We applied to this service station for painting and leveling of defective places.We signed up a month in advance, waited for the appointed date and gave the car away.A week later, my husband called to clarify how the work was going, and they replied that they had not done it yet.Another week passed and the situation repeated itself.When a month had passed, he decided to go and independently verify the progress of the work, but when he came he saw that the work had not yet begun!!!It is a pity for the lost time (2 months) since it was necessary to undergo a technical inspection and nothing has been done yet.If you do not want to waste time and nerves, then I do not recommend this service station!
I drove my vw golf 5 here for sound insulation. The work was completed on time and there are no complaints about the quality. It has become much quieter and more comfortable. The cost is quite adequate. I give you a well-deserved 5 stars!
I applied to this service station to remove rust on the front doors, on the trunk lid, sills, and front fenders.
They promised that the color would not differ, and that everything would be done in a week, in fact it turned out wrong
I took the car on October 26, picked it up on November 19 :)
A couple of months passed and bubbles started on the thresholds, a month later the same rust in the same places. (see photo)
I also noticed that the driver's door rubs the wing + the gaps between the hood and the wing are different, the shagreen on the driver's door is like an orange peel (see photo) and a bubble appeared under the film of the handle, which was glued by the "masters" + shagreen on the trunk lid where the stop lamp is, and the tape on the glass was not completely torn off
I came to eliminate the "warranty", they said that we would make a discount on the color of the driver's door and adjust the gaps, as a result, the discount turned out to be too "good" 300p + setting gaps 50-100, a good "guarantee" :) + the color of the trunk lid is 450p, they referred to the fact that supposedly the car needs to be painted every year))
In general, I do not recommend this service station for painting cars.
The best car painting service station. I handled two orders for two different cars. Everything is done almost perfectly. When selling one of the cars, the buyers did not even notice that one of the body elements was painted. The color is perfectly matched.
I would like to express my special gratitude to Olga, the director of the service station. She is always friendly, responsive, knows how to correctly assess the repair situation and offer work options. Periodically resets photos of interim work in the messenger so that the client is less worried and aware of the process. Thank you for your quality work!
I asked about the protective film and ceramics. The work was done quickly, efficiently and professionally. I am very pleased with the result, I will contact you again.
I turned to the guys with my problem, there was a small accident. The quality of work at a high level did not raise any questions. There is always almost instant feedback on the stages of work, what has been done and when they plan to proceed to the next one. And I was glad that the machine was quickly returned.
I applied here in the first half of October about the restoration of my car after an accident. All the painting services and locksmith work were done perfectly, and they did not delay the deadlines. The prices are quite adequate. I advise you!
Cars are painted according to some 6 class out of seven possible ones. I guess they roll it up with a roller. Since there are no quality requirements for Class 7 at all.
I stopped by them about the repair of the kondey, the diagnosis was not done, the sensor was broken, the poke method allegedly found an error, bought the relay turned
out to be the wrong reason at all, gave the car at 11.00 at 17.oo said on the phone that everything could be picked up by the car came at 17.30 the car was not ready, the handyman tried to repair something, the result was spent the time spent is a lot of money, the end has not been repaired, I do not advise you to go to them bypassing those hundred by the side.
To begin with, I filed a lawsuit against a hundred. Prices are taken from the ceiling, bodywork and painting were done for 3 months. I know 4 cases of court proceedings with this service. If someone is in doubt, ask for a Book of comments and suggestions, everything will immediately become clear.
It's better not to paint the car here, you'll go crazy with them! there's a person who just can't do it =)) at the same time, he gets very nervous when you say that he did something wrong.
