We have recently started working with the Softservice. We were more than satisfied with the result! From the very beginning, the team showed a high level of professionalism and extensive knowledge in the field of 1C 8. Our needs were heard and taken into account :)
I would especially like to mention the individual approach and attention to detail. Each stage of the project was transparently discussed and agreed upon, which ensured a smooth and successful implementation. The staff of the softservice is always in touch and ready to help with any questions :) Thanks guys! We recommend it!)))
A very dishonest attitude towards customers. The client loses his time, finds errors in the configuration, and they issue an invoice and write that they have analyzed the client's database. We have already had this situation repeated twice in 3 years. It turns out that their clients earn extra money as testers and for this they also pay the Softservice company themselves. I had to work with different companies, but such a mess is only in Softservice LLC.
Terrible attitude towards customers! Before the conclusion of the contract, they promise "mountains of gold". Then there is only pulling money. It is very difficult to get in touch. You have installed a connector, you write, you wait a very long time for an answer. We agree to call for work at a certain time. If you wait, postpone another job, you may not wait. At the same time, the money for the consultation has already been paid.
You pay for an hour of consultations, they communicate with you for 5 minutes, and the money for the remaining time is simply "closed" if you did not have time to choose everything in time. They take money for services not rendered.
Перешли в эту компанию 1С8 и через месяц пожалели, Обучение 6 часов программе не было. Только деньги за все берут и не маленькие. Специалисты очень слабые, задаешь вопрос сразу ничего ответить не могут, ищут, а потом за это еще и деньги берут. Разговаривать не с кем.
Покупал курсы программирования, обучение якобы дистанционное, но по факту, вам дают 4 книги за 600р и учитесь сами как хотите. Только спустя почти полгода(а курсы рассчитаны на 3 месяца), они признали, что они не учат, потом ещё месяц возвращали деньги, постоянно кормят "завтраками". Не советую в плане обучения
1С для лесного хозяйства - это они конечно круто придумали, всем рекомендую!
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Anonymous review
September 8, 2017
много лет работаем с СофтСервис - очень довольны: всегда готовы помочь и подсказать, консультанты владеют бухучетом на отлично! а программа - в ней есть все самое необходимое
Одни плюсы в работе: и 1С-ка хорошая, и консультации, и абонентское обслуживание – всегда вовремя. Да, бывает сложно дозвониться, но это решаемый вопрос.