Sirene Belek
326 reviews
June 18, 2024
We spent 4 years in a row vacationing in Turkey, in Barut hotels and were satisfied with everything. This year, either the cost of the tour was "biting", or the hotel chain did not have a room for the right number of days. We decided to try to go to another one. We chose Sirene Belek because everything sounded good: 5 stars, ultra all inclusive, 30 minutes drive from the airport. But we regretted it. Since we are faced with a complete non-compliance with the standards.
It all started with the fact that I wrote a letter to the hotel at the post office, which is listed on the official website. I asked for a room on a high floor with a nice view, as this trip was a gift for my mom's birthday. I made a note that I would be glad if they had the opportunity.
I did not receive a response, even after the reminder.
Upon arrival, I asked the receptionist if they had seen my letter? They replied that they did not and sent me to communicate with the guest relation.
A girl from Kazakhstan started telling us that there was no letter. I showed her. To which she replied that it had gone to "other people." I nevertheless clarified what kind of "other people" read and process correspondence from the official email of the hotel. It turned out that this was the booking department. And the letter from the booking department was not forwarded to the reception/guest relation. I asked to look into this issue, because losing emails is not the standard of guest service. We went up to the room provided on the 4th floor. We immediately smelled the food. There was a smoky pipe from the restaurant outside the window, we asked to change the room. But, they could only change for free to a room on the second floor, where the pipe was even closer) plus you could hear the noise from some technical machines. Allegedly, there are no more rooms available in our category”garden view”. The reception manager assured that the pipe smokes only from 17-19, when tortillas are baked for dinner. At this time, we were advised to close the windows and turn on the air conditioner. Either (!) we can pay 30 euros per night and move into a room with a sea view. We did not have such a desire, we were tired from the road and decided to try to stay in the proposed room (3428). And! The next day we found that the pipe was smoking 4 (!) times a day. I don't think the administrator didn't know about this, I think he just deliberately deceived us so that we either fell behind or paid the coveted 30 euros per day.
On the third day, we also asked for relocation, but refused to solve the situation without money. The suitcases were completely unfolded. At that time, we still did not fully realize that we would smell like tortillas, since it was possible to dry things only on the balcony. They didn't dry in the room. Not the most pleasant bonus for 19,250 rubles per day. The room itself turned out to be old too. Especially the bathroom, there are chips everywhere, the dirt from which, apparently, does not wash off. Or the cleaner is not trying hard. They tipped her every day, but perfect cleanliness never came) the doors to the shower did not close, the water poured out on the floor after each shower. The pallet is so old that it just buckled under the weight of a person, I was afraid it would crack. My weight is 65 kg, not a hundred or two hundred. There was no shower above the bathroom itself, just a faucet. Probably in case someone wants to lie down in this mud with foam.
By the way, there was no response from guest relation about where the letter had gone, either, but we were no longer surprised. I asked them later when they were doing repairs in the rooms-they told me that the renovation is done every year..
I am attaching a photo/video of the number.
In the next review I will tell you about the beach / pier, food and the quality of cleaning in public areas.
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6
3
November 15, 2024
A fantastic and amazing place where you can spend an amazing vacation by the sea and playing golf. The kitchen and staff are top notch.
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September 16, 2024
Good evening, everyone! I'll start with the pros:
1)The beach is located close
2)Varied food
3) Slides
4)Rooms
5)Alcohol 50/50
Of the cons:
1) A completely family-run hotel (there is nothing for young people to do here, from the word at all)
2) In the SPA, towels are lying on the floor (in the changing rooms)
3) Animation is not visible during the day
4) The shows are of the same type, in the evening there is a "disco" on the street, there are no people.
5) Bartenders make tasteless cocktails (in a hurry)
6) Cleaning is done only when you hang up the sign.
7) The Internet was constantly disconnected.
The hotel positions itself as a premium class hotel, but I did not see any of this, I completely failed to live up to expectations.
