For beginners like me, the staff is very responsive and will tell you where to go. The main thing is to have the invoices with you. You may have to wait a bit to return your product. The receptionists will also prompt you and help you if something is unclear.
It is a very convenient working time. The workers are great fellows, they help as much as they can, great respect to all who work there and tolerate us.
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Егоров Алексей
Level 7 Local Expert
August 2, 2024
The warehouse is very productive, reliable, the staff at the height competently and accurately do their job, the bosses are all well done, in particular I want to mention Mikulskaya Zarema, in my opinion there is no more responsible one.
And the situation and the queue and the staff are 0, it's winter, it's freezing, you stand for at least an hour and a half, you wait in line, under the rain and snow, absolutely no one cares. The employees seem to be serfs from the 19th century, they treat both people and goods in the dump. No one explains anything. Where to go to whom to contact. I lost the desire to sell anything at all
Terrible attitude, lost goods. They do not accept timeslots. Why do I need a timeslot if it shows the wrong warehouse and time???? I closed my store just because of the warehouse and such an attitude!
Once I was there for a couple of races, I strayed after the personnel of the managers and the elders, how the pharaohs behave over the working staff horror 0 developers who does your VSO control how they work in such conditions, and 12 hours are useless
5 times in a row, the order is delivered to the PVZ only for 14!!!!!!!!! day. The seller writes in the chat, if you need to go to the warehouse so urgently))) how disgusting they began to work.
A very good warehouse. And the helpful staff. We have repeatedly offered our help in case of any problems during the delivery or acceptance of the tavara. I was always satisfied. And I am grateful to them for their help and support
In short, it was 02/27.24 g after 17:00. I am a seller (seller) who came for my goods. From here they sent me to their second warehouse, which is located in Sergeli (10 km). I'm going there, they say that my goods are not there, but in the first warehouse. We checked it twice from the computer, but we didn't find it. I'm going back to the first warehouse, because I need my goods, not them.
I came to the first warehouse and they say the same thing. Irresponsible employees, the service is very poor. You still need to wait 20-30 minutes to clarify whether or not my product is available. I am very unhappy.
In Uzbekistan, the first marketplace of such a wide profile, one thing is that they cooperate with AliExpress and parcels will reach a really approximate period of 15 days, then great respect, great opportunities for ordinary people ...
The only thing I probably think is at the moment here and now there are big problems with accepting goods that are in stock for more than 7-10 days, and for shipment the goods go to the warehouse on free dates for 12-14 days, this is a very long time, at least before there was a reception the next day or the next day, but I think this is a temporary phenomenon and they will restore everything further or maybe do better (I hope). And so congratulations to all residents of Uzbekistan that the country is growing and developing, investors want to work with us, people from other countries come to our country in large numbers and are not disappointed in it, and many even admire it and want to stay here permanently, so (Uzum) this is just a step into the future, I think In 10-15 years, we will have no worse than in Korea or China, I think this will be the top indicator of what our country can achieve...
Uzum ozi musor. Iwchilarini kop qismi vijdonsiz. Sotuvchilarga hech qanaqa imtiyozlar yoq. Vozvrat bolgan tovarlar 70-80% zi yoqolip ketadi, uzum bunga tamoman etiborsiz qaraydi, biznes podderjkaga yoz dipqoygan, yozsaiz odam hisobiga qowmidi sizdi. Brak bogan tovarlar uchun 2oydan tinmay yozyapmiz hech hal qibermidi, shu suratdaki adresga borgandik yoziyla deydi, yozyapmiz natijasiz desak, har kun yozaveriylar tinmay deydi. Bizned podderjkaga yozsa ariza oldik depqoyadi lekin hech hal qiliwmidi. Xullas hamma birovni haqqidan qorqmidiganla yigilgan.
They are competent and well suited for sorting. And the dropping of goods, customer service will be kind and always ready to help. The staff speaks both Uzbek and Russian
The warehouse is like a warehouse. However, sometimes there are employees who are not qualified enough, both security and directly warehouse workers. So everything is fine!
It is best to ship the goods on a weekday before 18 o'clock, then it takes at most 10 minutes, on weekends the last time the shipment of one box took an hour. Moreover, sellers are not allowed inside, everyone is kept outside, which is not very pleasant in winter (
It's crazy, I don't even know where to turn.
we paid for logistics, we paid for advertising, but for the 4th month now they have not returned the goods
All the time they say that some specialists will allegedly contact them.
The warehouse is built using the latest and most advanced technologies. The staff is very helpful and competent. Everyone is working very quickly. Comfortable. A very large territory. Wow!
Lacing is convenient . The distance from kujlik bazaar is 600-700 meters. The employees are good, but not competent. They treat their work negligently .acceptance is fast , but the product gets on sale only after 8 days
Super warehouse! They work quickly, efficiently and in time is very convenient! Convenient warehouse operation mode for delivery! Good luck to you, you are great fellows!
We lost the product. No one is looking, everything is transferred to different departments and as a result, the issue is not resolved in any way. There has been no product for 6 months.
A good warehouse, but they promised to open a second warehouse on September 1, 2023, it's already October and the warehouse has not yet been opened.
They often lose goods when they asked for compensation, they said they were taking inventory, and only 3 months later the goods were found.
It's also frustrating that there is a 25% commission on the marketplace for sellers, that's a lot
UZUM warehouse for sellers. I recommend this address to anyone who starts selling on UZUM. For those who want to keep up to date with the latest discounts, promotions and promo codes, I will leave a link to the address http://t.me/uzumskidka_promokod for those who do not want to overpay and want to get a discount or promo code when buying.
I got there for the first time and was shocked ... I stood in the cold for an hour in line with a heavy box (acceptance was sooo slow, there were very few employees, the scanners were discharged ... in a word, a mess!
The warehouse is quite large!
I ordered the product on the website, I wanted it in installments, it didn't work out, they didn't accept it, although there is a plastic card, there is work, there are no debts, I didn't find out the reason, maybe they advertise installments just to pull up customers?! But I received the goods in cash on time super!
The assortment is not large, the goods of the middle segment and quality!
I would like to see the highest quality products!
Long service time. There are no amenities. If you have to wait a couple of hours in the cold, then be prepared to wait without a toilet while standing in the cold
In principle, I really like the Uzum marketplace itself, but when I started selling on it myself, I ran into pitfalls and understand that their system requires a robot
I can't say anything about the warehouse, it looks like a huge warehouse, inside they don't let outsiders in. But it seems to me there is a mess, you need organization.