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Our favorite pediatric dentistry! The doctors are competent, they cured the child's complex teeth using local anesthesia, while other dentists claimed that it could only be done under anesthesia! We found this place on the recommendation of friends and were not disappointed at all! We love Dr. Sakina very much, this is the very specialist to whom the child goes without fear, in 15 minutes she cured her son's molar, without an injection for anesthesia, especially it sunk into my soul how she gently treats patients, and her phrase do not hold him, it scares him, he will open my mouth himself! In fact, that's what happened, the child trusted her. After the treatment of not simple 4 front teeth, the child was given a diploma! How much pride and joy there was! Doctors always give something to children after treatment or examination)
We visited once, both I and the child liked it, the attitude of the doctors and staff is pleasant, everything is clean, neat, modern equipment, X-rays are done right in the same chair and immediately visible on the screen, the doctor gives competent advice, without insisting on the choice of therapy, the decision is made by the parent with the child, which was also liked. There were 2 doctors in the office at once, I would just change this so that there would be an individual office, at least with a partition, parents have a place to sit down and be close. The prices are adequate to the level of the place, we were satisfied. I will take the child here.
Even after brushing your teeth, there are stones on your teeth. However, it was fun for the patient, as they know how to approach children. The result is not satisfactory, but the institution is comfortable for children. The goal is not being achieved
Appointment, consultation, treatment — everything is at the highest level. The clinic has a very friendly atmosphere, as well as highly qualified staff. Thank you so much for your patient and considerate attitude towards patients! I would like to express my special gratitude to Dr. Inara, you are a professional in your field.
I want to thank the Smalto Kids clinic for their professionalism, the doctors are the best, the staff is very polite, the clinic has a cozy children's atmosphere, thanks to you, my children are not afraid to go to treat their teeth with joy
They never answer the phone, they didn't look at the child normally twice because there were no free doctors - I don't know where they sign up there at all! In short, I did not like the service ((
The first reviews are clearly customized! But it's worth scrolling down and you can see the real reviews! I completely agree that neither the administrator nor the doctors are interested in customers, they were with the child today and the same story as in the other review, the child is afraid of doctors, sits and almost cries, I did not notice that the staff is attentive to children. We decided to do an allergy test, which requires 2 days, I asked the doctor if I could get in on Monday, because we were leaving on Thursday and she assured me that we could! It's good that we didn't wait until Monday, but called them half an hour later and received a reply that their entire schedule was packed and there was only a window just before departure! We waited for the first appointment for 4 days, if the patient goes to take the test, then we have to wait a week again!!! I asked why the doctor said that they would accept, to which they told me the doctor would call me back! As a result, no one called back within 4 hours!!! The child had a tooth done at another dentist, along the road, on the same day and without waiting for weeks! The doctor in that dentistry was very friendly with the child, easily persuaded her to the procedure and did everything quickly without an injection that the child did not even make a sound! The child came out and smiled!
"There is no need to put a temporary seal, let him get sick, and they will leave for an emergency" Comment by the chief physician of the children's clinic. Everything you need to know, daring to enroll a child here.
The doctor is good, but the reception is terrible at the checkout, he only asks for cash when they called, they asked, they said to treat the little ones too, but when they arrived they said that they did not have sedation
It is very difficult to get through to the clinic. First, the answering machine turns on "The first administrator who is released will answer you", and then the call is reset. And so 7 times! I had to call the same clinic on Chekhov - they pick up the phone quickly (thanks to them for that).
The administrator is not at all interested in helping patients and shows it with all her appearance (you can build a conversation in different ways and, as a result, there will be a different sediment in patients). She asked to reset the location of the clinic - she can't (apparently, she doesn't know where she works). Write to some number - they will tell you there...
the doctor was also not interested in working with the patient. When we came to the children's private clinic, we expected an individual approach to the child. The child had a deplorable experience of tooth extraction, which we told the doctor about. It was not just a story, but an anamnesis, so that the doctor understood how to work with the child and how to find an approach, but alas... They didn't explain anything to the child who is really afraid, they didn't tell him about the tools they would use, and they didn't even ask him his name!!! Seriously?! And this is a children's clinic!!! And this despite the fact that the prices are above average (I can compare with other private clinics). We were offered either to bring a dad who will hold the child while he is being treated for a tooth, or to carry out full sedation (in other words, full anesthesia, which turns off the child), because "the child is big and we will not hold him"! And don't you want to talk to the child?!
Admission to the clinic is by appointment only and an hour is given for each patient! An hour!!! But keep in mind, if you stay a little late, then no one will call you and the doctor will happily leave to drink coffee. Yes, yes. Exactly. And when you come, the doctor will not be able to get through and you will be sitting in the corridor. Something like that...
oh yes! You have to worship the clinic a priori, otherwise they will point you to the door, because any criticism is perceived as a joke! They don't even try to fix the situation.
It is worth noting that there is not one child in the office, but 2 who serve at the same time (at least we had such an office). Keep this in mind if you decide to enroll there.
It is worth noting, of course, that there are toys in the clinic, children are shown cartoons, but this is not a decisive factor when contacting the clinic.
We came to the clinic on the recommendation, but we were very disappointed! Perhaps we were just "lucky" and the stars "turned out that way," but I can't recommend the clinic. I think that someone had a positive experience of visiting the clinic - I am very happy for them. I do not write names and surnames, because these people themselves know who they are talking about.
We have been waiting for an appointment with our doctor for several weeks. And today they took it and canceled it. Some kind of nonsense. We found another children's clinic.
Excellent dentistry for kids! The dentist explained everything clearly and clearly! I made up my daughter's feet and put on earrings, the child was happy)
We came to this dentistry with our daughters. The child is 6 years old. I was terribly afraid. But thanks to the cool approach of specialists to the child, she almost did not cry, and on the way out she also boasted of stickers and beads received for bravery. The child liked it so much that she went to say goodbye to the dentist and promised that if her teeth hurt and she had to treat them, then she would only come here. Pulled out carefully, the tool as well as the room itself are clean, there are strict rules "1 child 1 parent" that is correct. Shoe covers are required at the entrance, which is also a plus. In general, it's a great place. I recommend
Excellent clinic for children ... we take our daughter there ... she goes with joy ... all doctors are professionals in their field ... the prices are also, well, normal
I am very grateful to the doctors. The child came to the reception in tears, he was very afraid. We immediately found an approach and calmed them down. As a parent, they explained in great detail and clearly how the child's teeth are, what needs to be monitored and what to do in the future. Super!!
A good clinic, I like Inara's dentist. In front of each chair there is a screen with cartoons, an approach to the child 👌 after the procedures, the girls are optionally painted with baby varnish, shadows, stickers... Small cars for boys. My daughter walks without fear.
It is impossible to reach the children's department. First, the answering machine tells you how important it is to improve the service and all conversations are recorded, then after 30 seconds the call is simply reset. I called three times
I have been bringing both children to Smalto for 2 years now. Excellent doctors. They are treated quickly and efficiently. Children are happy to run both for treatment and for a routine check-up. It can be seen when they treat their work with a soul. Working with children is a vocation.
We go to Dr. Olga, she walks with joy, comfortably, toys at the entrance, the child immediately pays attention. We were worried about the injection, but we didn't even notice that it was given to us. They always give gifts and present certificates. Quickly, efficiently and the child is calm)
It's all good. The child really does not give in to the persuasion that it will not hurt, but still we sit down in the chair together and treat the teeth. There is no claim to treatment.