Sindbad Travel
14 reviews
October 23, 2024
We have not encountered such rudeness for a long time. I managed to book a ticket with this company, which I immediately regretted....We were driving a Fiat, license plate 586. The driver is just a boor, decided to drive a person around the bus with a stick after a difficult injury in search of a place to choose....don't get in there, it's busy....on my remark, he began to be rude, to communicate on "you"....It's like I came to his house. Disrespectful employees of this office: one of your slogans is politeness, you probably forgot about it, learn to respect customers and behave with dignity!! Shame on the driver of the Fiat, white, number 586!!!
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December 12, 2024
good time of day. I was traveling on the 9.12.2024 flight Donetsk - Alekseevka , Mercedes 992 , I want to thank the driver, to my great regret and shame, I do not know his name.
we got there quickly , I want to note the careful driving , I was attentive to all passengers !
I read the reviews and am glad that this wonderful man drove us!!!
Thank you very much!!!
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1
December 17, 2024
I was traveling by minibus for 18 seats from Kursk to Donetsk. We had an accident, none of the representatives even contacted me to find out about my well-being, I am in a serious condition in the hospital. I contacted them myself, they said that they had nothing to do with it and only the driver was responsible
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July 29, 2024
Sinbad Travel!!!! The Donetsk - Gelendzhik regular bus is in terrible condition, the seat backs are fixed, half of the air conditioners are not in working condition. There was only ONE driver on the entire flight. The stops are not announced, no one controls the passengers.
The Gelendzhik -Donetsk flight was even worse, this time there were two drivers, but both did not know the way !!!! As a result, we traveled all the routes, lost a lot of time. Arriving at the border, the bus broke down. Drivers do not provide any information, they are rude. There is no escort at all !!!! As a result, the whole road is a mockery of people!!!!!! Put your buses in order and provide the service according to the cost!!!!!
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November 29, 2023
Extremely negative impression about this carrier. I booked a trip 2 weeks before departure on the website of this carrier and according to the booking I had to leave by minivan (8 seats) direct route Gorlovka- Krasnodar, which departs from Yenakievo at 11.30 (Olesya), 11.45 (Fox store) to Krasnodar. When booking a place for a trip, they contacted me a few hours later, clarified the data and said that a dispatcher would contact me 3 days before departure, and on the eve of the trip the driver would call to tell me the bus number - that was the end of my positive impression. No one contacted me 3 days before departure, they called me the night before and informed me that they would pick me up at the Fox store (Yenakievo) at 12.50 and take me to Khartsyzsk, then transfer me to a minivan that would take me to Krasnodar. In fact, the driver picked me up from Yenakiyevo at 12.50, took me to the stop "Rodnichok" (Khartsyzsk), where I waited in the car for about 40 minutes for a minivan. The minivan ( for 16 people ) arrived late ..What was my surprise when I asked the driver if he could stop at Katyusha, the Tape behind Katyusha, AS Krasnodar-1, as stated on the carrier's website, he replied to me that he did not plan to go there, since this is the Donetsk-Sochi route, and us (5 people who need to go to Krasnodar), he will land on the Tape, which is located on the M-4 highway, because if he goes to Krasnodar, he will stand in traffic jams for 3 hours, and people who go to Sochi will not like it. To which I said that traffic jams on Sunday, at 21.30-22.00 are rare, because this is not a weekday and daytime, that I would need to get from the Tape to the M-4 for 1 hour 48 minutes on minibuses with a transfer (then I looked that they do not go at such a time, they are up to 20.00 ply), the taxi that he offered - 1068 rubles would be worth it (such a pleasure...pay 2,300 rubles for a trip Enakievo - Krasnodar + taxi in Krasnodar), but the driver was adamant, spoke in raised tones, he didn't care about such difficulties at all and told me not to spoil his mood. Like, be glad that you were taken to Krasnodar at all. It turns out that the conditions of booking and transportation directly to the destination specified by the carrier company were not met.Will I use the services of this frivolous office -NO, will I recommend it to my friends - ABSOLUTELY NOT. I hope that my review will be useful for those who plan their trips in advance..
