Soff.by
25 reviews
March 7
We would like to express our deep gratitude to the soff store in Minsk.
We made a chic sofa, with a modern design and excellent quality!
The sofa has been in operation for a year and there are no complaints!
Red wine was spilled on the sofa, and they were able to clean it with a wet cloth.
We would like to thank this organization for its excellent quality at all stages of production!
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November 15, 2024
I liked the sofa model. There were conflicting reviews on the Internet, but I decided to take a chance. The sofa was custom-made, angular, on the long side of 3 meters. Due to delays in repairs, I postponed delivery several times, then the geometry of the room was a little overplayed and on the one hand it was necessary to reduce the sofa by 2 cm. Total: the sofa is in place, the company has shown high-tech service and customer orientation. Believe me, I was not an ordinary customer, but they passed this way with honor. Initially, they said one price for delivery, but then it turned out that if they did not get into the elevator, and three meters did not get into the elevator, then the surcharge and the total amount were three times more, I said that we had not agreed so and that we should decide with the management. So, they decided not to send me, but said OK, you will only pay the agreed amount. I'm not a fan of scribbling reviews, but such diligence and real service have punished me, so I'm happy to share my thoughts. Of course, I do not know what will happen to the sofa in a year or two, but what I see today makes me very happy and gives me pleasure. My personal recommendation. Well done
See original · Русский
March 6
The sofa of the Soff by company exceeded all expectations. Firstly, they were made at my request ahead of schedule by March 8))). Secondly, the quality is impeccable: it is comfortable to sit, easy to lay out. Thirdly, they were carefully delivered, lifted to the floor, and quickly folded. Nothing to find fault with))) I ordered a complete carpet from them. Happy!!! Thanks to everyone who worked hard!!!
See original · Русский
January 26
Our family is thrilled with the new sofa! Very comfortable, soft, but supports the back. The children like to play on it, and we enjoy relaxing. The fabric is pleasant and easy to clean, and the look was perfect for our living room. The delivery was fast, no problem. Now it's our favorite family vacation spot!
See original · Русский
January 26
We went through all the shops from the hold to Matusevich, we didn't like anything either in price or quality. We arrived 15 minutes before closing time and at the entrance to the soff store.there was a sofa nearby that immediately caught my eye) thanks to Daria for her help, I prepared a contract on my day off) on Sunday I came and signed a ready-made contract with installments from the store for three months!!!
According to execution, the guys do not make furniture out of garbage! The frame is made of birch shield, fittings are minimal, which facilitates assembly and operation - they were assembled at home in 5 minutes)
In general, now I will recommend this store to everyone!
See original · Русский
1
October 30, 2024
Starting with Tatiana's consultation, before delivery and prompt support on all issues, everything is perfect, carefully and with care for us, the buyer! Thanks!! All is well! I definitely recommend this store
See original · Русский
March 17
Thank you very much to the team of professionals who gave style and comfort to our home!
We ordered a sofa and a bed, they were made on time, and delivered faster than expected.The men who delivered and assembled the furniture are a separate positive review!
The quality is at the highest level, I recommend this company.
See original · Русский
March 21
Our favorite living room is perfectly complemented by a sofa made by Soff. Nice fabric, concise design) at the base is an array plus a block of independent springs. We recommend it from the bottom of our hearts)
See original · Русский
November 16, 2024
I ordered a sofa from the Soff company.by individual sizes in the salon on Dzerzhinsky,3. A huge selection of fabrics and sofa models, acceptable payment terms, good service. The sofa was made on time, quickly delivered and assembled. I'm happy, I ordered another bed.
See original · Русский
November 30, 2024
We ordered two sofas, communicated with Elizabeth, was always in touch with us, helped with the choice, delivered sofas on time,excellent quality and a pleasant price.Everything is very fast and not stressful)
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February 28
We ordered a sofa from an online store. Less than three months later, a gap formed between the pillows. I tried to contact the manager. It was only after I wrote on the website that I had been ignored for 2 weeks that I was contacted. The sofa was taken away for renovation. We agreed that there was a defect, and we fixed it. Upon returning, the gap situation was repeated 2 weeks later. We are very disappointed with the purchase and that we chose this company among others with the same sofa model in the assortment. I don't recommend it.
