Стоимость услуги
заправка автокондиционера (без учета стоимости фреона и масла, краски) – 30 рублей
масло – 3,5 рублей / 10 гр.
фреон R134a – 7 рублей / 100 гр.
краска – 5 рублей / 10 гр.
Friendly staff, excellent specialists, very pleasant prices - on the first visit (diagnosis). The next thing is more interesting - I signed up for the replacement of an expensive part in 2 weeks (!). 4 days before the visit, prices were announced in 2 variants with a difference of 400 bel.rub., 1 day "before" the cheaper option was no longer available. Replacing another part (a sensor worth 56 bel. rub.) eventually cost 180 bel. rub. after bidding and discounts, the frontal price tag upon completion of the work turned out to be 280 bel. rub., I would have known immediately picked it up and left...
I rarely leave reviews, BUT!!!
I was on a business trip passing through Gomel. It just so happened, it broke down right at the entrance to the city. I called more than 7 service stations, but I couldn't find anyone to help me quickly. Another call, the answer was positive. The staff entered the situation, organized a tow truck, and delivered it. We placed an order, offered coffee, and there is a comfortable waiting area. A pleasant bonus was taken to the train station. We discussed all the conditions. Anyway, I left the car. The next day after lunch, the car was on the move. Any form of payment, even cashless. I was pleased with the cost of the work.
Thanks to everyone who helped! Definitely like it!
Review-claim to the official Haval service station at 84 Klenkovskaya Street
I contacted this service center to replace the windshield with a hard hat. The work was completed, and I was informed that the car was ready. Upon receipt, I carefully examined the car for scratches and damage — everything was in order. However, he did not think to check the rearview mirror in the cabin.
Later it turned out that the mirror was damaged, and there were fingerprints on its back side. I immediately contacted the service station and sent a photo of the defect. The answer was as follows: "It's not our fault, the glass replacement foreman stated that the damage had already occurred upon arrival of the car."
If the master really saw the defect, why didn't he report it right away, why didn't he inform his supervisor? Instead, he simply decided to hide the fact of the damage, hoping that the client would not notice. This raises big questions about the competence of the staff and the level of service. Such an attitude is unacceptable for a dealer servicing premium segment cars. If the workshop operates on the principle of cheap garage service, where the rating doesn't matter, then it has no place among the official representatives of Haval.
Moreover, the dealer stated that the defect had been present since the car was sold at the Haval showroom. In this regard, I plan to file a complaint directly to the salon where I purchased the car, and let the dealers sort it out among themselves.
I really hope that in the future the Haval concern will begin to cooperate with truly worthy service stations that will be able to keep the brand and provide the proper quality of service.