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September 16, 2023
8.09 we left Donetsk for Anapa with this carrier, comrades are extremely irresponsible and not obligatory!Instead of a bus, a minibus arrived, dirty inside, packed with passengers, stuffed things, nowhere to put them, stood right in the aisle…The driver drove all night with the windows open so as not to fall asleep ... everything was frozen and no one cared about the presence of children.But it's still nonsense.But the return on 14.09 was even "better".They dictated one bus delivery address, arrived at a completely different address (it was lucky that the locals knew where the departure was from and were miraculously lucky to get to the required address).The bus was almost an hour late, there is no communication with the drivers and the dispatcher!Contacting the number by which they booked a round trip from Donetsk and clarified the reservation, they tried to prove that they did not have such passengers, the number from which they dictated the meeting place, the bus data did not respond at all!There was only rudeness and rudeness from the operator.After providing correspondence, allegedly from non-existent passengers, from the apponent, the bus abruptly ended up in traffic ... Wait, it will arrive.To the question when....the answer is gorgeous, but how do I know, wait.A completely different bus arrived, with a different number, which no one warned about, and only thanks to the ability to communicate it turned out that a replacement had occurred and it was he who was going to Donetsk (only "Registered" was written on the bus).I do not recommend this carrier!
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June 2, 2023
It's just a nightmare and words cannot convey it! People like operators simply cannot work in this company! I booked tickets a week in advance, clarified several times whether the flight was going through Snezhnoye, they said yes it was going. In the end, NO!!! and they told me about it before the trip itself!!! I was left with two children to look for something to leave, it's generally normal! And they just started insulting me to my indignation and sent me an SMS - The tropical plague stay in Moscow!!! People never book with these I don't even know what to call them!
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March 26, 2024
I booked a ticket in advance.The flight was canceled, it's good that they warned us two days in advance.I hardly found another operator for my date.
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February 24, 2023
We were traveling from Krasnodar to Donetsk. They drove quickly, but arrived at 2:30 a.m. You can't call a taxi, there are no buses. The center is being shelled. And people are just dropped off on their own. Although many are willing to pay extra to be taken to the house and not to the most shelled areas. And the driver, as a girl, needs to be begged.
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2
December 23, 2023
Thank you for the trip. A very polite and sensitive driver. 22.12.23. Kursk- Khartsyzsk.
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3
July 18, 2022
A terrible company. I ordered a ticket a week in advance from Crimea to the DPR, agreed, they said they would call me back a day in advance. No one has dialed. I called them 20 hours in advance, the operator replied that everything was fine. I call 2 hours before departure, and they say they called me, I didn't pick up the phone. In short, they boarded. I do not advise anyone to contact this company. They are intermediaries, the operator blames the dispatcher, the dispatcher blames the carrier. In short, you can just not leave on time!!!
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May 2, 2022
Thank you guys for working at such a difficult time! We took our mom to Kursk from Gorlovka, we got there quickly. Mom is very happy and so are we)) thank you very much!!!
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July 23, 2021
I booked a flight from Moscow to Yenakievo. We agreed with the dispatcher Alexander that the baggage (1 bag) is free of charge. The driver or their operator called and said that all baggage was paid. I wrote to Alexander with questions, to which he replied, "I'm crossing you out, you're very problematic." Is this even normal? Learn how to work with people and only then provide your services
And without this case, the dispatcher answers indistinctly all the time and you need to pull flight information out of him with ticks
Sharashkin's office, I will never use their services again in my life
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August 8, 2021
Please do not contact this company, there is no comfort and understanding. We were traveling from Simferopol on a double-decker bus, the dispatcher did not warn about this. Seats are distributed near the bus in fact, they put 61-63 seats on the second floor at the very end of the cabin, but I warned that with a small child who is seasick. There is no understanding and sympathy. The bus is full to the brim, if only they could get their money. The dispatcher hangs up, all rudeness and rudeness.
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