Good morning. Last night I came to the Neighbors store at 11 Boleslav Berut Street to buy ice cream. The seller said that I will not serve you, there is no change. I said it wasn't my problem. In response, she said, "what the fuck kind of people don't understand." She behaved rudely and not correctly. And she turns out to have found the change!! I asked for a complaint book and she didn't give it to me only 3 times after my request, she gave it to me! What kind of relationship with customers??! There were people behind me, too, and everyone was listening! She complains to me how hard it is for her to sit at work for 15 hours! You can check everything by video and audio recordings.
Explain to her how to introduce yourself to customers! Terrible office, I do not recommend it terribly
I was in this store today, the staff, at my first request to provide a book of suggestions and complaints, refused me, saying that they had called the police, I did not wait for the book of suggestions and complaints, as well as the police, I left having lost track of the service and a bad opinion of the staff...
I was in the store on March 11 in the afternoon...
The address of the store is 11...
Sellers are often rude, I ask you to take action...
One of the employees called herself the store director, but for some reason refused to talk to me...
I see the complaint before me, so I'm not the first one your employees are rude to...
If you don't take action, I'll complain further, but I don't think it's necessary for you, just have a conversation with the sellers thank you...
The store is small, but there are the most necessary items in the assortment, including vegetables and fruits. There is 1 self-service ticket office. The cashiers are polite. I was with a child in my arms, and they helped me pack my purchases.