A great place to relax and hike! Stunning view from the mountain to the sea and the monastery! Clean, warm sea! Delicious fruits! Wonderful, responsive driver San Sanych!
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Anonymous review
September 7, 2020
They were sent at the end of August 2020.
The organization of recreation conditions at an excellent level. Spacious rooms with air conditioning, refrigerator, furniture, TV, bathroom. Balcony with sea view
Friendly staff. The linen is boiling white and towels. They change in five days.
Three meals a day, a balanced menu, a variety of products.
The minibus takes you to the sea and back.
The location of the boarding house is very convenient — near the monastery, Stalin's cottage, the market, the sea 15 minutes on foot.
We will definitely return to rest only here!!!
Many thanks to the staff Marianne, Julia, the girls, the chefs, the driver Sasha
Nutrition is a HUGE DISADVANTAGE
HE'S JUST NOT THERE!
The sea is a minus, the beach is dead, where everything is additional.The fee!
The rooms are so-so, for this money, they could be better!
At 5+ it's nature!
The staff is very rude!
Sell tangerines better! Hoteliers are the BEST of you
I DON'T RECOMMEND IT TO ANYONE!
Relax in Abkhazia in Alex beach or Joekvar!
Nice hotel, delicious in the cafe at the hotel. But you need to have a physical.preparation to go to the beach, cafe, park and back. An average of 25 thousand steps! But we did it. If you do not follow the path of sinners, it is very picturesque.
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Антон С.
Level 11 Local Expert
September 21, 2023
Despite the bans on smoking on balconies, despite the threats of fines, absolutely everyone smokes!We lived for 10 days, fell asleep and woke up like in an ashtray. The hotel administration doesn't care about it. The kitchen is cool, the staff is friendly! The pool is always clean, well-groomed, it is clear that not a little has been invested in the cleaning system!👍 own parking lot, behind the barrier!👍 It's not 10 minutes to the sea!!!😂 But life is in motion!:)
The price does not match the quality.the room has everything, but it's so untidy.we had a room with access to the balcony, so you can put your finger under the door leading to the balcony, respectively, bedbugs penetrated through this crack into the light.there was a heated pool in the application, it was really heated one day to the desired temperature on the other days it was not
possible to swim.we had breakfast and dinner included, it wasn't always delicious.
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Екатерина К
Level 7 Local Expert
July 7, 2022
The service is "below the baseboard" even for Abkhazia.
The story on the booking services about 600m to the sea is a hoax. This is if you draw a straight line on the map. On the road with a slight slope - about 2 km. There is a shorter path through the monastery territory, but with a large slope and along the stone paving stones.
Breakfast in the hotel, included in the room, is extremely scarce: They consist of porridge and pancake / egg/ casserole for 2022. At the same time, food must be waited for, it is taken out in a minimum amount. During the three days of my stay, I saw complaints about cooks for their boorish attitude written twice, on the third day I had to write the same one myself.
Towels have not been changed for three days, even those that were left on the floor, it is not known what standards the hotel has.
The TV did not work in the room, on the second day the receptionist informed that TV is an option, they charge for accommodation, so you should not expect it to be repaired.
At the same time, the photos posted on the sites correspond to reality, the rooms are still clean and not broken, the pool is clean, heated.
But there are still such photos.... The central staircase to the second floor and the vase at the reception.
I do not recommend this hotel primarily because of the staff
Deception is everywhere!
They promised a pool of +30°.
As a result, the pool is a maximum of +18°.
And there was a construction site! As a result, we left there, and went to the GRAND hotel in the same settlement.
A bedbug - in the truest sense of the word. A breeding ground for marble bedbugs - huge, terrible reaching up to 2 centimeters, they climb there from all the cracks. According to the Administrator, bedbugs all over Abkhazia have not seen a single one during the whole week of rest, except in this barn. Don't get fooled by photos and videos, everything in Photoshop is exaggerated and embellished.
The rooms are dirty, the robes are torn and stained. Besides that, it's also cold! We vacuumed and collected these bugs ourselves, but it didn't help in any way. The administrator is not competent, does not know how to solve and resolve issues, speaks in memorized phrases (hiding behind the leadership in Moscow). Terrible attitude towards the guests. We settled in on January 1-all the holidays were ruined by this barn, we fled from there flashing our heels, barely got our money back. Everyone is in tears. While we were standing at the reception, we asked all the guests - as a result, bedbugs are in absolutely all rooms, cottages, chalets, etc. how people rest there remains a mystery. They are sitting outside in gazebos.
Only collecting money , without the desire to provide a comfortable stay.
