Sirene Belek
361 review
June 16, 2024
I liked the territory of the hotel , a wonderful children's club has something to occupy children , the beach area is normal (everything is in its place ) , spacious rooms , you can't hear the neighbors , a tired toilet room ( very bad ) , cleaning is quite good , the mini bar was regularly replenished , the food is varied but unfortunately most of the dishes are not tasty ! As if they don 't try anything !
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4
September 24, 2024
A great hotel, has everything you need for a comfortable stay. Good food, courteous staff, lots of sports, colorful evening shows, pier, sandy beach. For those who like a quiet holiday, there is a VIP area with its own luxurious restaurant and beach
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1
August 5, 2024
The area is surprisingly green, it can be seen that the staff is trying hard! Good zoning, great sea and beach! I would especially like to mention the work with children: Animators get so close to the kids that the kids want to be with them all the time!!! The food is well organized- the chefs are above all praise, although at maximum load, there are not enough empty tables ...!
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June 18, 2024
We spent 4 years in a row vacationing in Turkey, in Barut hotels and were satisfied with everything. This year, either the cost of the tour was "biting", or the hotel chain did not have a room for the right number of days. We decided to try to go to another one. We chose Sirene Belek because everything sounded good: 5 stars, ultra all inclusive, 30 minutes drive from the airport. But we regretted it. Since we are faced with a complete non-compliance with the standards.
It all started with the fact that I wrote a letter to the hotel at the post office, which is listed on the official website. I asked for a room on a high floor with a nice view, as this trip was a gift for my mom's birthday. I made a note that I would be glad if they had the opportunity.
I did not receive a response, even after the reminder.
Upon arrival, I asked the receptionist if they had seen my letter? They replied that they did not and sent me to communicate with the guest relation.
A girl from Kazakhstan started telling us that there was no letter. I showed her. To which she replied that it had gone to "other people." I nevertheless clarified what kind of "other people" read and process correspondence from the official email of the hotel. It turned out that this was the booking department. And the letter from the booking department was not forwarded to the reception/guest relation. I asked to look into this issue, because losing emails is not the standard of guest service. We went up to the room provided on the 4th floor. We immediately smelled the food. There was a smoky pipe from the restaurant outside the window, we asked to change the room. But, they could only change for free to a room on the second floor, where the pipe was even closer) plus you could hear the noise from some technical machines. Allegedly, there are no more rooms available in our category”garden view”. The reception manager assured that the pipe smokes only from 17-19, when tortillas are baked for dinner. At this time, we were advised to close the windows and turn on the air conditioner. Either (!) we can pay 30 euros per night and move into a room with a sea view. We did not have such a desire, we were tired from the road and decided to try to stay in the proposed room (3428). And! The next day we found that the pipe was smoking 4 (!) times a day. I don't think the administrator didn't know about this, I think he just deliberately deceived us so that we either fell behind or paid the coveted 30 euros per day.
On the third day, we also asked for relocation, but refused to solve the situation without money. The suitcases were completely unfolded. At that time, we still did not fully realize that we would smell like tortillas, since it was possible to dry things only on the balcony. They didn't dry in the room. Not the most pleasant bonus for 19,250 rubles per day. The room itself turned out to be old too. Especially the bathroom, there are chips everywhere, the dirt from which, apparently, does not wash off. Or the cleaner is not trying hard. They tipped her every day, but perfect cleanliness never came) the doors to the shower did not close, the water poured out on the floor after each shower. The pallet is so old that it just buckled under the weight of a person, I was afraid it would crack. My weight is 65 kg, not a hundred or two hundred. There was no shower above the bathroom itself, just a faucet. Probably in case someone wants to lie down in this mud with foam.
By the way, there was no response from guest relation about where the letter had gone, either, but we were no longer surprised. I asked them later when they were doing repairs in the rooms-they told me that the renovation is done every year..
I am attaching a photo/video of the number.
In the next review I will tell you about the beach / pier, food and the quality of cleaning in public areas.
