Long queues, especially at lunchtime. Whoever is behind the new-style currency can just stand for an hour or more in vain, they almost never exist. The course can change several times in an hour, so by the time the turn comes, the course may become completely different. Very often, the scoreboard with the courses does not work, it can only be found on the glass at the cashiers or you need to download the application. They often do not want to take the currency they bought here from other banks, they say that the requirements are different. Receipts on tablets. In neighboring Alpha or Belarus, even better. The cashiers are nice. It's worth coming only if you change a large amount, the course is really often the best, but it's still worth monitoring.
Well, what can I say. They have a slogan. The most profitable course. The only moment. Don't go there if you want to change 10 -20 dollars or the equivalent. You will lose an hour or even more for the sake of 10 kopecks. Lots of people. You can either go to the beginning of work - you'll be lucky to be in the top ten. Either by the end, but be prepared for the bank to close right in front of your nose. And yes, there is the most profitable course.