I suggest that Hotel. Comfortable room equipped with a kitchen, an oven, a microwave, a washing machine and a dishwasher, dinner table, 2 smart TVs. The staff is polite and friendly. The breakfast is delicious and varied.
A good hotel, fairly new and clean. The rooms have their own kitchen areas. I liked the security feature that the card from the room in the elevator automatically selects the desired floor. By the way, due to the fact that for some reason my reservation was missed, apparently due to the fact that there were a lot of people from the company booking at once, I was upgraded to a room class, and allocated a room with a full-fledged three-room apartment, with a kitchen, a separate living room, 2 bedrooms and 2 showers in one of which there was washing machine.
Breakfast is a buffet, the choice is not bad and the food is not strictly up to 10 as it is announced upon arrival, but they can feed you later))) During the eviction, the act of completed work was prepared without delay.
Excellent hotel in Atyrau. The rooms are designed like apartments, there is a kitchen with all cutlery, a washing machine, a large refrigerator. The bedroom has a separate room. Each room has air conditioning. There is a gym, a large spa with 3 types of baths and a 15-meter long swimming pool with a relaxation area.
The apartment is spacious, kitchen, dishes, washing machine. Everything is there, but the details are not well thought out. So forks and spoons are hidden in the lower pencil case of the kitchen stove, washing powder can be at least put, dishes two glasses, one cup. But the prices are outside Moscow or Beijing
I didn't live in a hotel. But those who live praise their apartments. The staff is polite. I was at the hotel restaurant. I really liked it. Both prices and service. There is a fitness room, a children's playground, and you can practice yoga on the artificial turf in front of the hotel.
A great hotel with friendly and helpful staff.
The rooms are spacious, comfortable and homely.
The breakfasts are good, there is a large selection.
I recommend it!
At the moment, one of the best hotels in Atyrau.
But there is no natural air. That is, the windows do not open. Although it's cool outside, the rooms are hot
The rooms are on the same level, everything is consistent. There is everything you need and a sufficient amount. The staff is friendly, smiling and sociable. We recommend it for visiting and relaxing.
Nice hotel, I like to stay here. Convenient location, Parking, breakfast. Shops and everything you need are within walking distance. Any form of payment.
A wonderful hotel. We took the presidential suite for three. We have recovered remarkably after a long journey. I also liked the sauna complex with a swimming pool. In general, the hotel gets the highest rating!!
Good evening!
Great hotel.
Excellent breakfasts, courteous staff, comfortable bed, good location.
The rooms have everything you need. Thanks for the rest.
It is not known what justified the poor service! I rented the devices for 120t per day! The punch was working during the day, it was turned off only after the 3rd call to the reception! There are no exchangers, they say go change them. The entrance was at night, so there was a problem. At the check-out, they hinted that their towels were missing! I'm terrified of this place!
I really liked the spa area 👍🏻
A normal-sized pool, there is a small one for kids, and most importantly - there is warm air and a floor, it's nice to be there.
There is a hammam, a sauna.
Everything is fine, we were pleased)
The hotel is new, the staff is responsive and pleasant, the rooms are large, the only minus is breakfast, in hotels of this level breakfast is more varied
Very nice rooms. There is everything you need, very clean, friendly staff. Excellent household appliances, in particular a washing machine with a drying function - washed and immediately put on.
Not a bad hotel, but with its own shoals, which can be attributed to the inexperience of the staff. I lived for two nights, only on the third day they came to clean up, but there was no need. All with a pretension to chic, but with an Asian inattention to detail. The towel rack was hanging out in the bathroom, there is no shoe horn. There are no hangers in the hallway, there is nothing to hang a jacket on, they are all in the bedroom, in the closet. There are dishes, but no can opener. And another moment - I couldn't sleep for a long time, there are already 4 pillows, but all are thin and uncomfortable. I was pleased with the spa center, the massage is cool, the pool is too small, but it will do.
A great restaurant. I ate Tom Yam soup - delicious. Salads are large portions. In general, the atmosphere is pleasant, the service is good. The steak was really not asked what kind of roast and brought well well done. I think the steak failed
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3
Антон
Level 9 Local Expert
October 31, 2022
What I liked: good price for long-term rentals, polite and courteous staff, interior design, appliances and dishes in the room, free Parking.
What can be improved: protocols in case of an accident in the parking lot (they drove into my car in the parking lot, no one even contacted me), drains in the bathrooms (we lived in two rooms, called plumbers 5 times, did not make drains, we had to wash our hair in the sink), do not charge guests money because of small things (we lived for more than a month, two hangers broke under the weight of the jacket, they said they had to be paid at the check-out).
I must say, the service is on the deuce.
I arrived tired at night, I was settled in my opinion for a very long time, an intern administrator worked at night! In the afternoon, in the next room or somewhere, they actively worked with a punch after 2-4 calls to the reception stopped! The attitude is as if they are paying me money, and not I am paying them 120,000 tenge per day! Money is not changed at the hotel, so if you arrive at 12 o'clock at night, go look for an exchanger! I've been to many hotels, but this one was frankly disappointing!
The service is amazing in Kazakhstan
Other hotels don't have it at all! Get a working iron or a shoe spoon!!! Everything is there, there is not even a reason to find fault