A company that does not consider customers and behaves rudely, not wanting to solve the problem created because of its carelessness.
On January 22, a miscalculation was made for the manufacture of two mirrors.
An advance payment was made on January 23.
On January 29, we decided to clarify when the installation is planned, because no one contacted us, and the deadline named in the proposal has already expired. But we were told that another measurement was needed. Allegedly installed after measuring, the skirting board may play some role (the fact that it has a fixed height, which we are ready to name, did not help the case). The measurer will contact you. Well, that's it, again no one got in touch.
On February 5, we once again contacted the company OURSELVES, it turned out that no one had seen the prepayment, no one planned to take measurements, and in general "we can either refund the money or wait until Thursday." The payment was eventually found, but you see, somehow it was not paid correctly. To which a letter was written that neither the refund nor the start of work on Thursday were satisfied. Arranges to start work as soon as possible. And please resolve this "misunderstanding" in the form of ignoring your responsibilities. By this point, almost 2 weeks had already passed instead of the promised 2 days. It is not clear why it is necessary to pull, call and demand something?
On February 6, the answer came in the stele "you did everything wrong, we did not lose anything and in general we are fine without you", the answer to the question or will solve the problem was "send a card for a refund"
As a result, 2 weeks into the pipe, the work plan is violated and there is a complete lack of desire to correct their mistakes. I also think we can safely consider the company to be scammers, since they used my money for 2 weeks and even the question did not arise, maybe it should be returned.
Do not contact this company, they are fine without you.