Disgusting. I tried to issue a debit card, I was assigned to an intern, nothing initially aroused suspicion. At the crucial moment, when it was necessary to get a pin, outright rudeness began. Personal conversations on the phone, complete disregard for requests. The PIN code did not arrive. Instead of helping, the intern stated that the working day was over. Horror. Huge losses. A wasted card that cannot be used. Rudeness and arrogance. Avoid this branch if you don't want to waste money and time.
I came to the bank to exchange currency, took a voucher, then they say that the bank is closing and there is no way to turn off the terminal with a queue people are waiting for their turn, we are closing, that is, the bank does not appreciate people, not the queue, not the time of those who took the voucher, what can I say about the reputation of the bank, they say to another bank, no, to turn off the electronic queue at least for half an hour before closing time, I'm not there, and 6 people were driven away.
I was there 1 time..And I'm thrilled! They welcomed me so cordially, and did everything they needed to do quickly and efficiently, as if I were their favorite customer! I recommend it to everyone!