There is no smell of customer orientation. My husband asked me to help him choose earrings for his wife, so they sold children's ones!!! And jewelry is non-refundable. They sold it, just to sell it.
It's not the first time I've come to hand over gold and the scales are constantly not working, what kind of attack is this???
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Аида К.
Level 3 Local Expert
March 20, 2024
In this store, I bought earrings with natural pearls. A couple of days after the purchase, I decided to put them on and found a plaque on both the earrings themselves and the pearls. I went to the store and showed the detected defect. They immediately started yelling at me that there was no plaque here and offered to put earrings with NATURAL PEARLS into ultrasonic cleaning for my comfort (an ingenious idea, but the problem is that you can't clean natural pearls).The worst store that can be. They sell low-quality jewelry, they talk to you well only while you buy the product, as soon as you bring the goods and show that a marriage has been found, they immediately start yelling (fervent greetings to a blandish young lady over 50, with a square haircut, working with people is clearly not her (I'm sorry I didn't remember the name)). They hide behind the fact that when buying they are given to sign a sales receipt, which the buyer has no complaints about the appearance of jewelry. Unfortunately, I did not immediately see the marriage (I did not see it myself, so it was my fault). I do not recommend this store to anyone. Spare your nerves and money.