Maps • Brest • Ritual accessories

Skorbina Pavilon Ip Gorobets S. V.

Rating 4.3
Open until 19:00
Brest, Luckaja vulica

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Brest, Luckaja vulica
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+375 29 729-65-26
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Rating 4.3
6 ratings
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5 reviews

А
Level 2 Local Expert
September 5
I want to express my gratitude to Elena, the director, and all the employees who work there, bow low to you, you guys are masters of your craft,people are responsive, Elena was with us until the last moment, she told us how and what, thank you very much, there is just something to compare, you are the best. As you have everything thought out to the smallest detail, I am grateful to you, as promised, I will write reviews.
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Level 19 Local Expert
July 26, 2021
I would like to sincerely thank everyone who works for this organization. People are responsive, have patience and take on everything. The seller in the pavilion is very pleasant and helps with the selection. The hostess is also very good. In general, thank you very much.
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Level 4 Local Expert
November 26, 2020
We contacted this organization on the advice of one of our good friends. We relied on the quality and professionalism that we were told about. However, I did not see either one or the other when communicating with Elena (apparently, the director, but I am not sure). Elena handed over half of her duties, namely, paperwork, to us (explained by the heavy workload). And when we didn't quite cope due to ignorance of some nuances (you don't bury a loved one every day), she allowed herself to express all the negativity and scold her mother (who did not participate in the paperwork) and scold her - a man who had just lost her husband and was in a very bad condition. Instead of helping to solve the problem as a professional, she had the audacity to be rude and scold people during a very difficult period for them. Moreover, she was constantly rude and pushing and did not hesitate to say: "I still have a lot of work here, so let's hurry up." We didn't get any special advice from her. If we had been doing it ourselves, we would have done it more slowly, but more calmly. When choosing wreaths, her employee began to ask inappropriate and incorrect questions to grieving people, instead of helping and if not expressing condolences, then at least not poking her nose where it shouldn't be! During the funeral, they were late in bringing the coffin from the morgue, and when we started calling and asking if everything was in order, Elena was rude again into the phone, said: "there's nothing to call, as we will cope here, so we will," although the time was agreed in advance. Despite the fact that we gave all the data about the deceased person, she confused his name and other information that she had been told about in advance. I didn't find out in advance that the road to the cemetery was blocked and took us the wrong way. (at the same time, information about the road closure, as it turned out, has long been announced on the Internet) I understand perfectly well that for such people it is a JOB, but for a person who has lost a loved one, it is a pain. And Elena should understand that, assuming the responsibilities of helping in a very difficult matter, she could be humane. At least. I do not recommend this bureau to anyone. I think there are still enough responsible people in Brest who can provide such services.
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