I signed up to paint the thresholds on September 7. We agreed it will be ready in 6 days. I'm calling and they say wait another 4 days. I call in 3 days, and the guy on the receiver says come pick it up tomorrow. I arrive by car as it stood 10 days ago and it still stands. He didn't even apologize for lying
Quick oil and filter change
Very good specialists, smiling and beautiful girl dispatcher
I will contact you again
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Виктор Илюшкин
Level 5 Local Expert
January 29
Renault duster was repaired 2 weeks ago. There was a problem with the racks. The problems were solved quickly and inexpensively. The quality of services is five out of five. The price is expected. There was no overpayment. Thanks
A normal service station, but there are nuances. They polished the body - they left small traces of adhesive tape, they glued the thresholds with armored film - they left a couple of bubbles, changed the brake discs with pads - they were scheduled for 8 a.m., they themselves appeared only at 9. The removed spare parts were not put in the trunk, they did not even ask if it was necessary. ONE hundred on 4 out of 5. There are better ones, but there are many worse ones.
The bumper was quickly and efficiently restored and repainted. We got into the color, we did as promised in 3 days, although there were a lot of cars under repair.
This service station is a lottery, judging by the reviews, so I decided to play. It was necessary to stamp a couple of deep scratches on the door, polish the car, paint the wing molding, fix the chip on the windshield. I began to search the Internet for the service sector and stopped at this one hundred 50-50 reviews, but the work doesn't seem complicated. I came and talked with the director, they said that there is no problem, we will do everything in the best possible way. I chose my free time and came to sign up. I voiced the sector of work to the girl at the reception the answer: we will not do a chip on the glass now (there was an action to do chips for free) I will not pay for free, the answer is: all the masters are busy installing glasses. To paint the molding, the answer is: I do not know if I will ask the master and call back (they did not call back), stamp the scratches and polish, the answer is: yes it will work. Signed up. We rescheduled the recording twice, everyone is busy. As if higher forces were pushing away from this service station, but if they are busy, then the work is going on: practice, experience, I decided to stay. I arrived at the appointed time, invited the polishing master, discussed all the points, she helped organize the painting of the molding (thank you), but not the master at the reception. We exchanged phone numbers with the polishing master. We have placed an order, the car is in operation. The car is ready, inspection in the box (the mistake is to look at the sun!) yes, the car shines, as agreed, there are no scratches on the door, the varnish is wiped. Answer: I decided not to stamp because I might not get into the color.(for which he left a phone number.) Well, okay, as it is. The molding is painted well, thank you. Left. After a couple of days, I washed the car, put it in the sun, Horror: holograms all over the car, I found a lack of varnish on the hood, many small scratches came out, especially on the trunk lid, where the emblem and inscriptions are. I'm calling to report problems, the answer is: I do not know where and what you washed the car with, come and see. I'm coming, the answer is: yes, I agree with the holograms, I "messed up" the lid of the bogazhnik, I didn't try very hard, I was afraid to wipe the varnish, and you had such a stain on the hood. Come and remove the holograms on Saturday. About the hood, I visited three polishing services, they all said they burned the varnish. I was voicing the problem for a hundred and I ask you to invite the director, saying it will come in 10 minutes, and did not come out. The polishing master transmits: I was told to take a picture of the hood on Friday, an independent expert will come and look at the photo and give his opinion, i.e. my presence is not necessary and the car? Answer: I don't know how you want, in addition, the phrase: you offended me with your accusations, turned 180 degrees and left. AND THE FACT THAT THEY RUINED MY CAR, WASTED NERVES, TIME, AND STRENGTH-IT'S NONSENSE! On Friday at 9:00 (opening at 9:00), I call to drive up to the "independent expert" answer: he has already stayed and left for Minsk. Is there a conclusion? Answer:No, it's just in words that it's not my fault. The halograms were removed. p.s.: I do not recommend this service station for polishing cars, wax polishing for two car washes, garage level, and prices are above the average in the city! "independent experts" are pros (if there were any at all). Problems are solved only through the courts. I would be very glad if you could buy yourself at least a little CONSCIENCE with this money!!! Long, long in reality even longer.
