Terrible!!! There are just no words!!! 05.02.2020 at 19:45 the order was accepted by this institution for a set, and only after a whole hour we were finally pleased with the delivery!!! When unpacking, the set did not match the order, wasabi and ginger were missing. And the rallies themselves were from the category of "expectation and reality" 😂👌After calling the operators, we were generally shocked, as it turned out, the rolls from the site should be different in reality, the operator convinced us about this for a long time!!! It's just a nightmare!!! After all, we had to wait exactly 56 more minutes for wasabi and ginger to be delivered to us, when the distance from us to the cafe was about 5 km. Moreover, after trying the rolls, I can say that they were not worth all our suffering, in a word, tasteless rice!!! A nightmare, an assessment of the institution NUMBER
The place is not bad, the food is delicious, but if you place an order at home, they do not bring it on time. Soy sauce is always spilled on the way, or it's more careful to carry it, or pick up another container for transportation.
As for the food, everything is very tasty. As for delivery, they promise within an hour, they bring it in one and a half or two. Plus, the recommendation is that soy sauce does not get "alive", or it is necessary to change the vessel, or somehow it needs to be laid more carefully.
Good time of day. I want to leave my feedback on the fulfillment of orders. On 08/17/2019 there was a children's holiday, to which the order was delivered 40 minutes late, while the order service no longer even answered the phone call. The children who gathered at the table and waited for treats (hungry after two hours of the game program) were upset and disappointed. When the order did arrive, when asked about a discount for delayed orders, the administrator replied that they had no discounts. That's the whole service. I will never place an order here again and I will definitely share with all my friends about the quality of service.
I walked with a small child for an hour to play in the "manger" - and they do not work, everything is open but not for visiting. When asked why the waiters did not work, they indifferently answered "sanitary day" - when asked why there is no sign anywhere, they did not say anything about it.... They write about such days in advance! But not in this place... I am shocked by such disregard for visitors with children!
I ordered pizza and sushi , they said an hour and the courier would be there , 2 hours have passed, they don 't pick up the phone , there is no call from them , not that there would be a courier ! the advice to come to an institution to order and wait for 2-3 hours for pizza is just something, given that we have a very small city!
A huge chain of Smak stores will offer you a wide range of services. Restaurants, grocery stores, entertainment complexes. I advise you to visit everything
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Anonymous review
September 25, 2017
I didn't like it. Steaks just suck. They don't even look like steaks. Draft beer tastes like kvass. Serve such beer in a self-respecting establishment... My opinion is based on pathos.