I was the other day, I signed up with my wife for 17 o'clock. We arrived in 10 minutes. The receptionist was in the clouds, just chilling. The question of waiting time on her part was ignored.
The master came and called me. During the haircut, the administrator came and quarreled with the master that she, they say, took the wrong client. And how do you know which client to take if the administrator herself does not tell either the client or the master when recording on the phone? The haircut ended, I stood at the reception for 5 minutes, the receptionist, ignoring me, calmly communicated with the employee, to my question about how long to wait, she asked with a grin if I was paying for the girl I came with. And the fact that I was standing at the reception - no reaction at all.
And almost always the terminal "does not work", they offer to pay in cash, but when you say that you are going to withdraw to an ATM now, the terminal abruptly started working. Thank you, I will not go anymore.
P.S. I am very happy with the masters, they are friendly, they listen, they cut very well, because of them I went.
I've been here several times. There are no questions for the masters. But the terminal always does not work at the administrator, when I was with the client, she offered to pay in cash or by ERIP with a commission. After the last visit, I decided not to use the services of this barbershop, as I was booked for 17 o'clock, came 10 minutes before the appointment, the administrator clarified the time of my appointment and left me waiting in the dark. I asked how long to wait, but they ignored me, as a result, I got to the master at 17:22 without explanation or apology.
The very fact that it is just so difficult to come and get a haircut suggests that the skill of hairdressers is at a fairly high level. I rarely get a haircut in other places. I just call, arrange a time, come. 40 minutes and 5-8 years old, I'm definitely younger in appearance)).