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Игорь Деменюк
Level 6 Local Expert
December 31, 2023
The service is popular! Many people come here from the area. I make an appointment in advance so that there are definitely places. The car is driven on time, handed over on a call - everything is OK. The prices are normal, they don't charge from the ceiling.
I don't recommend it to anyone. Believe me!!! There was an experience!!! Not executive, not punctual. If you want to ruin your nervous system, go there!!!
I was on an oil change on 02/11/2022 , the bottom line is that in my car, replacing the fuel filter is a delicate matter , and I need a person with brains, namely, to understand how to unscrew it competently ( I've been to other service stations , where they generally offered me to say let 's do it , I know how to unscrew it . ) So, the master who replaced the oil and filter in my car had no problems, he replaced everything clearly . Without a mate and wasting my time .I recommend this service station .And it is important that you take into account my wishes . Guys 5+ thank you for the approach to the client. R.S . They are issued at the end of the work order.
I decided to replace the windshield on this service, discussed all the details of the work in advance, agreed on the cost of this procedure, the glass was brought quickly, the price was satisfied, compared with other service stations. The big plus is that there is a welder, if necessary, inadequate specialists,,,,, competent order acceptance managers, ready to tell customers how to efficiently fulfill an order. The execution time was fine. In general, I was satisfied, there are NO complaints.
After diagnosing the cooling system and repairing it, after 3 weeks the car broke down completely (cylinder head gasket penetration). Later, at the diagnostics in another service station, they said that this was the original cause of the system malfunction.
Upon repeated request, the inspection of the car was refused, under the pretext of no masters. We will call you back as soon as possible.
Naturally, no one called.
I do not recommend contacting a repair service, it is better to contact a more professional service station.
This is not the first time I have applied to this service station. This time, several elements were painted and polished. Everything was done at the highest level. Thank you very much. I recommend it to everyone.
Very good service and pleasant staff, thank you very much, on a day off they helped to pump out excess oil through a dipstick, did everything well and quickly and did not even take money from me.thank you!
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Anonymous review
August 3, 2022
I applied for the selection of paint. They picked it up perfectly. I decided to leave it for coloring. I liked everything. Thanks
According to the action, a chip on the windshield was repaired.
Fast, high-quality and free of charge.
There is a waiting area and a cool dog on the premises.
I am satisfied with the result, I advise you to go there.
We have repeatedly applied to this service station. We were always satisfied with the service. A well-coordinated team of professionals is working to meet your problems and wishes. What is important: free diagnostic campaigns are held here, as well as free medical services were provided during the pandemic. With gratitude.
I urgently had to contact the STB, after the hood opened at speed😭)) I was pleasantly surprised after they resuscitated my car for 19 days) Many thanks for the work done!! Body repairs were carried out: replacement of the windshield, alignment and painting of the wings and roof, and complete replacement of the hood and painting. In general, I am very happy with the result! Along the way, the suspension was repaired, which is also done qualitatively!) Special thanks to Anastasia and Artyom)🥰
Today, upon returning from the mall, I got into the car, and the car clearly decided not to go anywhere. Bang-bang - it won't start. I dial into my favorite service station, it was already 6 pm, the guys pick up the phone and immediately consult, tell me - most likely the battery ran out. I'm upset and confused, saying what to do, how can you help... The answer was perfect - in 5 minutes we will arrive and "smoke" - voila, in five minutes they came to me, "smoked" and I went home happy!
This is a service! That's taking care of the customer! And most importantly, they didn't take a penny!
thank you!
Many thanks to the team for their professionalism, high-quality service, friendliness and individual approach) I have been using your services for more than a year and always have only positive emotions! You are the best!