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September 7, 2024
Vacationing with my family at the end of June 2024, the hotel made a pleasant impression! We arrived at the hotel around 11, checked in at 13 o'clock, in a family room, in a villa. Despite the fact that the room is not new, but everything worked, the bar was replenished daily, water was brought, both with and without gas, there were also juices in small packs, cola, sprite, fanta. Towels and linen were changed on demand, they were not cleaned very well, but you spend little time in the room on vacation, so everything was fine. I want to say more thanks to the Chef and other employees of the restaurant for the very tasty food, a large selection of dishes, both meat and fish, vegetables, a variety of fruits, extremely delicious, as from your garden! Thanks to the pastry chefs for the beautiful and delicious desserts, as well as for the excellent waiter service in restaurants and bars! The hotel has a very nice, large sandy beach, lots of sun beds, there was enough space for everyone, at any time, a wonderful entry into the sea! I really liked the team of animators who were engaged in children's leisure, and organized a show in the evening! I want to say a big thank you to the aqua aerobics instructor, amazing, interesting classes that took place before lunch and after lunch at the pool! Unfortunately, I got into the pastry shop of the hotel only on the day of departure, it is wonderful, cozy, with wonderful desserts and coffee! Very friendly staff, always ready to help! If someone asks me if I still want to return to the Siren, I will answer 100 times Yes!!!
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December 21, 2024
A very decent hotel, we were from October 5 to October 13, 2023, the food was varied, the sea and beach were good, there were very few people, although the price was not low...
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August 30, 2024
Great hotel👍🏼👍🏼👍🏼
The most delicious rolls I've ever eaten!
Huge territory, delicious food, comfortable rooms and beautiful animators😻
In general, I really liked the hotel, we will definitely come back again😊
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1
1
July 8, 2024
A good hotel, with good territory and service, the show programs are not bad. (most importantly, they are) alcohol is normal. The food is very average (but during the Eid al-Adha holiday, the kitchen was transformed, it became delicious and a lot of things, but only for 2 days) on the other days, it was frankly not tasty. there is something to compare it with, including in Turkey.
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July 22, 2024
A great family hotel! The food is varied, the service is at the highest level! You can safely find a location where it is good to sit with your family in the evening. The beach is large, you can always find free sun loungers.
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1
August 25, 2024
I really liked the hotel. The staff is very friendly and courteous, fulfills all requests by numbers and not only. There are a lot of additional entertainment besides the water park.There is a fountain show every evening. I Advise everyone💋
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May 30, 2024
We had a rest in Serena, everything is very decent, excellent at 5+!We went shopping with the guys from the Carina Outerwear hotel!We drove-we brought excellent service, liked the prices, acceptable!We recommend it!Thanks a lot to Natalia and Bakhtiar.
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2
February 3
I liked the hotel, the varied food, high-quality alcohol, and good animation for children and adults. I recommend the hotel 100%
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July 8, 2023
For our family, Sirene Belek is the best hotel in Turkey! It is not pompous, but it has a lot of advantages: different accommodation options, a beautiful territory, a gorgeous beach, animation and various activities, a wonderful mini club, an Olympic swimming pool. I will say separately about the food - it is very diverse, delicious dishes, lots of seafood, faster service. But the main thing is the attitude towards the guests - attentive, caring, with an individual approach, all requests are fulfilled quickly and clearly. This is the place where you leave and immediately dream of coming back again as soon as possible!
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10
1
August 2, 2024
One of the best hotels in Belek, always attentive to tourists, large territory, swimming pools, excellent food during your stay. I recommend paying tourists' attention to the prices of marine entertainment, they are different from one hotel to another.
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2
January 11
Lux atmosphere and quality of service , rest here is always on top . I recommend renting a bed on the pier. The pier bar is the best on the coast
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October 23, 2024
We had a rest with my daughter in early October, the sea is warm, the hotel is gorgeous, the food is excellent, the staff is polite!We really liked it. We'll be back again!
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July 20, 2023
A good hotel, a huge territory, many pools, a water park, a lot of greenery, an excellent choice of food, there are many cafes and bars on the territory, there are always a lot of free sunbeds on the sea! The water bar resembles the Maldives) we live in the main building, on the 6th floor, the price is fine!
