Sosedi
112 reviews
January 2
A good-quality store with a large assortment of products. The staff is polite, helpful, and will always help you choose a product and advise you to try out a new product. I'm happy with everything. This review was made a year ago.
However, on January 2, 2024, neither fiber nor bran was on sale. Baked goods affected by a week-old mold were also placed on the counter. She came home and bit me, barely spitting. What kind of outrage is this?
The store was great at first. But now it is ownerless, not controlled by anyone.
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1
December 13, 2024
+
Courteous staff
Good quality of service
A large selection of different products
Quick response to questions that arise
Always fresh fruits and vegetables
Delicious and fresh ready-made food
-
long queues
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March 2
Oh, I want to tell you so much. In short, we are not happy with such neighbors.
And now it's expanded:
- assortment: it happens that there is nothing in the store. No bread, no meat. And this is in the truest sense of the word. Just empty shelves/counters.I'll attach a photo.
- delay: Well, how overdue. The deadlines are normal, but in fact the products are damaged. (From the last one:I bought milk. The timing is normal, but sour. And I bought 2 bottles. The Zdravushka brand. 100% violated storage conditions). There are also black bananas, rotten apples, and sluggish greens. And this is in a house with a much higher-than-average square footage price. Where is the logic?!
- queues: if you go during rush hour, it is better to order delivery, go to another store, or even go to a normal shopping center (this +/- will be the same in time). I'll attach a photo too.
If I remember something, I'll add it.
One star is a lot for such a store.
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February 7, 2024
A fresh store. Everything is neat, a large assortment of goods. It has its own delicious pastries. A good selection of meat and meat products. There is a coffee machine in the center of the hall (coffee for three, true, but you can drink it. Cheap). There are a couple of self-service ticket offices, which is good. But the cash registers themselves are not intuitively clear and periodically buggy - this is a minus. And in general, due to the small number of ticket offices, there are often long queues. But I recommend the store. First of all, because of the assortment and pleasant visual design
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1
November 6, 2024
The guide!!! Take measures to train the staff already. The same situation is happening to me for the second time in your store. Today, Inna Lasitsa, was rude to my request to weigh the chicken fillet for me. Working with blue gloves, she touched everything. It made me uneasy to see her touching a dirty rag, which raised doubts about the cleanliness and hygiene of the products she sold. When I asked her to use a meat pack, she refused. She argued that she had a book!!!! and the meat is served heat-treated!!! And if I don't like it, I don't have to take it. I still insisted on the package, but they threw it all at me, yelled at me and made a complete fool of me!!! Although the gloves are transparent, disposable, like cellophane hanging in front of your nose, take it, use it and throw it away!!!
I have been working in the service sector for 12 years, working with clients. I can't even imagine that I could afford to communicate with customers like that. For some reason, there is no such thing in the crown, in the green. But what happened today.....It just makes me angry already. Angry, not friendly, bickering, this is how you can characterize the staff of this store.
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3
January 21
Ready-made food, semi-finished meat products (of their own production susedski maentak, progrill, nravizza) are simply nothing, tasteless, often spoiled.
The rest of the assortment is a regular store, there are no loaves or loaves in the evening. Milk is delivered if you are lucky, there is a brand for one day, and then wait a month.
No questions asked, but clearly not enough. There are queues more often than not.
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February 28
it's really bad, we bought a chicken for baking in a bag, according to the recipe, 15-20 minutes before the end, you need to poke the bag to get a crispy crust, so I poked it and the smell of rotten chicken went into the apartment, almost threw up.
There was also a case when we took a fresh hot ciabatta from the shelf, we looked at it and it had a mold, green, just like cheese, we told it to the girl who was laying out the goods, she said "yeah, I'll pass it on." The shops and neighbors have become disgusting. I am sure that nothing will change, even if you write 1000 bad reviews.
