told me the same amount, I decided to go to Klenkovskaya, arrived, the car was accepted, driven to the lift, sealed that, the car with the elevator was driven, kicked out to the parking lot, and silence, I waited in the rest room for half an hour, I started to remind myself, they answered me, now, and I waited for another 15 minutes, and they give me a bill, instead of 600 + - 50 rubles, as promised by phone. 820 rubles, for what? After I refused to pay such an amount, and expressed my indignation, the department manager walked around the territory, called somewhere, they recalculated me, and the amount was completely different: 668 rubles 75 kopecks, HOW SO??? FROM WHAT??? I'm not going to advise this to anyone, I just wrote my review, and it's up to everyone to go there or not.
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6
January 10, 2024
When the bolt was cut, the body was cut through and there was no apology! - Said the master of the HUNDRED - "well, what can I do about it?" When the car was lifted, the threshold was bent and the paint was stripped off.
Lack of accuracy in work, a very long wait for a simple job, jambs and errors in work that the client will have to correct at his own expense. The staff is polite) all the time offered to sit on the couch.
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October 26, 2024
Fast and high-quality work. The staff is polite and pleasant.
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2
October 11, 2023
Good service .Fast and high-quality.It is possible to order spare parts on the spot.nice relaxation room (bonus TEA AND COFFEE) I RECOMMEND a convenient bonus system. LEXUS)))
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1
2
December 8, 2023
We handed over the car for an oil change, as a result, we were credited with a bunch of additional unnecessary services, without even warning. Why change parts that were already new? As a result, 500 rubles were stripped off. The record was for a certain date, but they started fixing the car only a week later. Employees get in touch very rarely and reluctantly. The attitude towards customers is as terrible as possible, they just ignore your presence and do not answer questions.
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1
November 6, 2023
I was pleasantly surprised by the service station.It was serviced for the first time.A modern complex, a significant list of services, pleasant bonuses, friendly and courteous staff.I am satisfied with the work done.
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1
June 28, 2024
Avoid it, the quality of the work is questionable. The deadlines do not stand up, they mess up themselves in the process of work, and then the prices invented from the head for an additional norm are screwed up. I don't advise anyone.
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2
December 10, 2023
I really liked the service station, special thanks to the master who repaired my son's Audi 6 car. Everything was done perfectly. I ask the master to write out a bonus. Today we came back with a minor breakdown, everything was done quickly and we are very satisfied. Thank you very much. One hundred good ones.
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2
December 7, 2023
Excellent service!
I turned to the issue of oil and filter replacement, they did it qualitatively according to conscience! The prices are reasonable plus a bonus card with points accumulation! 👍
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2
April 5, 2024
The work was carried out at the service station to replace the generator with a Mitsubishi Lancer car. The work was carried out efficiently, within the agreed time frame. Service-worthily earned points.
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3
August 25, 2023
The service is simply amazing. Everything is clean and tidy, the waiting room is a cannon, a bomb. After servicing at an authorized dealer, I chose this service station for myself
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3
June 5, 2024
I signed up for an air conditioner refueling, arrived, everything was checked, refueled, coffee was drunk, I liked everything, I recommend it 100%,
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June 25, 2024
We changed the oil in the engine with the removal of protection for 25 rubles, drove after replacing 20 km, the protection fell off, came back to fix another 27 took) messed up and still earned
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2
March 14, 2024
For more than one year and more than once I applied to the service station "on Klenkovskaya" Good specialists and nice people.I wish prosperity and health to the team.With best wishes
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3
September 29, 2023
They tried to sell a replacement for something that didn't need to be replaced. They simply forgot about some of the malfunctions I indicated, although they recorded them, apparently they were even too lazy to look at the other part - they said that everything was fine. If you do not understand cars, you will simply be heated for money. I strongly do not recommend wasting time. Then another girl calls and asks how the impressions are - this is generally a mockery for me, considering what they are doing there.
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2
July 22, 2023
The work was done efficiently and quickly, the staff is polite,there is a rest room for customers where you can have a cup of coffee or tea
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2
February 12, 2024
Today I stopped by, replacing the timing without replacing the pump on the Audi 80 1.6 diesel 87g is the simplest engine from 300 b /r, then I promised at least 250.Although I thought that the most expensive service station in Volotov is Kia Motors, but they even have 200 b/r.I do not advise you to apply.But if you have extra money, then you can.
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1
July 6, 2023
DON'T WASTE YOUR TIME, look for another service station and read reviews before entrusting your car to someone!
When my husband handed over the car for repair at this time , he asked if everything would be done without his participation, he was assured that everything would be done ! It was necessary to change the oil seal in the gearbox. So the next day they called and said that they needed to take the box to Yeremino ! The car is at a service station , according to the workers that they have already removed the box , what should I carry ??? On the hump ? My husband said that he could not take the box, they told him that they would deliver the box themselves, somehow they would solve the issue! Two days have passed, he calls the service station , and the box has not yet been removed , they say we will take it off today and take it to Yeremino tomorrow , everything is fine. The next day they call again and say that you bring your box yourself! Of course, my husband found a way to drop her off and take her back. The repair of the car lasted for a week and a half. Dear employees of the service station, when you force your client without a car to transport the bulk parts of the car to almost another city, you take into account the fact that he needs to look for transport on which to deliver, spend extra money on a taxi, spend his nerves on it. When you give the car away, you want to pay the money and pick it up without unnecessary hemorrhoids! Let the repair cost more and you yourself solved the issue of transporting the box to Yeremino, then the impression of you and your competence would be good. And so the impression is absolutely spoiled , word of mouth has not been canceled and I personally will not recommend your hundred to anyone !
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2
March 26, 2024
The best service stations in Gomel do everything quickly and efficiently and do not raise the price. It's not the first time I've been here.
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3
February 7, 2024
I came to this service station with an error on the generator , as a result , they removed the car from the third time and gave it to the car with an error on the engine , the car tripped and the brake did not work , I just drove home for 5 minutes , I do not advise
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1
June 24, 2024
I will not recommend a terrible hundred to anyone.If you don't want to waste time and nerves and then redo the car after them, then go around it.
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2
November 20, 2022
Disgusting HUNDRED! I do NOT recommend using the word at all! Moreover, it took no less than 3 weeks to change the front grille, paint the bumper and change the windshield from the staff of the service station! So also the bolt that opens with a "secret" was dragged away!
No, well, this is just out of the ordinary!
The prices are atomic, and this is not an exaggeration at all, the wait is colossally long, but there will be enough negative emotions for a couple of months!
A clean floor, unfortunately, is the only thing you can boast of
1 star
Disgusting
No, well, look at how interesting people are.
Comrades and employees of the service station, where did the bolt with the secret go? Local residents twisted it under the store???
You repaired the car for almost three weeks!
What does it mean - you didn't pay anything???Here the people went! And CASCO, who pays???
A clean floor is the only thing you can be proud of. Here are those who clean from you - 5 stars! Well done, conscientious
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