It is convenient that you do not have to get off the train, the border guards themselves bypass the wagons. You need to get off the bus at both borders
I have traveled this route only twice (there and back). There were no problems. The staff is polite, even sociable (which is generally unusual). No delays with shipments.
My homeland, although I have been living in Russia for a long time, still hurts my heart, my native pines, even the air..And people are the same family.
My impressions are the most positive. All the border guards are nice, pleasant young people - both girls and boys. Polite, considerate. Even the dogs are well-mannered. The border was "passed" on the Almaty-Novosibirsk train.
Cool border guards, we were returning to the Russian Federation on January 5-6, 2023, the period of stay was exceeded, we were taken off the train, before deportation Daniyar and the guys helped with accommodation and took to the border after the trial
The dogs are cool. You can see that you like to run around the cars
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Anonymous review
June 24, 2019
The place is windy, there are very few waiting places in the waiting room, this is a problem for the older generation and the disabled.This is especially noticeable when a large bus and a lot of people pass through customs.There is no bathroom!THE HORROR!Cavemen!!the customs service works quickly and clearly, they get 5 points, but some employees speak rudely to tourists as if we were cattle!