If it were possible to put 0, then I would. A non-client-oriented company, works through many intermediaries and does not provide timely information, submits it in an incorrect form, which causes delays in the supply chain. The director's rudeness struck me. It is written on the website that the company has been on the market for more than 10 years, requested documents, it turned out to be established in 2022. I noticed staff turnover while working with them.
We have been working with this company for more than six months, there are no complaints. The manager is always in touch, all issues are resolved promptly. For delivery from China, we only contact Sinochain LLC!