See original · Русский
January 2
Nice prices, stylish models, you can provide a picture and make a photo.
We ordered a sofa, asked for it before the new year, it was very nice that we went to the meeting and brought it earlier. I really liked the sofa.
See original · Русский
October 30, 2024
Good evening.Judging by the reviews, we were either lucky. Or the company has worked on the bugs. Our sofa meets all our expectations.The order was given 10 days earlier. The guys put everything together quickly. They cleaned up after themselves. We were satisfied. Thank you.
See original · Русский
March 13
If there is a choice of another store, it is better to avoid this one. Boorish consultants who ignore all kinds of questions in the messenger, and when they call, they answer that they don't have time to report on orders yet. Delivery dates are violated. Even before signing the contract, they promise that they will do everything sooner.
See original · Русский
January 10
We ordered a sofa for a child, we were very satisfied with the quality, all seams are smooth, the price corresponds to the quality. The sofa was made within the agreed time frame.
See original · Русский
December 27, 2024
I bought a sofa here. I was very pleased with the ease of assembly and quality. We helped you choose the color and model.
See original · Русский
November 22, 2024
Targeted advertising in soff's inst works perfectly, the profile is good, they add exceptional positive reviews there, of course. Plus the purchase of advertising from bloggers. But what is the point of rowing orders if they are not fulfilled on time?
The sofa has been waiting for almost 4 months. To ignore calls and messages, I had to re-clarify the information on the order of my husband. They arrived the day before the housewarming, when we were already desperate and ready to cancel the order. As a result, a sofa and pillows with different seams were brought, the pillows were redone for another 3 weeks (which the courier threw on the ground before the entrance, heavy to see, but thank you for not falling into a puddle)
I leave a plus for the consultant and the smm-targetologist
It's hard to talk about the sofa yet, Otto's model looks good, let's see how it will serve
The matting fabric originally had puffs in some places, pillows with removable covers, but keep in mind that inside the covers is not a pillow, but a sintepon in a package similar to a spunbond
See original · Русский
1
December 22, 2024
It's a great store, it's not the first time we've ordered. Excellent quality sofas. The sofa was made and delivered on time.
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April 24, 2024
We ordered a sofa with my husband on April 2, when ordering, they served us nicely, saying that the delivery time was 30-35 days, without specifying that it was WORKING. Based on this, we expected a sofa by the beginning of May, calling today to clarify the delivery time, we came across a very "polite and
customer-oriented employee" who talked dismissively and laughed into the phone. To the question of why they had not been prejudiced earlier, a clear answer was given, I quote,
- I should have seen what you were signing, it wasn't me who worked with you, but another employee, I can't be responsible for his actions.
The whole speech was accompanied by chuckles and a dismissive tone, saying it was their own fault. It was important for us that the sofa was delivered by the beginning of May, as the move is planned. We were also not warned about the presence of an accelerated manufacturing process when buying, knowing about such a function, we would certainly use it. When talking on the phone with me and my husband, Proda behaved rudely. There was a feeling that customers were not appreciated in this company. The quality of service is at zero, it is a pity that for such money such a low service. Of course, we will wait for the sofa, but we will not order or recommend your salon anymore.
Thanks!
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7
February 11
A very beautiful model, the sofa fits perfectly into our interior!
I'm glad you chose her.
See original · Русский
May 5, 2024
A great store with excellent service. Special thanks to the manager Tatiana, who advises and helps you choose the right option for you.
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1
October 25, 2024
The sofa moved away after 1.5 years of daily sleeping on it, although when buying it, the consultant claimed that it was suitable for daily sleep. The impressions are terrible, I will never contact this store again. Recently we went to choose a new sofa in another center and we were told that such breakdowns indicate poor-quality manufacture of the sofa..
See original · Русский
January 26
We ordered a sofa and were very satisfied. Easy to use
See original · Русский
February 25
We ordered a sofa and a bed, and we were very satisfied with the result!
See original · Русский
June 12, 2024
Initially, no one gave any information about the manufacture of the sofa , but it was delivered on time according to the contract.
I 'm quite happy with the sofa .
See original · Русский