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6
3
August 10, 2024
The hotel is great, the staff is very polite and pleasant! The territory is well maintained and beautiful, it was very pleasant to spend time! The rooms are clean, and this is very important. The food is varied and delicious. Overall, we had a very good vacation. Rating 5 out of 5!
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October 28, 2024
My favorite hotel of the year. I rested in the duplex rooms. Villa with a swimming pool. The food is varied. Beautiful territory. The beach and pier are a separate topic. The beach bar and restaurant on the beach is the gastronomy of the whole world. I recommend the hotel. I really liked everything.
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2
October 13, 2023
We were in August 2023. The hotel is very nice. Spacious rooms equipped with new furniture. The beach is large, well equipped. There are enough sun beds, a pier and a bar on the pier, a convenient entrance to the sea. The pools were also pleased, especially the large sports pool - just super! There is a small water park. The territory is very well maintained, a lot of pine trees, the smell of pine needles. The food is varied, lots of fruits and delicacies,. Perhaps the only disadvantage of the hotel is a tight fit in the restaurant. Perhaps we were in high season, but still I would like fewer people during dinners) although, it should be noted that there were almost no queues for food and the waiters work promptly. I definitely recommend the hotel!
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6
1
August 28, 2024
The hotel is very nice. I had a rest for two years in a row: September 2023 and June 2024. The territory, infrastructure, rooms, a variety of food and drinks -
everything you need for a comfortable stay.
The only drawback is the price. The hotel is not cheap.
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1
July 8, 2024
A good hotel, with good territory and service, the show programs are not bad. (most importantly, they are) alcohol is normal. The food is very average (but during the Eid al-Adha holiday, the kitchen was transformed, it became delicious and a lot of things, but only for 2 days) on the other days, it was frankly not tasty. there is something to compare it with, including in Turkey.
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July 8, 2023
For our family, Sirene Belek is the best hotel in Turkey! It is not pompous, but it has a lot of advantages: different accommodation options, a beautiful territory, a gorgeous beach, animation and various activities, a wonderful mini club, an Olympic swimming pool. I will say separately about the food - it is very diverse, delicious dishes, lots of seafood, faster service. But the main thing is the attitude towards the guests - attentive, caring, with an individual approach, all requests are fulfilled quickly and clearly. This is the place where you leave and immediately dream of coming back again as soon as possible!
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10
1
August 23, 2024
We had a vacation in August 2024 with two children. One of the best hotels in Belek. Real 5 stars. Come, you won't regret it. Excellent food for every taste, cool bars with normal alcohol, super service, clean and cozy rooms, excellent pools and beach, entertainment around the clock, a children's club where Russian girls work.
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1
July 22, 2024
A great family hotel! The food is varied, the service is at the highest level! You can safely find a location where it is good to sit with your family in the evening. The beach is large, you can always find free sun loungers.
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1
May 18
Great hotel, good service, delicious food.
Everything is on the level. It is advisable to improve the quality of room cleaning.
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June 12, 2024
We spent the last week of May with a large family: grandfather and grandmother, two daughters with children and husbands. Everyone really liked it! We are all sports people, so a 50-meter swimming pool in addition to the sea is a huge plus. The area is very well maintained and green. Food is for every taste, drinks too, including non-alcoholic cocktails from the bar :) The only thing that was not expected was the absence of an ATM, but the problem is quite solvable:)
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October 17, 2024
Great hotel! Sandy beach, excellent cuisine, comfortable large rooms, branded drinks, live music every day in 2 places. In general, everything is for relaxation. There are 2 pools, slides.
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1
December 28, 2024
A cozy hotel. Large rooms, beautiful grounds, beautiful beach, great evening shows
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1
July 20, 2023
A good hotel, a huge territory, many pools, a water park, a lot of greenery, an excellent choice of food, there are many cafes and bars on the territory, there are always a lot of free sunbeds on the sea! The water bar resembles the Maldives) we live in the main building, on the 6th floor, the price is fine!
Clean, delicious!!!