Clean, delicious!!!
We are here now, from 15.07 to 22.07. I want to convey my deep gratitude to the entire team, which serves very professionally and tries to please every vacationer! In general, the whole service is on top! We will definitely come back!!!
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6
May 24, 2024
A magnificent hotel! Fully corresponds to the premium segment. Excellent gym, Olympic swimming pool, large territory, good animation. The kitchen and evening shows are a separate cherry on the cake!!!
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1
June 12, 2024
We spent the last week of May with a large family: grandfather and grandmother, two daughters with children and husbands. Everyone really liked it! We are all sports people, so a 50-meter swimming pool in addition to the sea is a huge plus. The area is very well maintained and green. Food is for every taste, drinks too, including non-alcoholic cocktails from the bar :) The only thing that was not expected was the absence of an ATM, but the problem is quite solvable:)
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October 25, 2023
We were at the hotel in September 2023. The beach is just wonderful, sand, smooth entrance, there are always plenty of sunbeds. The hotel is a bit old, but clean almost everywhere. The only thing is, the SPA is just awful, there is water on the floor in the locker room, it is impossible to change clothes. The staff is generally strange, asked to come out when I was showering to do the cleaning. And as a result, I was standing in the hallway in a towel, and only the garbage was removed. That was the only downside. The room is huge, the mini bar was replenished every day. The bathroom has both a shower and a bathtub. The food was excellent. There was everything, meat, fish, chicken. Everything is delicious.
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4
July 15, 2024
I liked the hotel! Very nice staff at the reception - they always meet you halfway and try to settle in faster! The pool bar is just a fairy tale! Excellent cleaning in the villa! Good choice and quality of dishes!
Thank you for a great stay!
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February 16
I liked the hotel, the large rooms, the spacious lobby, the good food, the helpful staff. Cool pool bar🔥
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August 4, 2024
a very decent hotel. Good food and a large selection, which is, nowadays, a rarity. There are always places on the beach, there is no need to run in the morning
and borrow. The only drawback is the savings on air conditioning
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1
August 8, 2023
I was with my wife at this hotel for the first time on 07/18/2023- on 07/26/2023....The hotel is not a party place, there are a lot of families with children, the territory is well-groomed, with many apartments of different types and for different wallets, there is no Turkish day (yes, we do not need it), everything was quite high-quality in terms of nutrition, but not luxury (I am not a traveler, but I notice these things), the staff is sooo friendly literally in a day we studied the taste of drinks and already knew what and how much to bring to the table.We took a boar for the whole period with service on the shore (we always take it so as not to arrange races on the beach for a good place in the sun with a sunbed) A boar costs 110 euros per day (the waiter carries drinks, fruits, etc.) The sea is delightfully transparent, we did not expect it from a Squirrel, solid sand on the bottom, went to the gym (I always visit) everything was fine, there was nothing to find fault with, in general, I would boldly visit this hotel for the second time.
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1
September 30, 2024
I really liked the hotel, a lot of entertainment for different ages, great animation for children. Every evening there is a show program
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2
August 30, 2024
Excellent location, the best hotel I've visited, wonderful service, staff. The kitchen is on top. Clean beaches, rooms and grounds
Thank you very much for the rest
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2
June 30, 2024
I really enjoyed my stay at the Siren Belek Hotel! First of all, there was something that I usually lacked when vacationing on the territory of the hotel: a large green, well-groomed and very beautiful area where you can walk around like in a large park and enjoy the views.
We lived in a spacious, beautiful deluxe room at Villa Pamphilia, the child had plenty of space to run, and my husband and I could comfortably accommodate: a king size bed, bedside tables, a sofa, two upholstered armchairs, a dressing table, a refrigerator, a TV, two dressers, a large balcony, a bathroom with a shower cabin and a bathroom, two sinks, a corridor with spacious built-in wardrobes. The villa is beautifully decorated (good repair, paintings on the walls, beautiful sconces), reminded my husband and me of our honeymoon suite in the Maldives - romance!
