I handed over a carpet with a long pile, asked to make a delivery. When it was time to pick up the carpet, a representative of the dry cleaner called me and said that I would bring you the carpet, and you with the documents go out to the entrance and pick up the carpet yourself! Firstly, when the order was accepted, I was notified that the delivery was to the apartment. Secondly, they did not leave me any copy of the service agreement, referring to the fact that they only give checks. But, the condescending dry cleaner, after my arguments about the delivery, in this organization, only from Dean, a person delivers carpets from the dry cleaner, took pity and as he said, as an exception, I will bring it to you on the third floor.!!!! I repeat, as an exception!!! Unwrapping the carpet, sand fell off it. The cost of dry cleaning cost me 70 rubles. It's a little expensive, in my opinion, for such dry cleaning. There was sand all over the corridor. The deliverer saw this problem and just threw up his hands !!. I am attaching a photo .
I have been applying to Snowflake for several years on a regular basis, I always recommend it!
Excellent quality of work, readiness on time, responsive staff ,know their business , the best dry cleaning in Brest, never had any problems, thank you very much for your work!!!
I took away my outerwear, they used to wash it efficiently, and the service was at the level, but what I saw today is incomprehensible, I took one of the jackets from the dry cleaner right away to repair clothes, you see, guarantees do not apply to accessories, and I want to wish the staff WELL and respect at least some subordination with clients, otherwise there is a feeling that I got into the state department.
Good service, good cleaning and a human price tag. They handed over a sheepskin coat from the USSR and a plaid. Everything was cleaned efficiently and quickly, and the plaid also smells nice. In general, 5 stars! By the way, at another dry cleaner's they didn't even take up our sheepskin coat.
High-quality cleaning of products for a very reasonable price. For sewing industries, the best option is to solve the issue of unstable fabric coloring, in terms of timing and price. They always specify the drying modes, which is very important. Pleasant service. I recommend it!
we dry-cleaned a jacket with a sintepon. As a result, after washing, all the sintepon got into lumps, and the paint on the buttons was peeled off. It turns out that they wash their jackets in washing machines, only industrial ones. They do not warn about the specifics of washing, but everything is written in the contract. The result is a Frankenstein jacket. It is a pity for the money and time spent. I'll do the laundry like before - at home.
They were accepted and processed quickly. The work of the masters was very pleased. Everything was washed. The carpet became clean and lightened, as when buying. I will still use their services.
I love this place
I rent carpets 2 times a year - only here (and they come and take them away)
Perfectly clean down jackets. I rent a bed, I like that it is ironed. Thank you. I recommend (discount card-5%
I gave my coat and down jacket to the cleaners. The coat was steamed disgustingly or not steamed at all. The package is short and does not cover the coat. They didn't even remove the fluff on the down jacket, the thing seemed to be lying in the down. I am very unhappy
After giving away the carpets for a couple of years, everything was super, the white carpet was gorgeous and the pile was lifted, I gave it the last time and the cap, the stains remained, the pile was not raised, the hair remained, I didn't say anything about the payment at all, I decided before paying, let them first show how they did their job, otherwise of course, pay first, and then the bribes are smooth from them. Very spoiled. My carpet was washed better at the sink than at the Snowflake.
Reasonable prices, convenient location, a wide range of services: dry cleaning of carpets, blankets, soft toys, clothes; updating pillows, stripping clothes and even washing and ironing . I used all the services at different times. I am glad that there is such a place...
Government rates are almost one and a half times more expensive in commercial dry cleaning. The girl's attitude when receiving and handing out things was good. The period of work on the two down jackets was about two weeks. Things are taken by weight.
I always gave the carpets here and was happy, but this time it's kapets, it feels like they just knocked them out and that's it. As the stains were so left, I'm not sure if they were even washed, because they are kind of dusty. I will never give anything back here again
I gave away 4 carpets, they were returned after 8 days, one carpet was stained with stains, more or less in the corridor and hallway, and in the children's room the carpet was all covered in sand and the pile was rammed, it seemed that they just rinsed and dried, paid 123 rubles. I won't give it back next time.
I gave away a blanket and a mattress pad, the blanket was ruined altogether. Firstly, it was yellow, it became milky, secondly, it was fluffy, thick, it became thin like a rag. And all in some brown smudges, which were not there at all! I read that the color can change, I didn't say anything about it, BUT!!!! How can customers give the whole thing in smudges and prove that these stains have not been cleaned???!!!! As a result, the receptionist took the blanket away (and the employee's behavior was terrible), said they were overdoing it. The mattress pad in the package seemed clean, I took it home, arrived, unwrapped it, but it was not washed at all!!! So they also tore it up! A NIGHTMARE! I'll figure it out, I won't leave it like that!
Dry cleaning has been working for many years, justifies its purpose. They clean well, everything is neat. Things are given away packed and on a hanger.
I ordered carpet cleaning.. they said to pick it up in two weeks....well, that's okay....they took it away, it was rolled up, and they didn't look at the result...they took the carpet to be redone, and what did I see???? It's all in the sand....What are you guys doing? What kind of cleaning is this? Really, the carpet is covered in sand....maybe you don't have enough normal equipment, since it can't cope? Or are the employees such that they are so negligent about their work????In general, I do not recommend this dry cleaning to anyone...moreover, they only have dry cleaning....at the level of the state Department....
I often use the service of this company. But I am very grateful for the good carpet cleaning service with delivery to the client. Efficiency, quality and reasonable price.
Everything is fine, the current is not thought out, you have a separate place for measurements, there is not enough space, so to speak, and it is not thought out somehow with a hood or something that would not inhale this chemistry when in line.