We are here now, from 15.07 to 22.07. I want to convey my deep gratitude to the entire team, which serves very professionally and tries to please every vacationer! In general, the whole service is on top! We will definitely come back!!!
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6
August 30, 2024
Great hotel👍🏼👍🏼👍🏼
The most delicious rolls I've ever eaten!
Huge territory, delicious food, comfortable rooms and beautiful animators😻
In general, I really liked the hotel, we will definitely come back again😊
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1
1
September 26, 2024
A very nice hotel. Large territory, green. Tennis tables and courts. Golf course, for amateurs. An Olympic-size pool and another smaller one, plus there is an indoor pool. The food is quite normal. In general, I recommend it to everyone. 👍
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1
September 7, 2024
Vacationing with my family at the end of June 2024, the hotel made a pleasant impression! We arrived at the hotel around 11, checked in at 13 o'clock, in a family room, in a villa. Despite the fact that the room is not new, but everything worked, the bar was replenished daily, water was brought, both with and without gas, there were also juices in small packs, cola, sprite, fanta. Towels and linen were changed on demand, they were not cleaned very well, but you spend little time in the room on vacation, so everything was fine. I want to say more thanks to the Chef and other employees of the restaurant for the very tasty food, a large selection of dishes, both meat and fish, vegetables, a variety of fruits, extremely delicious, as from your garden! Thanks to the pastry chefs for the beautiful and delicious desserts, as well as for the excellent waiter service in restaurants and bars! The hotel has a very nice, large sandy beach, lots of sun beds, there was enough space for everyone, at any time, a wonderful entry into the sea! I really liked the team of animators who were engaged in children's leisure, and organized a show in the evening! I want to say a big thank you to the aqua aerobics instructor, amazing, interesting classes that took place before lunch and after lunch at the pool! Unfortunately, I got into the pastry shop of the hotel only on the day of departure, it is wonderful, cozy, with wonderful desserts and coffee! Very friendly staff, always ready to help! If someone asks me if I still want to return to the Siren, I will answer 100 times Yes!!!
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April 10
A good five. Along with Papillon and Megasaray, she left good impressions. But of the three, it is in the third place, due to the incomprehensible and confusing layout of the territory. I would visit again - yes!
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July 12, 2023
An excellent hotel for its price. The meat is cool, baked potatoes in the manner of potato crumbs are just happiness for children. In general, everything was fine.
There are a lot of Russian-speaking staff. Quite pleasant. Turks are rude and arrogant in their service.
The Olympic swimming pool is good, but the plastic track dividers are in terrible condition. Every day, fragments of these plastic rings are scattered everywhere along the contour of the pool. And every time you touch during the swim, you get scratches, because there are a lot of sharp edges.
The 24-hour pastry shop is very modest, but there is (for show).
The water park is not bad, but safety rules are very much violated, both because of the carelessness of the staff and because of its shortage. The employee who works upstairs monitors the boarding of the slides, allows any poses, the number and sequence of people climbing into the slides. He doesn't wait at all for people to leave. After the descent.
There are no employees at all downstairs. Children climb downhill, swim from descent to descent, not realizing that they can get injured.
The pier in the sea is cool!
Access to volleyball all day, the ball is given without regret.
The children are happy.
We also.
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1
August 25, 2024
I really liked the hotel. The staff is very friendly and courteous, fulfills all requests by numbers and not only. There are a lot of additional entertainment besides the water park.There is a fountain show every evening. I Advise everyone💋
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August 2, 2024
One of the best hotels in Belek, always attentive to tourists, large territory, swimming pools, excellent food during your stay. I recommend paying tourists' attention to the prices of marine entertainment, they are different from one hotel to another.
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2
June 30, 2024
I really enjoyed my stay at the Siren Belek Hotel! First of all, there was something that I usually lacked when vacationing on the territory of the hotel: a large green, well-groomed and very beautiful area where you can walk around like in a large park and enjoy the views.