During the cleaning, as someone correctly noted, the cleaners could have forgotten, changed their robes, or failed to report something. But for me it was not so critical, since their room with supplies of just one room was a couple of rooms away from us, and everything was immediately fixed, plus our additional needs were quickly closed (bring extra bottles of water to prepare the mixture for the child, fill the mini-bar for the second time in a day, change outside once again, towels, etc.).
We were happy to walk from the villa to the hotel, but we could order and get there by car.
It was important for me that once during my stay, disinsection was carried out throughout the territory, warning that it was safe for people, naming the treatment hours in advance, as a result, during my stay I did not see mosquitoes, flies, ants, spiders and, moreover, cockroaches, or any other extremely undesirable insects. But in the evenings cicadas crackled beautifully, crows, swallows and sparrows flew, cats lived in a special house.
The food was delicious, there was a lot of food, and we did not come across low-quality products. For comparison, if someone was in Dobedan (Alva Donna Exclusive), then the choice and sophistication of dishes in Sirena were poorer, simpler (small selection of seafood, there were no exotic fruits, like pitahaya!), but still good, so it did not prevent us from having a great rest.
Several adult and children's pools, with slides, a kids club, beach chairs, bars, etc. - everything you need for a good rest!
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1
August 10, 2024
That's cool! The beach, the sea is super! The rooms are renovated. Pools, food by the sea, the area is excellent. The food in the main restaurant is not too tasty, but it is not a premium hotel either.
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1
July 12, 2023
An excellent hotel for its price. The meat is cool, baked potatoes in the manner of potato crumbs are just happiness for children. In general, everything was fine.
There are a lot of Russian-speaking staff. Quite pleasant. Turks are rude and arrogant in their service.
The Olympic swimming pool is good, but the plastic track dividers are in terrible condition. Every day, fragments of these plastic rings are scattered everywhere along the contour of the pool. And every time you touch during the swim, you get scratches, because there are a lot of sharp edges.
The 24-hour pastry shop is very modest, but there is (for show).
The water park is not bad, but safety rules are very much violated, both because of the carelessness of the staff and because of its shortage. The employee who works upstairs monitors the boarding of the slides, allows any poses, the number and sequence of people climbing into the slides. He doesn't wait at all for people to leave. After the descent.
There are no employees at all downstairs. Children climb downhill, swim from descent to descent, not realizing that they can get injured.
The pier in the sea is cool!
Access to volleyball all day, the ball is given without regret.
The children are happy.
We also.
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1
October 13, 2024
Great hotel. Friendly staff. The show program is super! Breakfasts are a bit boring. Lunches and dinners are great.
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2
July 16, 2024
When choosing a hotel this year, I reread the reviews again and decided to leave mine anyway, as it might be useful to someone. The best thing about this hotel is the beach.
For some reason, Russians are always treated worse than other nationalities.
There were several times , and 2 times of them we were accommodated in the same cold room with high humidity , resembling a basement located in a house in the thicket , where there is basically no sun . With a tiled floor. It was when I was with my husband and child, and when I was 1 with 2 children. Although we specifically booked a standard room in the main building.
Even when I sent my mother and child. and paid for a suite for them - they settled in the neighboring Kempinski, (not designed for children in principle), referring to the fact that the room was occupied ... they moved later, but to the standard. Although the suite was bronzed . only after numerous requests .
Maybe these are small things, but the sediment still remained and the feeling that Russians are not worthy of living in the main building.
Otherwise, the hotel is normal. The beach is ideal for swimming , which is why we went there with the children several times , not daring to experiment ..after reading the reviews, I realized that the situation with the settlement has not changed much since then
From Santay, who is through the hotel from this one, the impressions were more positive. There is a fairy tale for children, the beach is the same, but the price is no different
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3
October 28, 2024
We've been here three times. Everything is cool. And rest, and food, and the sea. The only place where we didn't run to take a place on the beach before breakfast.
