A great hotel stayed there in March 2023, I really liked everything! Cozy! It's clear! The Russian-speaking staff of the hotel will explain, show and prompt!
I strongly do not recommend this hotel.
We made the mistake of renting a room for 2 nights at this hotel in April 2023. Only then, later, I read the reviews and realized that a lot of things are true.
5* is clearly not about this place. There are no toothbrushes and toothpaste included in the bathroom. The air conditioning does not work so that you do not try to press. We arrived in windy weather - the wind blew under the double-glazed window, creating noise, whistling. They fell asleep after the wind died down.
We went down for breakfast in the morning. Very sparse: omelette, croutons, tomatoes/cucumbers. We visited many hotels in Tbilisi, the breakfasts were more interesting (at least there were sausages).
I would not have written this if it were not for the last point in the form of theft. I saw it in the reviews, I didn't believe it, in vain. After cleaning, a bag with personal belongings (clothes, gifts for friends) disappeared. At the reception, they pretended for a long time that they were solving the problem, as a result, they did not even apologize.
The food in the restaurant is not very good , the rooms are tired , the price is high quality . There is a swimming pool with a depth of one meter, and a sauna
Does not match 5*. The air conditioner does not work, there is trouble with the light. The windows do not fit snugly, which causes a strong whistle, prevents sleep. There are no toothbrushes or toothpaste in the bath kit. The breakfasts are disgusting, there is nothing to choose from. The restaurant menu is not clear. There is no image of the dishes, no composition, no gramming, only the name. The most unpleasant thing is that things are missing after cleaning! The administrator was not involved and had absolutely no effect on the situation.
Among the advantages are beautiful panoramic windows and a pleasant room design.
Excellent rooms, the location of the hotel.
The service failed - they did not bring a second set of towels and a bathrobe, despite the request.
Breakfasts are below average
Although the hotel is 5 stars, I did not notice them. It's shabby inside. Repairs would have been nice for a long time. On the plus side, close to the beach and free parking for hotel guests. That's it! On the floors, the light carpet is stained all over. In the room too! We changed the linen (with holes and stains) every other day, although it is stated daily. The reception said that their rules had changed. The air conditioner worked a couple of times on its own, and not on the remote control on the wall. The elevator was buggy all the time. There was a day when I completely blacked out and the guests were walking. We walked from the 18th floor, it's good that we went down! One of the advantages is the panoramic windows in the room.
Breakfasts are another sad story... I could not even suspect such a scarcity!!! Nothing sweet. Only Halva in individual packages, presumably of Turkish origin and green watermelon, if you have time! Although there weren't many people in the hotel. Powdered juice, coffee and tea, as in the room- in bags. We checked out of this hotel a day earlier. The hotel refused to refund the money for the last night not spent. I will not go to this hotel anymore and I do not recommend it to anyone!
Convenient location, friendly staff. The room is two-room for three... Food is scarce.
Divide 5 stars by three and get a real figure. I don't recommend it for this money.
It's one big disappointment.
Everything is old and battered, towels are full of holes, breakfast is poor. They offer 3in1 coffee.😳😳😳😳
Natural for the money.
The bar and lobby are dirty and smell of smoke.
The only plus is the location.
The hotel does NOT match the photos on the Booking website as much as possible
See original · Русский
1
Кот Барсик
Level 3 Local Expert
May 31, 2023
The hotel is listed as 5 stars, but it has 3 stars too.
Firstly, there are mice in the hotel (or rats, I can't say for sure). That is, the hotel does not want to poison this infection and keep it clean. We checked into the room, and then an animal came out of a hole. Awesome.. We couldn't get through to the reception, so we went downstairs. Thank you, of course, they moved us, but it didn't work out well there anymore. Because if a mouse has climbed to the 16th floor, then what can we talk about - they are everywhere. It's scary to imagine what's in the kitchen...
the rooms are shabby and not clean. There are stains on the carpet and even gum stuck to it. It's great when your sneaker suddenly sticks to the floor.... The smell in the rooms is not pleasant. The windows do not close tightly, which is why all the noises from the street can be heard - both music and the croaking of frogs and cars. It is impossible to sleep. The windows are dirty. It's weird to make large panoramic windows and not wash them. It is impossible to take a photo from the room. The bedding is not snow-white, but gray. There are terrible stains on the bedspread. The walls are asking for repairs. The wallpaper sticks out from the walls, with spots in places. The bathroom is a separate story. There is such a plaque in the shower that you need slippers to swim. It's cleaner to lie down unwashed than to climb in there. Maybe she was washed, but the view is not pleasant and it's even scary to swim, so as not to grab something. The sink is also not cleanly washed. There was no toothpaste in the second room. The toilet is in a raid. But the most interesting thing is that the handle in the toilet door is broken. It is not possible to close the doors. When I tried to turn the handle, it remained in my hand. But I'm a fragile, weak girl and I didn't put much effort into it. In general, it was not a vacation, but on the contrary. I haven't slept a wink all night with all these stories.
Of the advantages, only the polite staff is ready to help on occasion. Wine and fruit were brought to the room as an apology for this rat. We didn't eat them, though. Because they found the hotel very dirty.
The floor and the room stink of cigarette smoke. He is apparently drawn by ventilation not to the street, but to the rooms. Why is smoking allowed? We are non-smokers and had to suffocate.
The walls are thin. You can hear what the neighbors are doing.
It's good that we only needed him for 1 night. We left at 7 a.m. in the morning, there was no one at the reception. We waited and waited, and in the end we had to leave the keys and a note so as not to miss the train.
In general, I absolutely do not recommend this hotel.
There is no parking for cars, they were constantly busy, they could not park, the room prices were too high, they went into the room did not like the atmosphere, the room was completely smoked!
This hotel has a wonderful Shangrila spa, where tourists are highly discouraged from going. You will be cruelly deceived with prices and most likely something will be stolen. As it turned out later in the police, this is not an isolated case and it often happens there.
You will be charged at exorbitant prices. you will be charged 180 GEL in 5 days, when you can go there for about a month for this price. My husband's phone was stolen there, right from his mailbox (with a code), as it turned out, some employees were involved in the theft..
We arrived at 3 a.m. we were told the price FOR 270 lars PER DAY, but it turned out that before 15:00 in the afternoon this was the price, we returned from the beach at 16:00 we were presented with 140 dollars , which we already owe for not moving out on time, BUT THEY DIDN'T EVEN SAY A WORD ABOUT IT at night when they checked in
In the future, the scammers there muddy twist as they want, use the fact that they speak Russian poorly, although this is their problem, this is a 5* hotel they should think about it, they have not yet said that the bar is paid +40 dollars they muddied there !!!
Negative reviews remained from this hotel I do not advise!!!!
Alphabet Tower
The ABC Tower, better known as the Alphabet Tower.
The tower, 130 meters high, is similar to the structure of DNA. In a spiral, it depicts the letters of the Georgian script. The tower is located on the north side of the city's seashore (near the port, Ferris wheel, old town), so it offers a good view of the panorama of the city, as well as the mountains and the Black Sea.
Beautiful, original. It's worth getting up once