We lived in a spacious, beautiful deluxe room at Villa Pamphilia, the child had plenty of space to run, and my husband and I could comfortably accommodate: a king size bed, bedside tables, a sofa, two upholstered armchairs, a dressing table, a refrigerator, a TV, two dressers, a large balcony, a bathroom with a shower cabin and a bathroom, two sinks, a corridor with spacious built-in wardrobes. The villa is beautifully decorated (good repair, paintings on the walls, beautiful sconces), reminded my husband and me of our honeymoon suite in the Maldives - romance!
During the cleaning, as someone correctly noted, the cleaners could have forgotten, changed their robes, or failed to report something. But for me it was not so critical, since their room with supplies of just one room was a couple of rooms away from us, and everything was immediately fixed, plus our additional needs were quickly closed (bring extra bottles of water to prepare the mixture for the child, fill the mini-bar for the second time in a day, change outside once again, towels, etc.).
We were happy to walk from the villa to the hotel, but we could order and get there by car.
It was important for me that once during my stay, disinsection was carried out throughout the territory, warning that it was safe for people, naming the treatment hours in advance, as a result, during my stay I did not see mosquitoes, flies, ants, spiders and, moreover, cockroaches, or any other extremely undesirable insects. But in the evenings cicadas crackled beautifully, crows, swallows and sparrows flew, cats lived in a special house.
The food was delicious, there was a lot of food, and we did not come across low-quality products. For comparison, if someone was in Dobedan (Alva Donna Exclusive), then the choice and sophistication of dishes in Sirena were poorer, simpler (small selection of seafood, there were no exotic fruits, like pitahaya!), but still good, so it did not prevent us from having a great rest.
Several adult and children's pools, with slides, a kids club, beach chairs, bars, etc. - everything you need for a good rest!
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1
July 15, 2024
I liked the hotel! Very nice staff at the reception - they always meet you halfway and try to settle in faster! The pool bar is just a fairy tale! Excellent cleaning in the villa! Good choice and quality of dishes!
Thank you for a great stay!
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June 17, 2023
Great hotel. The rooms in the main building are large and clean. The plumbing is a bit old.
Great food, drinks. The service is super.
The children's animation and kids club is one of the best we've seen.
There are a lot of Russian-speaking staff. Well-maintained territory.
The Olympic swimming pool.
The only thing was that it seemed that there was a small beach and there was not enough space for everyone on the beach during the peak season.
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4
1
August 8, 2023
I was with my wife at this hotel for the first time on 07/18/2023- on 07/26/2023....The hotel is not a party place, there are a lot of families with children, the territory is well-groomed, with many apartments of different types and for different wallets, there is no Turkish day (yes, we do not need it), everything was quite high-quality in terms of nutrition, but not luxury (I am not a traveler, but I notice these things), the staff is sooo friendly literally in a day we studied the taste of drinks and already knew what and how much to bring to the table.We took a boar for the whole period with service on the shore (we always take it so as not to arrange races on the beach for a good place in the sun with a sunbed) A boar costs 110 euros per day (the waiter carries drinks, fruits, etc.) The sea is delightfully transparent, we did not expect it from a Squirrel, solid sand on the bottom, went to the gym (I always visit) everything was fine, there was nothing to find fault with, in general, I would boldly visit this hotel for the second time.
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1
July 7, 2023
I had a vacation in June 2023 with my son's family and 2 grandchildren. Room 3223, great view from the window to the pool, quiet after 24.00, slept with an open balcony. I lived in the room alone, I didn't litter, so I can't assess the quality of cleaning. My place was clean, the only thing they forgot to take out the trash from the toilet room every day, but not critically. The food is varied, excellent mutton, seafood, pastry. The waiters are diligent. Everything is decent.
But special thanks to the collective of children's animators. Very nice girls, they were attentive to the children, and the children were very enthusiastic about having fun all day at the kids' club. The program is diverse, it is difficult to surprise modern spoiled children with something, in general, the children were not bored. The rest was comfortable. I think we'll go back to the hotel.