I contacted them once after an accident for the purpose of insurance repairs. I arrived, examined everything, talked , promised to get in touch, I did not get a call. I turned to another service in the end, and it seems for good reason
A flawed organization! Customers are appreciated here while they need to be lured. Be sure to draw up the documents, the terms of work, and the cost.!! Or better yet, go around
I'm from Minsk myself. This service was recommended to me by a friend. I'm just thrilled. When I got into an accident, I immediately called them, the staff very accurately advised me on all the nuances. As a result, I decided to repair the car from them. I was very pleased, as only 5 days out of the stated 7 days were spent on repairs. All the work processes were sent by photo and video. I was very pleased with the work.
Perhaps the best masters of film booking of auto optics and LCP. They work with top-end material-3M film. A film of complex configuration was carefully sanded and applied to the front optics and PTFE. In reality, the low beam became 30-40% brighter to shine, I did not expect such an effect.
I'll think about booking the most vulnerable areas of the paintwork, hood, racks, etc. with film.
The specialists had an internship at the most famous Moscow detaling center, Detailing Alarm, for those who are in the subject, they will understand. Now there is a -20% discount on booking with 3M anti-gravity film, I recommend it, the quality is super.
At the same time, the side mirror was perfectly repainted, which others did not take into account the complex nuances. By the way, the exact same car and color as mine was just painted in the paint chamber after a major repair.
To be honest, a serious approach to everything is impressive. The staff is polite and experienced. See the website https://stoborisenko.by/
By the way, by appointment from 9 to 10 a.m., free diagnostics of not only the suspension, but also a bunch of other parameters on 3 sheets. Everything is automated, the PDF report is in color.
Convenient location, near the KSK construction market. When buying oil and other things, the replacement is free of charge.
In general, I recommend it, they have been working for a long time, seriously and for a long time.
I was at this S.T.O. I won the salon cleaning and seasonal tire change in a competition. I was satisfied with the work done.
Good friendly qualified staff.
Good afternoon, fellow motorists. The main recommendation for those wishing to visit this service station is to make acquaintance with the Tsarina - Headmistress (Malashevich Olga Alexandrovna) in advance. And then Maybe she won't be rude to you, and they will finish the repair - and not partially! Unfortunately, I didn't know that!! I gave the car for repair after an accident.Ongoing work: suspension, bodywork, painting work. As a result: I was informed that the car was ready, upon arrival for inspection it turned out that - the suspension was not fully restored - it was impossible to drive safely (it was necessary to replace the stretcher, the wheel was not in place), comments on bodywork - the front door was not installed horizontally with the rear door, painting work - the wing was not qualitatively varnished. To these remarks, I receive a response from the Queen - Headmistress - pay for the work done, we are not going to do anything else. Quote from the correspondence:
- The director forbade further conversations with you
- we are not a market
- we have completed our part of the work
- we're begging now.
This is the reaction of the SRT to the comments.
PS: If you are on such a repair and attitude to the customer, you will always find a service station on Borisenko!
Probably the best service station in the city!
After an unpleasant accident, they explained everything, and helped with the insurance and the appraiser).
The machine was restored in 10 days. The painting is excellent. There are also bonuses in the form of chocolates with a pleasant surprise!
Thank you for your promptness), professionalism and understanding)
Oksana and Oksana are great smart guys)
Participated in the free headlight polishing raffle, won!!! This service was performed efficiently, quickly, and professionally.I recommend a hundred on Borisenko!!!!!
Good afternoon. The sliding door was painted on a Volkswagen Crafter. The work was done on time and efficiently, and most importantly at an affordable price (not that the garage workers are breaking the price, and there is no guarantee). In general, thanks!! ))) I was satisfied.
I painted the machine, it's generally fine, in places the shagreen is visible if you look closely. A year later, traces of corrosion appeared on the 2 elements again.
I applied to this service station for minor repairs, roof painting and headlight polishing. The staff are polite, professionals in their field, everything was done quickly and efficiently. We were very pleased with the bonus in the form of free dry cleaning of the salon. The prices are affordable, there are always promotions and discounts. Only pleasant impressions remained. I will recommend your service station to all my friends and acquaintances.