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July 24, 2024
Good day to all readers. I'll start the review point by point. The hotel is one of the best in this category! My husband and I were here from July 11 to July 24, 2024. The room service is excellent, even if there was no tip, the cleaning was very good. At the reception, Oksana was very attentive and carefully approached requests, solved any questions that arose. The girls in the Lobby bar are polite and tactful, thanks to Camille, I tried to understand correctly
And she carefully made sure that the guests were satisfied! We had a late check-out and the Hotel staff was sympathetic, providing a room (without extra charge) for 4 hours. Many thanks to the waiters in the main restaurant!!!They were serviced very quickly and efficiently. The drinks are great. Juices, coffee. As for alcohol, my husband said "very high quality" With gratitude!!!!!
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2
2
July 30, 2024
Vacationed on July 27, 2024 villa finikos 2802-two adults,3 children,the room was standard as a 2-room apartment.
We stopped by at 19:00, they met us right at the entrance, helped us with our suitcases and escorted us to the room, or rather drove us.
The rooms are tired, but everything works, they are cleaned, towels are changed and everything that is needed every day, the mini bar is also replenished.
The staff is very responsive, all the workers are pleasant, the waiters are generally super.
The room had a large 2 bed in one room and a sofa and a bed in the other, bathrobe,slippers,shampoo,balm,gel,soap,ear sticks,cotton pads and hats.
The safe was in the room
The air conditioner worked perfectly.The TV was also on, and we were watching cartoons on tour.
There is a balcony in each room and a small iron dryer attached to the wall.
The food was delicious, there was everything:and desserts, and fruits, and seafood, and ice cream, and Viennese waffles.Even baby food and boiled vegetables for kids and a blender was even standing next to the counter
The territory of the hotel is very beautiful, lots of greenery, beautiful trees, there are boutiques, shops with accessories on the territory.
Children's and adult pools, lots of sun beds, there was enough for everyone, the water park was open from 10-12 and from 14-17.
The children's playroom,open from 10-17:30 and from 20:30-22:30,very good Russian girls, the children had something to do.
There were even babysitters for $30 an hour
Paid trampolines and vending machines are also paid.
In the evenings until 23:00 there are shows and various programs.
The beach is sandy,beautiful,the water is warm,clean,the dining room on the beach was open from 12-15:45,delicious pizza was cooked
There were paid bungalows, places on the pier were also paid
There were enough sun beds for everyone
Water, juices, soda -it was cold on the beach
Towels were given out without bracelets and cards
We are happy with the rest, we recommend it
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1
July 7, 2023
I had a vacation in June 2023 with my son's family and 2 grandchildren. Room 3223, great view from the window to the pool, quiet after 24.00, slept with an open balcony. I lived in the room alone, I didn't litter, so I can't assess the quality of cleaning. My place was clean, the only thing they forgot to take out the trash from the toilet room every day, but not critically. The food is varied, excellent mutton, seafood, pastry. The waiters are diligent. Everything is decent.
But special thanks to the collective of children's animators. Very nice girls, they were attentive to the children, and the children were very enthusiastic about having fun all day at the kids' club. The program is diverse, it is difficult to surprise modern spoiled children with something, in general, the children were not bored. The rest was comfortable. I think we'll go back to the hotel.
St. Petersburg, Russia
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August 29, 2024
We stayed at the hotel from August 17 to 28: 2 adults and 2 children. We booked a family room, but it turned out to be in terrible condition: the smell of mold, the tiles on the floor were beaten off in the corners, the laminate was scratched and streaked with black. For an additional fee of 380 euros, we were accommodated in a suite with a terrace on the 6th floor of the main building. The room is not the freshest, there are patches on the wallpaper from the transfer of sockets. Its main advantage is a super view of the sea and the surrounding area.
The food at the hotel is very simple, the breakfasts are meager and the same. Fried sausage and sausages are just disgusting. There is no salted red fish, only smoked over-salted. There are no avocados and grilled cheese, as well as vegetable milk, chia seeds and flax. No one makes fresh ones. Dishes are often dirty, you need to look carefully.