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1
February 27
It's a disgusting store. There's an overflowing trash can outside the entrance, and trash is flying everywhere. There is chaos inside: receipts are scattered, the staff looks tired and uninterested. The layout of the goods is completely without logic – baby food next to fish, toilet paper next to pickles, pasta among sweets. The shelves are littered with cheap Chinese goods, as if from the 90s. The atmosphere is depressing. One of the worst shops I've seen in Minsk
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1
May 14, 2024
Two impressions of the store.
Of the advantages: This is the best Neighbors store out of the 4 available in the area. A large store, a good assortment, delicious pastries. I've never come across a delay (not that I haven't searched, but I always check when I buy groceries).
Of the cons: often disgusting service at the ticket offices. All cashiers are polite and pleasant, with the exception of 2 cashiers, who just need to be kicked out of there. They should not work in the service sector.
Every time you pay in cash and you don't have any change, they click, freak out and act like we're married. AND IT HAPPENS EVERY TIME. Once, the cashier almost threw the change on the money tray, because I didn't have any change. And as a result, 5 kopecks were not enough. And it's not about 5 kopecks, but the fact that I didn't even warn you about it.
In general. The store is good, but apparently due to a lack of staff, as is happening everywhere now - some employees just get impudent and behave like cattle. It spoils the whole impression.
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1
1
January 9
It's a terrible store. If someone likes the local assortment, it means that the person went down for cigarettes/ ointment/ eggs, no more.
There are huge queues, and there is always one cash register out of five.
In order to solve the problems at the self-service checkout, this one poor cashier needs to stop his turn, get up and go to the self-service checkout.
As a result, it takes an awfully long time.
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September 6, 2024
This store is not even worthy of 1 star!!! It's the worst I've ever seen! And especially the staff! They are constantly rude, rude, reproachful, there are queues of up to 15 people at the ticket offices. Only 1 cash register is always open. Cashiers either smoke on the street, or on their phones, or communicate with each other in the hall. But the cherry on the cake is the department with vegetables and fruits!!! There's a constant stench, dirt, midges just swarm, it's impossible to approach. The price tags often do not match. When you say this to the cashier, they cluck, they are rude.. It feels like I've come to their house. A very unpleasant aftertaste after the staff! Pay attention to their faces!!! We will collect a petition from 19 houses and write a statement to have them closed!!!
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6
1
February 27
The store is super! But the cashier Ruslan, it's terrible, he's been working for such a long time, the queue has gathered for the whole store in 5 minutes, he's yelling at the whole store, he's not qualified enough for such a job, one star!!!
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May 13, 2024
Great store
The biggest Neighbors on Grushevka
The neighbors have taken over the shopping mall area there are many shops here
There is its own baking, meat department and much more
There is a coffee machine and you can have a snack
There is a Yandex food pick-up point inside the store
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1
1
September 9, 2024
The store at home, which does not reach, unfortunately, you constantly face the problem of certified, not fresh and spoiled meat, plus vegetables and fruits are not always pleasing with their freshness, bread, loaf in the evening it is difficult to find fresh...and the rest...the store is near the house...of course, I would like to receive high-quality goods for my money....aah and an even bigger problem from 17 to 20 there are frantic queues.
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2
1
March 1
A wonderful atmospheric place, with a huge assortment relative to other stores in this chain.
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December 5, 2024
You can often see some quarrels and scandals at the checkout, but in general the store is good, fruits and vegetables are fresh, the choice is not bad
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1
November 30, 2023
One of the adequate stores of the "neighbors" chain.Which in my understanding is better than the one located in the Outlet shopping center.
It's clean here, the choice of products is normal, the service at the cash desks and counters is good.I hope this will continue...Alas, there is no more left.Now the store in many points is the complete opposite of what I wrote earlier
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1
February 14, 2024
I liked the store, as well as other large stores of this company.I don't visit it very often, but there is always an excellent selection of meat and poultry.The pastries are wonderful.I try to visit this store whenever possible.
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January 10
The range is not the best, often with expired shelf life. For example, today 10.01 all bottled milk is from last year. Meat sellers have been constantly snotting and blowing their noses into a handkerchief lately.
