My niece broke her arm, they put needles in her at this clinic. Upon arrival home, the doctors said that the operation was performed perfectly!
Everything was done on insurance, they did not ask for money and did not accept it from us, even though we offered it!
In April 2024, my nine-year-old daughter underwent appendicitis surgery at this Ingosstrakh insurance clinic. We did not pay a penny (transfer, medicines during treatment and with ourselves, surgery, stay of the child and mother in the hospital). All the staff are very caring, kind, polite, professional. The clinic is modern. We communicated through a translator and Google translate. Unfortunately, we spent almost the entire rest in the hospital, as appendicitis was with an abscess, there was a drainage tube for two days. It was scary to be in such a situation. But everything, thank God, went well. The only thing is, we arrived in the evening, ultrasound and blood tests confirmed appendicitis, but the operation was scheduled only for 11 a.m. the next day, besides, the anesthesiologist was 1.5 hours late. I begged to have an emergency operation at admission, then came up again at night when the child got worse, but they refused me, told me to wait for the appointed time. I was worried every minute while waiting for the operation. Now I think that I should have written or called the insurance company to influence the surgeon and the operation was carried out urgently.