St. Petersburg, Russia
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April 9
Excellent hotel, large territory, delicious cuisine, reasonable price. We have been traveling as a family for the second year in a row.
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August 4, 2024
a very decent hotel. Good food and a large selection, which is, nowadays, a rarity. There are always places on the beach, there is no need to run in the morning
and borrow. The only drawback is the savings on air conditioning
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1
October 21, 2024
An excellent hotel, for recreation and golf lovers, hospitable staff, good location, near golf courses and Park of Legends, only the quality of room cleaning was a little upset.
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October 15, 2024
I have always been so interested in looking at people, at their apartments and places where they previously rested, who write mostly negative reviews about hotels, about tired rooms in them, about cleaning, about food ...
Tell me, do you repair your apartment every year? Are you changing the plumbing? Do you change your diet every day, cook delicacies for yourself every day?
Please be more down-to-earth and adequate in your claims to an excellent hotel, and then very carefully write reviews that ordinary people read, and based on your reviews form their impression of the hotel!
For your money (and not a small one, moreover, compared to years earlier), the hotel is simply wonderful!
The food is very, very decent, varied: seafood every day, a good selection of fruits, porridges for children for every taste, a million cheeses to choose from, buns / pastries are beyond praise - everything was delicious, semites for breakfast, stewed vegetables, steamed, fried, whatever you want...soups are simply delicious! Pasta of various types, omelets, fresh vegetables in abundance. My children have never said that they don't taste good, and this is indicator No. 1 for me)))
Bars, snack bars everywhere, alcohol is imported, but there are bars where only local. But everywhere there is draft beer, nuts for it, ayran on tap at the Olympic pool, where women make gozleme (very tasty, by the way).
The Olympic pool itself is just wonderful for athletes, 50 meters, 6 or 7 lanes. There is also a children's club with Russian-speaking animators next to it (my children asked to go there themselves every morning), children are engaged in from and to, do crafts / master classes, competitions are held, in the evening a mini-disco followed by awards, the children were very happy every evening they ran there after dinner.
The sea is clean and warm, the beach is well maintained, with a small mound of pebbles, but mostly it is sand.
There is a bar on the pier where foreigners are constantly sitting, drinking beer)) The bartending guys are trying very hard to please everyone, making various cocktails.
On the pier and the shower is comfortable (warmer than on the beach, if anything)
There are no bracelets and no towel cards, which is very convenient.
Round-the-clock pizza patesseria)
Cleaning is lame, yes, but if you leave 1 dollar, then they try to do better at times)
In the evenings, live music is played at the bar by the main pool in both foreign languages and Russian.
The hotel is very decent, and I can safely recommend it to families with children.
The hotel is clean, well-maintained, a huge beautiful and green territory, singing fountains with beautiful lighting, a water park, family rooms, many buildings, convenient location to Antalya airport - all this makes your vacation comfortable.
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4
1
July 16, 2024
When choosing a hotel this year, I reread the reviews again and decided to leave mine anyway, as it might be useful to someone. The best thing about this hotel is the beach.
For some reason, Russians are always treated worse than other nationalities.
There were several times , and 2 times of them we were accommodated in the same cold room with high humidity , resembling a basement located in a house in the thicket , where there is basically no sun . With a tiled floor. It was when I was with my husband and child, and when I was 1 with 2 children. Although we specifically booked a standard room in the main building.
Even when I sent my mother and child. and paid for a suite for them - they settled in the neighboring Kempinski, (not designed for children in principle), referring to the fact that the room was occupied ... they moved later, but to the standard. Although the suite was bronzed . only after numerous requests .
Maybe these are small things, but the sediment still remained and the feeling that Russians are not worthy of living in the main building.
Otherwise, the hotel is normal. The beach is ideal for swimming , which is why we went there with the children several times , not daring to experiment ..after reading the reviews, I realized that the situation with the settlement has not changed much since then
From Santay, who is through the hotel from this one, the impressions were more positive. There is a fairy tale for children, the beach is the same, but the price is no different
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3
April 14
What else can I say about the luxury hotel in Belek, we have already vacationed at this hotel three times, but I want to come back and come back here, I can only change it to the Papillon Ayscha hotel
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September 25, 2024
We had a rest from September 17-23, what can I say…
It was my first time in Turkey and definitely not the last.