Well, there is a separate category of employees at the cash registers. Not all of them, but they are so slow, so indifferently tuned that you want to swear. Today, a certain Ruslan from the mobile group showed with his whole appearance that he didn't give a damn about customers, about work, about everything...
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September 3, 2023
The store looks much bigger from the outside than from the inside. The range is very modest. Sometimes you can't find such basic things as a baguette or cream in a tetra-pack. In general, there is a complete disaster in the area with shops. There are many of them, but they are all very small, respectively, and the assortment is so-so everywhere. It seems that the management of the Neighbors network, knowing this situation, decided to staff the store at a minimum instead of giving the residents of the area a decent choice. In addition, the store does not have thermal curtains at the entrance, which is why cashiers complain about the cold. It feels like the management of the network treats this object carelessly.
Added 03.09.23:
Over time, the store has only gotten worse. Constant stink, midges, broken refrigerators, clutter at the self-service checkout, an ever-overflowing trash can and a broken porch on the street
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5
March 27
A beauty coffee machine? 3 times on different days, I went to make coffee, and it always doesn't work.
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July 22, 2023
There is a fairly large store near the house. However, there are 4 stores in the area of this chain, which practically makes it impossible to choose. Again, the prices in this network are higher, but there is no alternative.
There are a lot of products, there is a choice. But I am very confused by the following: baking blanks are publicly available on special shelves.
There may also be foreign objects on these shelves.
They should not be in the public domain, in plain sight. But the area with stoves is small, so it exposes it beyond its limits.
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3
February 1
It's a big enough store.among the disadvantages, there are few cash registers and a very inconvenient store layout.
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March 9, 2024
Very conveniently located Neighbors. The assortment is good for such an area.
But there are often long queues, especially in the evening. We need more cash registers, but there is nowhere to place them.
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1
1
December 7, 2023
It's not a bad store, we often come here. It works longer, there are more products. There is a slight variation in the products. There were long queues, but I didn't stand there for more than 10 minutes. There are electronic racks. The store is not far from the metro.
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1
1
March 31
The store is super, close and convenient, there is everything you need
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April 7, 2024
It seems that employees are given a sour face when they are employed, and when they are trained, they include dislike and disdain for people in the program. Waiting for help at the self-service checkout is longer than at the Polish border. Constant problems with the display of goods. Squabbles between the staff in the trading floor. The neighbors we didn't deserve
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2
1
September 19, 2023
Disgusting store! The walls, windows, doors are always flooded after the next rain, it's dirty around, the refrigerator for vegetables is leaking, and an unpleasant-looking rag is lying under it, the door handles are dirty, greasy, sticky, stuffy. There was an incident when an employee of the meat department, putting products in a bag, blew into this bag to open it! Of course, I refused to buy, because the saliva and germs of this employee got into the package along with the meat, it's just egregious! The staff at the cash desks and departments are also extremely unattractive, rude, slow to work, and have personal conversations with colleagues. I don't want to go into this store at all, leaving only unpleasant emotions and a bad mood! It's a pity that you can't put 0 stars... this place didn't even deserve 1 star.
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7
1
June 2, 2024
I didn't like the staff service - the cashier reacted with a dissatisfied look to the request for packing bags, and in general, the sellers serve as if they were doing a favor, I haven't seen such dull shops in Minsk for a long time
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July 27, 2023
The store is small in size. But the assortment is not bad. Enough for daily purchases. It is located in a very necessary place. There are self-service ticket offices. I recommend
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October 10, 2023
I called the cashier at the self-service checkout for help (the product was not found). 2 cash desks were without customers, those girls were free.