The lunch is modest, but there are interesting grilled dishes that repeat after a week. Soups are about nothing. You can have lunch near the beach from 12 to 15:45, but everything is the same there too and it is interesting only in the first days. I will note the delicious pizza and doner kebab, but it is impossible to eat them for 2 weeks.
Dinner is the most hospitable, but most stews are spicy. And it is difficult to find free tables from 19 to 20:30. At 21:30, the plates are taken out of the hands, everything is closed. Although in other hotels you can sit as long as you want.
Drinks are rarely brought, the staff is overloaded.
There is no separate room for feeding children, they just have a few tables in the corner, so kids can walk around the restaurant, getting in the way.
Beach towels are given without restrictions, this creates a problem with sun beds, because it is not clear: towels are thrown just like that or occupied by someone. It is poorly controlled by the staff. And if at 9-10 o'clock you can find free sun beds on the beach, then it is unlikely on the pier and near the pool. And empty sunbeds can stand covered with towels for several hours. Near the pool, sun beds are occupied at 7 a.m., with us 12 pieces at once under a pine tree. And they go to the beach, also for 12 sunbeds. The administration is not doing anything, despite the complaints.
Beach towels are heavily worn, translucent. The robe was given with a torn sleeve. Cleaning was about nothing, the mirror was divorced for all 12 days, but the cleaner constantly rearranged and shifted personal belongings, we had to look for them.
The best thing in the hotel is a children's club. Children run there with pleasure, there are a lot of girls there, everyone is friendly and responsive. The various classes are designed for 2 weeks. My son liked the master classes on making pizza, cookies, a wooden house, and a catapult. Those who wish to participate in face coloring. But upon arrival, Sony play station did not work, because there were no games, as the head of the children's club wrote to the hotel manager for 2 months. After my request, the games were purchased.
The evening shows are not interesting, only the Cuban show was pleased. Singers are a real disaster. Seats for the evening show are also occupied in advance, one person holds several tables.
Good live music at the pool bar, but not always. And again, there are difficulties with places. There are queues at the bar during rush hours.
The paths on the territory are broken, in places heavily. There are no special mats around the pools, it is very slippery. At least you could put it in the water park.
Umbrellas are old, with holes, and it's hard to open. The laminate floors in the lobby are in a sad state. The spa has the oldest hair dryers, broken fixtures in the showers.
The pools are all without shade, so there are competitions for a place under a single pine tree. At noon in the aqua aerobics pool and at 15 too. It bakes very much. And the sound is terribly loud, it is impossible to relax in the room at this time. Why cut up to the 6th floor when the coach and people are next to the speakers.
The greatest attention is paid to the villas of Bohemia. They are like in a well, where the sun does not reach after 18.
I would not like to go to this hotel again.
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1
1
June 17, 2023
Great hotel. The rooms in the main building are large and clean. The plumbing is a bit old.
Great food, drinks. The service is super.
The children's animation and kids club is one of the best we've seen.
There are a lot of Russian-speaking staff. Well-maintained territory.
The Olympic swimming pool.
The only thing was that it seemed that there was a small beach and there was not enough space for everyone on the beach during the peak season.
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4
1
July 4, 2024
We have been staying at the hotel since 30.06.2024, everything is very fine!!!! I do not know who writes negative reviews - there is a beautiful well-maintained area, a pier with a bar!!!! Any kind of food you want! Delicious quality drinks! And what awesome shows in the evenings! The singing fountain is just awesome!I recommend the hotel! It's really all on 5!
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1
September 24, 2023
A wonderful hotel with a large territory. 50 m swimming pool, children's pool, water park. There are many locations for recreation. The sea is beautiful, the beach is sandy. The kids' club is great - children of 6 years old were happy to sculpt something, draw, fly kites. We didn't go to the evening shows, only the fountain shows. The children got tired and asked to sleep.
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September 29, 2023
Large green area, delicious and varied buffet, 4 swimming pools, slides.
A great place to relax with children.
The main building is a little old, the room smelled a little, but we only felt it for the first time, then we got used to it.
At ultra all inclusive - used beer for an additional fee as an elite drink.