This hotel is family-run, that is, it is not worth going here for debauchery or partying until nightfall.
We lived in bagemie, our own pool/bar/beach 5+.
The sea is clean, the area is clean, the rooms are clean.
The staff is very friendly, many speak Russian.
The food is varied and very tasty.
There is no bar on the beach itself, but it is very close to the beach, so we had no difficulties with this.
You will find food everywhere, except for tomorrow / lunch / dinner, there are snack bars.
The evening program is always different, it's dancing or showing some tricks.
Disco for adults from about 23-1:30 at night.
My husband and I were together, we had a great vacation.
So I highly recommend the hotel.
And also, the airport is only 40 km away.
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1
August 10, 2024
That's cool! The beach, the sea is super! The rooms are renovated. Pools, food by the sea, the area is excellent. The food in the main restaurant is not too tasty, but it is not a premium hotel either.
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1
September 28, 2024
An amazing hotel, everything is comfortable, everyone is polite, no bracelets, towels without cards, for a little money additional pleasant amenities. The staff, the animation is at the highest level. Thank you.
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1
March 6
It is a very pleasant hotel, it has everything, a little old room stock, but the cuisine and activities are excellent.
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July 4, 2024
We have been staying at the hotel since 30.06.2024, everything is very fine!!!! I do not know who writes negative reviews - there is a beautiful well-maintained area, a pier with a bar!!!! Any kind of food you want! Delicious quality drinks! And what awesome shows in the evenings! The singing fountain is just awesome!I recommend the hotel! It's really all on 5!
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1
July 24, 2024
Good day to all readers. I'll start the review point by point. The hotel is one of the best in this category! My husband and I were here from July 11 to July 24, 2024. The room service is excellent, even if there was no tip, the cleaning was very good. At the reception, Oksana was very attentive and carefully approached requests, solved any questions that arose. The girls in the Lobby bar are polite and tactful, thanks to Camille, I tried to understand correctly
And she carefully made sure that the guests were satisfied! We had a late check-out and the Hotel staff was sympathetic, providing a room (without extra charge) for 4 hours. Many thanks to the waiters in the main restaurant!!!They were serviced very quickly and efficiently. The drinks are great. Juices, coffee. As for alcohol, my husband said "very high quality" With gratitude!!!!!
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2
August 30, 2024
Excellent location, the best hotel I've visited, wonderful service, staff. The kitchen is on top. Clean beaches, rooms and grounds
Thank you very much for the rest
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2
July 30, 2024
Vacationed on July 27, 2024 villa finikos 2802-two adults,3 children,the room was standard as a 2-room apartment.
We stopped by at 19:00, they met us right at the entrance, helped us with our suitcases and escorted us to the room, or rather drove us.
The rooms are tired, but everything works, they are cleaned, towels are changed and everything that is needed every day, the mini bar is also replenished.
The staff is very responsive, all the workers are pleasant, the waiters are generally super.
The room had a large 2 bed in one room and a sofa and a bed in the other, bathrobe,slippers,shampoo,balm,gel,soap,ear sticks,cotton pads and hats.
The safe was in the room
The air conditioner worked perfectly.The TV was also on, and we were watching cartoons on tour.
There is a balcony in each room and a small iron dryer attached to the wall.
The food was delicious, there was everything:and desserts, and fruits, and seafood, and ice cream, and Viennese waffles.Even baby food and boiled vegetables for kids and a blender was even standing next to the counter
The territory of the hotel is very beautiful, lots of greenery, beautiful trees, there are boutiques, shops with accessories on the territory.
Children's and adult pools, lots of sun beds, there was enough for everyone, the water park was open from 10-12 and from 14-17.