Minus 100 to the recommendations, and the cost of housing is not small.
1. There are ants in the rooms
2. The TV is not working.
3. Cleaning is not carried out according to the schedule.
4. Towels are not changed.
5. The breakfasts are not delicious. The food runs out quickly, they don't add it.
6. Customer problems are not solved.
7. Mattresses are very hard, springs are felt.
8. Wi-Fi barely catches.
I DO NOT RECOMMEND IT!!!
This IS THE MOST DISGUSTING HOTEL! The most! He doesn't deserve a single star!
The staff is just laughing in your face! No hospitality!
They give dumplings for breakfast!
The mattresses are bent, it is not possible to sleep! Ants! But what is most surprising is the attitude of the staff!
I really don't advise you to come here! The photos are beautiful, but inside everything is old, broken
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Лариса Кощавцева
Level 4 Local Expert
September 3, 2022
We had a vacation in Abkhazia in New Athos in August 2022. We stayed at the Sky Terra Hotel. There is only a negative review about the hotel itself. In the declared buffet, the most negative emotions. It looks like they haven't even heard what a buffet is here. There is no variety in the choice of food, as well as the food itself. Every time I had to beg for something edible to be put in. Flies were just swarming on the tables. To comments about this, I was told that the vacationers themselves are to blame, because they do not close the doors. There are no napkins on the tables or they are in short supply. If you do not want to eat from the same plate with flies, I do not advise you to stop there.
I have been vacationing since September 10, 2020, I really liked it. It is quiet, there is a play area for children. The location of the hotel is excellent, there is a bus service to and from the sea. We were very lucky with the weather. 🌞👍
The rooms are excellent, friendly staff, the food is like at home, everything is satisfying and delicious, the location is convenient, all the sights are nearby, there is a shuttle service to the sea.
I am currently in this hotel and they do not give me the room that I booked on May 23, there is no management, no one can say anything, for the first time in my life this happens to me
Here is the most delicious coffee, the best shade, especially if you went up on foot to the State Cottage, and then counted the walking kilometers towards the monastery!
4 days out of 7 we were struggling with our stomachs, the service was "mountainous", cardboard houses - kondey could not cope! we almost died getting up the mountain every time, the monastery is empty and there is nothing to worry about ..... but there were expectations that a landmark place. Junk
It's a nice hotel, but there's nothing nearby but a hotel. The shops are far away, the hotel is on the mountain. Lots of dogs. The price is expensive per day.
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Олеся
Level 6 Local Expert
August 30, 2022
It is located in a very beautiful place, excellent service, a warm clean pool with a view of the monastery, I recommend it.
The photo of the room corresponds, the new room is cold, it is only heated by a conditioner, but it dries the air... They asked for a blanket. There is no water in the room and you can't buy it only when the dining room is open, so take it with you.
We got there ourselves, it turned out to go uphill and not a little, so if there are a lot of things, first take a taxi. And then you can walk quietly, but always from the mountain and uphill.
There is not much in front of the hotel, somehow it is not well-maintained, metal frames from the flyers and garages opposite.
The advantages are that they lived high and the dawn is beautifully visible/sunset, near the monastery and Stalin's cottage.
We didn't like Otel bad. 1) the rooms are very poorly cleaned and there is 1 cleaner for the whole building 2) Wi-Fi works only for android owners, those with iPhones work poorly in the corridor because of cheap routers 3) Half of the air conditioners do not work, I had to move 2 times 4) The food in the dining room is tasteless if you are traveling with a child, then he most likely has it It won't happen!!! 5) The hotel is located between 2 attractions and there are always a lot of tourists passing by on the street! These are all cons! There are a lot of cats walking on the territory + or- it's up to you. +) a very kind driver who takes you to the sea in the morning, afternoon and evening. As a result, we were not satisfied with this hotel
The hotel is near the monastery. The numbers are for three. Not very clean
Poor ventilation, damp in the bathroom. While we were living, the garbage in the room was not cleaned at all!!!
It's expensive and high)) one of the advantages is a good pool, but the territory around it is a little unfinished.
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СВЕТЛАНА Л.
Level 30 Local Expert
May 13, 2021
The territory of the park-hotel was partially put in order. The old hotel building was decorated with modern materials.
but ... when I saw the pool on the same level with the domes of an ancient Orthodox church, I felt a sense of shame for people who have the opportunity to do whatever they want...
Photos are attached...
Cracks in the houses under the ceiling, several scorpions were caught, as well as houses are infested with bedbugs
It's very cold in winter, the heater can't cope