I had a rest in it, in December 2013. The location is great. It is located right in the "tourist circuit", close to shops, restaurants, cafes. The rooms are clean and quite cozy. Great view from the balcony. The kitchen is a solid "good". The staff tries their best, but only in two languages (English and Spanish). In general, I liked it)
A great hotel for a holiday in the Canary Islands. Excellent cuisine, good service, clean rooms, attention to guests. During the three weeks of our stay, a couple of incidents happened: first, there was an overlap upon our arrival, in connection with which the administration asked us to spend one night in a suite at a nearby hotel, and after our arrival at Vulcano, the hotel provided us with free drinks in the restaurant as an apology for the "inconvenience" for the entire period of stay (three weeks full board); secondly, we somehow got stuck in the elevator for 10 minutes, after which the administration apologized with a complimentary bottle of good brut and chocolates (a trifle, but nice, you must agree).
There are many shops, the golden mile, restaurants and places for leisurely walks near the hotel. I would love to come back, I definitely recommend the hotel.