The children's playroom,open from 10-17:30 and from 20:30-22:30,very good Russian girls, the children had something to do.
There were even babysitters for $30 an hour
Paid trampolines and vending machines are also paid.
In the evenings until 23:00 there are shows and various programs.
The beach is sandy,beautiful,the water is warm,clean,the dining room on the beach was open from 12-15:45,delicious pizza was cooked
There were paid bungalows, places on the pier were also paid
There were enough sun beds for everyone
Water, juices, soda -it was cold on the beach
Towels were given out without bracelets and cards
We are happy with the rest, we recommend it
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1
October 25, 2023
We were at the hotel in September 2023. The beach is just wonderful, sand, smooth entrance, there are always plenty of sunbeds. The hotel is a bit old, but clean almost everywhere. The only thing is, the SPA is just awful, there is water on the floor in the locker room, it is impossible to change clothes. The staff is generally strange, asked to come out when I was showering to do the cleaning. And as a result, I was standing in the hallway in a towel, and only the garbage was removed. That was the only downside. The room is huge, the mini bar was replenished every day. The bathroom has both a shower and a bathtub. The food was excellent. There was everything, meat, fish, chicken. Everything is delicious.
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4
October 9, 2024
We rested for 10 days from September 15th. Me, my mother and my daughter.
They settled in a villa, although they were supposed to be in the main building.
Room 2608, what to say renovation in Turkish. Indeed, the closet with pipes next to the bed is constantly buzzing, the toilet drain is constantly flowing, requests to fix it were ignored several times. Everything was just painted, in the room itself. Everything is nice in the bathroom, but the repair was done by so-so craftsmen. And who glues wallpaper in the bathroom? One mold under them, because nothing dries properly for three days.
The mattresses are soft but high, it will be difficult for someone to climb on them.
The audibility is creepy. The ladies from room 2607 drove new men every night! And the whole party started at 3 a.m. We woke up from the banging of the headboard against the wall above our heads. The audibility is such that you can hear just how you talk and about what. The first time I woke up at three in the morning, I was scared, I didn't understand what was going on, because there was a knock right over my head. And we couldn't get enough sleep at all because of these comrades. Because the child lights out at 22, and rises at 7. We knocked on them, said it was useless. They called the reception, came checked and that's it.
The beach is simple, there were always enough drinks, food and other things.
At the request, they were given napkins, cotton pads and other things that are usually placed like that. If you need to ask, they will bring it. Right down to feminine hygiene products, brushes and other things. Towels were changed daily. Traditionally, the floors are dirty, the white slippers are very visible.
If you are a light sleeper, this hotel is not for you, each pool has a generator output, and noise from them, about 40% of the rooms will be heard.
The pools are somewhere clean, somewhere not so clean. Children's pool without heating.
The children's room was pleased, the animator girls are very good, kind and creative. Well done!
Breakfasts are acceptable, it's a pity that there was a scramble not every day, but 3 times out of 10 days. We went to the beach for lunch mostly, it's not really healthy food there. Mostly better. The dinners are good, you can always choose something to your liking. Oriental sweets, my love, are good. I don't take the rest.
As a result, the hotel pulls in 4*. With the neighbors and the room, if you're lucky. But we're definitely not going there anymore.
P.S. a lot of golfers are settling in, there are golf courses nearby.
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2
May 30, 2024
We had a rest in Serena, everything is very decent, excellent at 5+!We went shopping with the guys from the Carina Outerwear hotel!We drove-we brought excellent service, liked the prices, acceptable!We recommend it!Thanks a lot to Natalia and Bakhtiar.
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2
October 23, 2024
Excellent hotel, very beautiful shows and light and musical fountains, wonderful, the best pier on the coast, attentive, helpful staff and bartenders!!!
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1
June 7, 2023
Great hotel! We have been there many times, very worthily! Updated this year: the bar has been rebuilt in a modern manner, new villas with swimming pools are being built, food and juice assortment have been improved and diversified, and now only high-quality alcohol is served everywhere. There are many tennis courts with excellent dirt surface among the pines, near the golf Club. Warm indoor swimming pool, hammam, sauna. A mini water park and an exciting kids club with a daily program. I really like it here. The only downside is that the price has been biting a lot since this year.