Overall, the impression is positive
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August 27, 2024
Great hotel! Good varied food. Monotonous animation but fun at the same time. A good entrance to the sea and a gorgeous diving pontoon with a bar 👍
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1
1
September 1, 2024
I'll tell you right away. A review is a list of the pros and cons that were discovered when visiting this hotel.
The hotel positions itself as a Top Five. But the Top Five is an excellent combination of several indicators: room stock, food, convenience and cleanliness of the territory, animation and entertainment, staff, beach, reception.
In this hotel, many factors do not pull at 5 stars in any way. And the cost seems too high.
There is an unpleasant smell in the main restaurant all the time. It doesn't smell like food, but some kind of chemistry.
Waiters need to be caught, they approach the tables extremely reluctantly. On the 3rd day, we realized that it was easier to go to the bar for drinks ourselves.
Pay attention to the cutlery, wash it when and how. 3 times in 12 days there were leftovers on forks and knives, and especially on spoons.
They don't bother much with washing glasses either (sometimes clean, sometimes not so much - in the evening they can bring a glass with lipstick at the bars).
The hotel is large, the staff is probably not enough.
Food - well, food is like food. A lot of pasta, potatoes, bread. There are no salads. Fruits and vegetables are normal.
There are a lot of cutlets, lula, and other processed meat. Grilled chicken. Fried and boiled chicken. On Thursdays there is a fish day with shrimps.
As many people write here, you will not stay hungry. But that's not what people should say about a 5-star hotel.
In general, a maximum of 4*
Since 90% of the hotel's guests are families with young children (less than a year old and especially up to 3-5 years old), get ready for sound accompaniment (screaming and crying), everywhere and all the time. If you are traveling as adults or with older teenagers, it will not be very good for you.
The Internet. I'm talking about a building with two-room Finikos rooms. The peak is 13.00-14.00 and 22.00-23.00 - there is no Internet. It just falls off and lies there for 5 minutes. It's a little better on the beach.
The sand beach is not cleaned or sifted. Cigarette butts, wrappers, tubes are everywhere. The paths between the tents have never been swept, although I asked for it twice at guest relations.
There are not enough showers on the beach. The water in them is ice, then, as soon as it does not have time to heat up.
We were at the end of August - this is the time of the Turks. In September, there are generally more than 50% of the hotel. They come for a short time, but always with several families. Sun beds take up 5-6 pieces, children make noise, parents smoke.
It's just for information.
Victory Day is a holiday in Turkey on August 30, so get ready for a big influx of locals.
Rooms - I'm talking about two-room family rooms. IT'S A SONG! I would have torn off the arms and legs of a designer. The rooms are ill-conceived and poorly designed. A small room at the entrance to the room without a door, but with a window overlooking the patio, the noise has been standing since early morning, as the cleaning of the rooms begins. There is NOT A SINGLE OUTLET IN the room. You will have to charge your gadgets either in a large room or in the hallway. The bed is narrow and uncomfortable, and there is a small 160cm sofa.
One bathroom and a toilet. There is also a shower room in the bathroom. It's very inconvenient.
The air conditioner is unregulated, it is either on or off. Very very noisy.
The cleaning is quite normal, but the linen is already tired, there are indelible stains sometimes on pillowcases and sheets.
For whom I recommend this hotel - Only for families with young children. Adults and teenagers will be bored, loud and noisy from small children.
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November 25, 2023
Very nice hotel. Great beach, nice clean rooms, no matter what category you live in. Green well-groomed territory, friendly staff, always on the level. There is a bus stop nearby, for those who want to travel around the city from the hotel on their own. We always come back with pleasure
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November 24, 2024
My favorite place in Belek!! I highly recommend this hotel!!!! The kitchen is excellent!! Evening programs with live music 🔥
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October 26, 2023
A chic hotel! A large territory, exquisite cuisine, the freshest pastries and own production of confectionery. Separately, I want to express my gratitude to the masseur Erman (professionalism is felt, the massage procedure will fly away). The entrance to the sea is comfortable. And, of course, service and maintenance at a high level! Thank you for a wonderful stay💐
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July 5, 2024
I liked everything!!! Especially the bungalows on the beach!!!! The food is delicious everywhere!!!! True, the rooms need cosmetic repairs, but the hotel itself is set up only to bring comfort and good mood!
