I came to get the money.
The specialists who work with money transfers are polite and nimble.
And it would seem at first glance a modern, convenient bank, but ... to get money, you are sent to the "extreme cashier" on a first-come, first-served basis, from 15 people to one slow cashier.
I've received money there three times, and all three times it's the same story.
Why not make another cash register for such operations.
I lost an hour of time.
Large bank,convenient location, parking.It's just beautiful inside....but...I have never been served so slowly anywhere.waiting for a currency exchange, and other operations for one and a half, two hours is too much.
The bank itself is reliable and comfortable.
There is water in the cooler for visitors.
It is a pity that the staff of the exchange office (only 2 out of 4 windows worked) are either tired or with anemia of the 2nd degree, and therefore sleeping ... I don't know for sure 🤷♀️
Wait 1.5 hours and advance by 20 numbers, that's a lot.
I will choose the Alliance for servicing, since it is located next to the location of this bank.
The worst bank in Tashkent. There are not competent managers who do not know the essence of their work. To get a visa card, you need to wait a very long time for the employee who deals with the cards to deign to come to work
An excellent bank, I am a cardholder, I really like this particular branch, the operators will always help, answer everything without problems, even if the queue works quickly,they always ask how to help,a very pleasant interior, there is a lot of space there is a children's playground if you came with children, in general I am very happy with the bank thank you
There used to be a good bank, but in recent months, the bank's app has not been working. The bacomats are very often empty. In the bank itself, their client cannot withdraw cash directly from their own card without interest. The advantages include the courtesy of the staff.
Convenient location, close to home, service standards
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Амирбек Хакимов
Level 5 Local Expert
September 18, 2024
One of the worst banks for currency exchange and payment transactions, the queue needs to be booked the day before the visit, and the service is not satisfactory
A wonderful bank. I'm being serviced there. Especially the employee of Zuhra opa. Very responsive, fulfilling, the soul of the bank, I would even say. All services are available.
1. The Humo card has been blocked. I took time off from work and came to be unblocked and find out the reason for the lock. As a result, I was waiting for this in paragraph 2. And they didn't find anything, why and why they blocked it and just unblocked it. And now I don't use the card at all, otherwise they will block it again and my money will be frozen for a while.
2. We made a queue according to the papers - great, but what kind of people come up without a queue and sit down. Why these pieces of paper, if you can be familiar with the operator and sits down without waiting in line.
I have always respected the bank, but after this incident, just by the facts, the most unloved bank for me. They also want to go for an IPO. Good luck guys, good luck.
Yes, an excellent branch, professional staff and services at the highest level.
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Ольга Шегай
Level 5 Local Expert
June 27, 2024
The service is good, but the minus is that the bank does not care about a comfortable stay, and in the very heat everyone is sitting without air conditioning in the room, it's a quiet horror
At the branch on Katartal Street, I could not receive a money transfer. Because there was no middle name when sending 🤦🏼♀️. 21st century in the yard in other countries, people get just by code, the first name and last name and ID card number matched, there was also a code and a photo receipt. They found fault with the patronymic
You wait a long time for the queue to come up, the service is satisfactory, I wanted to open a long-term savings account for the children, but the employee said that they do not have such long-term accounts. It is sad.
The loan is generally a mess, they drive it to the full or wait until the end of the working day for an answer and immediately on the same day they do not issue it, they just do not work as they should
I am disappointed, this is not the first time a problem with an ATM, it is not convenient to use, I swallowed one bill when issuing it, in the yard of the 21st century, but unfortunately there are still non-working ATMs in some places, please take the time to do this, I simply lost my time, the staff does not meet quarantine conditions, all employees No masks!!!!! ATMs do not accept a new 5,000 banknote 😅 this is ridiculous, then why do they issue new bills, I wanted to buy a drink from the vending machine, in response, the guard replied that new bills are not accepted 🤦🤦🤦🤦 what kind of clowning??????👎👎👎👎👎👎👎👎👎👎👎👎👎👎
The start of the working schedule is too late at 9:00 a.m. It is recommended to open from 8:00 a.m. It is convenient that he works without a lunch break
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Олег Хегай
Level 5 Local Expert
June 27, 2023
The service is good, but you have to wait a very long time for 1.5-2 hours, or even more, to pay for the room.services, therefore 3 stars. There are four windows, but in fact 3, sometimes 2 windows work. Make 4 windows work all the time.
The department of issuing plastic cards - Shokhrukh is a very rude and ill-mannered type who has no place in such a respectable institution as Uzpromstroybank!
Such people should be driven into the neck , so as not to spoil the reputation of the institution ! Moreover, the sooner the better for everyone!