Otlel, definitely not 5*! Maximum 3* rooms are tired, breakfasts are scarce
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Джамиля Николаева
Level 8 Local Expert
February 15
The location is good, everything you need is nearby! The food is delicious, the service is excellent, the Russian-speaking staff! The pool is not big, clean!
The scuffs are already there. There are problems with the service. My wife had a birthday, gave flowers. There were no vases in the hotel. They refused quite severely. For 4 days the bouquet stood in our jar of nuts. Before leaving, conscience woke up, put a vase!.
We liked everything! Yes, the hotel is not new and the operator warned us about it, but in our opinion it is worthy. The service is good, the staff is polite. There is a Russian-speaking staff.
Stealing from the room!
We stayed at the hotel in October 2022. The day before departure, a package with new things from the room bought in the Dubai Mall disappeared (stolen). The entire management of the hotel tried to convince us that we came home with empty packages. That we probably didn't buy anything at all. Later, after talking with the guide, it turned out that thefts in Dubai are very common. The hotel management did not apologize and said that it was our fault that we do not remember anything, and in general the packages were completely empty. The video from the cameras is not shown (only for the police). When the loss was discovered, the administrators and cleaners became very nervous, later the administrator began to raise her voice instead of apologies.
Disgusting staff!
Were at this hotel in February
The hotel positions itself at 5 stars, but a maximum of 4 Breakfasts are monotonous, cleaned every day well. There is something to compare it with, it does not pull on the top five. Convenient location.
A great hotel for your money. The breakfasts and dinners were amazing. To the sea 10 minutes walking distance. To the shopping center 15 minutes along the embankment
Some advantages
There are no disadvantages
Everything is cool
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Н
Наталья
Level 14 Local Expert
January 18, 2022
The hotel is nice, everything is clean, cleaning every day, there is a Russian-speaking staff, the view is beautiful (take a room with a view of the lagoon, it is more expensive, but worth it). Of the minuses: a meager breakfast (who has been to Turkey - you will be disappointed, but in principle everything is basic), a spa in no way at all ("meter by meter", a mini sauna, two sun beds and a Jacuzzi with a view of the wall, separate spas (male and female), massage is expensive (from 7 tr./ hour). If you want to wash things, it's also expensive. Food and buffet for extra.payment - everything is expensive. To the metro 5 minutes on foot, to the sea maybe 7. Convenient location.
The hotel has parking, if you are by car, we took it at the airport.
Good breakfasts and dinners. There is a swimming pool.
The rooms are cleaned every day, the staff is polite.
Nearby there is a subway, shops, pharmacy.
JBR Beach is a 10 -15 minute walk away. Beach towels are available at the hotel.
Rested in April 2021. I liked everything. Clean, delicious, convenient location. To the sea and the canal embankment in 5 minutes is a very nice price. There are Russian-speaking staff.
A wonderful hotel . Nice rooms , very modern . Very polite and friendly staff. I am always ready to help you with any question . Delicious food and a great club on the top floor
I've been to the hotel 5 times, it's great for a city hotel. Delicious breakfasts and dinners, Russian-speaking staff, cozy rooms. It is better to settle with a view of the Dubai Marina.