I waited until they giggled and finished, and only then deigned to come up to me. To the question "why did you call me?", she explained the situation. As it turned out, the second barcode was behind the product, then I was pointedly poked at the barcode. I have worked with people myself and I understand that it is the end of the day, but it would be great for the management to work with their team, because this situation is not the first. And so the store is great)
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5
1
February 28, 2023
A small store of the Neighbors grocery hypermarket chain. The service is terrible. There are often queues, while only one of all the cash registers can work and at the same time both self-service terminals do not work - as if the administrator does not care about this. Having visited this store once again, I just found the above-mentioned situation, which I captured in photographs. I stood in line at the only working cash register, no one fixed the terminals. I had a fight - the administrator came out, rebooted the terminals with a dissatisfied look. And when I asked the question: why does no one care about faulty terminals and a queue of 15 people, the administrator said: don't touch me - actually, I have a day off. Also, UV lamps, disinfecting products, hang in every department, directing the light of the ultraviolet spectrum into the eyes. It disinfects the products, but spoils the eyes. It is extremely uncomfortable to look at the counters
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2
January 6
That the store, that the products are not very. It's better to look for another store.
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May 3, 2024
Shop class everything is fresh and delicious. I advise everyone to go there. I am very happy with the store. 👍👍👍👍👍👍👍👍👍👍
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February 18, 2024
The staff is polite, the product selection is diverse, the quality is at the highest level, the store is always clean and tidy!
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1
1
July 7, 2023
Check with this store
Are there any regulatory authorities?
They deceive people
Two prices for one product are set
Specifically, the drink is pistachio Top
1.66 without discount on a white background price
And next to the price on a yellow background is 1.99 and it is written below that with a purchase it is 1.49
As a result, the receipt contains 1.99
Although I used the card
In total, 2 bottles of yogurt were bought, where the payment was 4 rubles, instead of 3
And so half of the store
They punch as they want and earn money from people
I didn't get a book of complaints and suggestions
The administrator did not come
And I left
But honestly, the impression of the store is so-so
We must always be attentive!!!!!
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May 10, 2024
They have a brand of "Like" their own cooking. I really like it, especially porridge with mushrooms. This store is open until 24.00. (+ one hour to the schedule)
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October 28, 2024
The shop is good, I recommend visiting it.
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July 12, 2023
A good store, a large assortment, reasonable prices. Everything is clean and tidy. The staff is nimble and responsive. I've been there a few times, I liked everything.
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July 10, 2024
It's a disgusting store. The minimum selection of products.
The service is worse than ever: there are always queues at the self-service checkout, if you need help, you can stand for a long time.
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1
November 1, 2023
Among the advantages: the assortment, friendly sellers in the departments, there is fresh bread!
Of the minuses: tormented by queues of cashiers, it is impossible to stuffy in summer! self-service cash desks are a trap, because only a cashier tortured by queues can help with the problem.
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August 17, 2024
We're standing in line right now. Ekaterina, the cashier, is rude to customers. Self-service cash desks are turned off. He does not respond to the request to call the administrator.
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2
August 11, 2023
A large selection of products, especially fruits, always fresh cooking, there are problems with parking - it is not always possible to find a place
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1
July 23, 2023
Cashiers try to cheat every now and then, they bought a sausage weighing 220 grams, but weighed it as 610 and this happened repeatedly, check the receipts without leaving the cash register. Although, when the grocery basket is large and for a large amount, it is difficult to notice it in time. I will write a statement to the consumer protection society and, just in case, in March, let them check this terrible store.
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7
1
May 16, 2024
A store of this size was necessary. A good assortment, but the prices for some items are higher.
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1
November 20, 2023
Poorly built at the pick-up point. When you arrive, the product is never ready, you need to look for the seller in the store. If you call the number offered on the page, then your call will probably be reset. Well, do not expect warm service in the end.
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2
April 12, 2024
There are always queues at the ticket offices.
At the same time, you can get stuck at the self-service checkout if you buy alcohol, since the store employee is often not around.
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August 21, 2024
Buns without labels are sad. It is also sad that such a product is, in principle, on the shelves of the store.
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1
July 17, 2024
The price tags for some products do not match, according to the price tag 6 p, and at the checkout 8 p, or there is no price tag for the product at all
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1
September 3, 2023
This is a terrible store, everything is dirty from the very entrance, the trash cans in front of the entrance are littered, garbage is around the porch, it's even worse inside: it's stuffy, refrigerators are flowing, midges are flying in a swarm in the vegetable store at the entrance. There were spoiled products. There are few staff. It's a rush to buy in this store.
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3