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3
2
August 29, 2024
We stayed at the hotel from August 17 to 28: 2 adults and 2 children. We booked a family room, but it turned out to be in terrible condition: the smell of mold, the tiles on the floor were beaten off in the corners, the laminate was scratched and streaked with black. For an additional fee of 380 euros, we were accommodated in a suite with a terrace on the 6th floor of the main building. The room is not the freshest, there are patches on the wallpaper from the transfer of sockets. Its main advantage is a super view of the sea and the surrounding area.
The food at the hotel is very simple, the breakfasts are meager and the same. Fried sausage and sausages are just disgusting. There is no salted red fish, only smoked over-salted. There are no avocados and grilled cheese, as well as vegetable milk, chia seeds and flax. No one makes fresh ones. Dishes are often dirty, you need to look carefully.
The lunch is modest, but there are interesting grilled dishes that repeat after a week. Soups are about nothing. You can have lunch near the beach from 12 to 15:45, but everything is the same there too and it is interesting only in the first days. I will note the delicious pizza and doner kebab, but it is impossible to eat them for 2 weeks.
Dinner is the most hospitable, but most stews are spicy. And it is difficult to find free tables from 19 to 20:30. At 21:30, the plates are taken out of the hands, everything is closed. Although in other hotels you can sit as long as you want.
Drinks are rarely brought, the staff is overloaded.
There is no separate room for feeding children, they just have a few tables in the corner, so kids can walk around the restaurant, getting in the way.
Beach towels are given without restrictions, this creates a problem with sun beds, because it is not clear: towels are thrown just like that or occupied by someone. It is poorly controlled by the staff. And if at 9-10 o'clock you can find free sun beds on the beach, then it is unlikely on the pier and near the pool. And empty sunbeds can stand covered with towels for several hours. Near the pool, sun beds are occupied at 7 a.m., with us 12 pieces at once under a pine tree. And they go to the beach, also for 12 sunbeds. The administration is not doing anything, despite the complaints.
Beach towels are heavily worn, translucent. The robe was given with a torn sleeve. Cleaning was about nothing, the mirror was divorced for all 12 days, but the cleaner constantly rearranged and shifted personal belongings, we had to look for them.
The best thing in the hotel is a children's club. Children run there with pleasure, there are a lot of girls there, everyone is friendly and responsive. The various classes are designed for 2 weeks. My son liked the master classes on making pizza, cookies, a wooden house, and a catapult. Those who wish to participate in face coloring. But upon arrival, Sony play station did not work, because there were no games, as the head of the children's club wrote to the hotel manager for 2 months. After my request, the games were purchased.
The evening shows are not interesting, only the Cuban show was pleased. Singers are a real disaster. Seats for the evening show are also occupied in advance, one person holds several tables.
Good live music at the pool bar, but not always. And again, there are difficulties with places. There are queues at the bar during rush hours.
The paths on the territory are broken, in places heavily. There are no special mats around the pools, it is very slippery. At least you could put it in the water park.
Umbrellas are old, with holes, and it's hard to open. The laminate floors in the lobby are in a sad state. The spa has the oldest hair dryers, broken fixtures in the showers.
The pools are all without shade, so there are competitions for a place under a single pine tree. At noon in the aqua aerobics pool and at 15 too. It bakes very much. And the sound is terribly loud, it is impossible to relax in the room at this time. Why cut up to the 6th floor when the coach and people are next to the speakers.
The greatest attention is paid to the villas of Bohemia. They are like in a well, where the sun does not reach after 18.
I would not like to go to this hotel again.
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1
1
July 5, 2024
I liked everything!!! Especially the bungalows on the beach!!!! The food is delicious everywhere!!!! True, the rooms need cosmetic repairs, but the hotel itself is set up only to bring comfort and good mood!
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