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August 22, 2024
We stayed at this hotel in 2023, everything was good, both the service and the rooms. But in 2024, in August, it is a complete disappointment. We were put in a room on the 1st floor to the pipes from the kitchen, they were noisy and steaming, they refused to change. They say take what they give. Although we wrote to the hotel in advance with a request not to settle us on the 1st floor, but rather higher. Russian Russian TV channel was the only one that worked in the room, it was impossible to open the balcony from the noise and burning. Apparently, only Russians are accommodated in such rooms. In general, the rest is spoiled, I do not recommend the hotel.
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December 28, 2024
A cozy hotel. Large rooms, beautiful grounds, beautiful beach, great evening shows
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August 30, 2024
Summer, sunshine, cool surroundings-it's all there!
I would like to mention the staff separately!
Also, the kitchen, the feeling that they literally read minds, everything is insanely delicious!)
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July 29, 2024
This is not the first hotel in Belek, I will try to be brief.
THE MOST IMPORTANT PROBLEM IS WI-FI. He's just terrible. Example- maybe you catch it in the room, you go out on the balcony, you're gone.
1. The main hall / it is also the reception. You can also put a table with a mini fridge at the entrance - there is water, juice. Or large decanters with ice and juice. There are also sweets and fruits. People are on the road for 8-10 hours. You arrive at the hotel and while they are making out, you can have a snack. I had to ask for water, they took it out from behind the reception desk. Spoils the first impression.
2. The beach- everything seems to be fine, just put a person, let him sweep the wooden decking once a day. It hasn't happened once in 10 days.
3. Dining room, ufff.
Olives for breakfast? There is no scramble egg, it's straight for me. I can't find a toothpick. There are 50 types of sweets, but there is nothing to take. They all taste the same, judging by the amount of oil on them. Classic Turkish delight - it has not happened more than once. It's not even a red fish, although it wasn't there either... For one of the dinners, they gave king prawns - 3 pieces per plate. Those who asked for more waved their hand, saying, come on in. Well, that is clear, there were very few fish ...
4. Rooms. Well, I liked everything here. We had a two-storey one. The cleaning is standard, without frills. But here's my merit), I don't like the pigsty, I cleaned myself, I just didn't wash the floors.
5. The pool, we love next to the sea - I swam in the sea, rinsed myself in the pool. It's not like that, it's a long way to go, you'll have time to dry and tan.
6. The water park is sad, the slides are so-so, it's better not to run at the entrance, tiles, there are no anti-slip mats. The photo of the water park was taken from above, it seems more than it actually is.
7. Excursions (from the tour operator), well, there are no questions about the hotel. The price of sea fishing starts at 4 a.m., and at 12 o'clock already at the hotel is 500 $€. This is in terms of 50,000 rubles. But this is, in my opinion, expensive, given the unpredictability of the catch.
8. Ice cream cups. You know, they taste like paper. Why can't you replace it with regular waffle. Delicious. There is no factory ice cream, as happens in other hotels.
R.S. could not stand it, on the 6th day she came up, asked at the reception: where is the scramble and why you can hammer nails with macaroni cakes. They passed my questions to the chef, after 2 hours the girl called the room and said: there is no scramble, because there are other types of eggs. But the answer to the cakes killed me- it turns out I don't know - they are fresh, they are hard, and on the second or third day they become soft. So they have fresh ones. I'm not a baker, but I love and understand sweets, but apparently you don't.
It didn't work out briefly, but as it is.
Everything is pulled by the staff - very friendly and responsive!
Only for him 4⭐Thank you!!
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August 30, 2024
This hotel has become a breath of fresh air in Turkey! It feels like I'm in a fairyland, and elves and fairies are fluttering around me! The pool is like a forest lake, just as beautiful!I will definitely spend my next vacation here!
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