SilverWave.by
308 reviews
November 30, 2024
Thanks for the detailed explanation of fixing liking tap by hangrove. Helpful and sociable service with proper price! And really polite shop assistants!
5
December 10, 2024
Everything is very professional. I easily found the necessary unique spare parts. I was pleasantly surprised by the low price level. I was pleased with the immediate response. I drove by myself, easily found the store following simple and sensible instructions.
The staff is pleasant, everything was arranged quickly.
Good luck to you!!!
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5
December 10, 2024
I really liked the service and speed of this store. Very good and high-quality components at reasonable prices. Good location. I will order more, I recommend it. We found a spare part based on the photo, it helped a lot
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5
February 11
I ordered a flexible eyeliner for the Grohe kitchen faucet. Everything worked out great! Original components, very competent and courteous staff! Excellent service center! I recommend it!
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2
February 7
Many thanks to the Silver Wave service Center and all its specialists for excellent customer service. Remotely, we identified the spare part I needed via Viber, promptly sent it, everything was fast, clear and to the point. Thank you very much! I recommend this service, I will contact you more than once!
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3
March 4
Many thanks to the store staff! I only had a photo of the spare parts I needed from the installation! We quickly found the part from the photo!, the prices in this store are very pleasant! I recommend this store to everyone! Thanks again to the store staff!
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3
February 3
The professionals are really working! They help to solve issues ranging from the sale and selection of spare parts (even for brands they do not work with) to any warranty situations. The communication system with the applicant has been established, everything is clear and understandable, and most importantly, timely. I asked about the Grohe mixer, they helped me pick up the necessary components, demonstrated everything at the pick-up point, explained the nuances of the warranty and provided full information about the service. This is not the first time I have addressed them, it is always effective! Special thanks to the management for the well-established system of work!
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3
March 3
Thank you, everything is fast and professional. Competent advice, a wide range of products and reasonable prices. I will contact you here if necessary and recommend this company to others.
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2
January 13
I ordered a shower sealer... placed an order at 9:00 a.m. and picked it up at 10.00 a.m... Very quickly. Thanks!!! Pleasant staff! Convenient access, close to the MKAD. I recommend it!!!
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5
March 25
Excellent plumbing parts store. Service, repair. They suggested the number of components for the laufen toilet bowl, it was not available, but the information was invaluable. I ordered it in Europe and fixed it myself. Thank you, I recommend it to everyone. I found a shower sealer only from them. Definitely a great plumbing parts store.
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3
April 1
Excellent service center-shop! Professional advice and approach to business. They are very polite and patient! I have received clear and comprehensive information and help on all my questions!
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3
December 9, 2024
Excellent service, I asked about a rare mixer cartridge for our market, drove up a couple of hours later, promptly took it away, the price tag was adequate, they prompted everything and helped with the choice on Viber, an excellent store for everything related to plumbing, etc. 👍
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5
March 20
I contacted the store with a request to pick up a product similar to the existing one. The consultants worked quickly and professionally. The product was shipped on the same day. The product fit perfectly! Thank you very much!
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3
January 17
That's the case when you love your job. The best plumbing brands. Good advice.
Also, six months later, I contacted the service. I sent the video, discussed the essence of the problem and the cost of the solution in advance. The OLI installation is now working as expected. A work guarantee was issued. After all, the master knows such nuances that you might not guess yourself. Polite and neat, it was a pleasure to chat!
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5
December 4, 2024
I ordered a diverter for the hansgrohe focus e2 mixer. They were promptly sent, pre-consulted on the correctness of the selection of the part. The product is original, high quality, I made the replacement myself without any problems. Everything is fine.
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5
January 27
Excellent service.
I found the product, called, and the order was ready in twenty minutes.
I bought a cartridge for a German Hansgrohe faucet-one hundred percent original at an adequate price. The master gave detailed and professional advice on all the nuances of its replacement.
Good luck.
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3
March 14
The service was clear, fast and to the point. The staff is extremely pleasant and helpful, and, importantly, the service center employs highly qualified specialists.
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2
March 6
Great store! Plumbing spare parts for the installation were available, unlike competitors. The order was processed promptly and professionally. Thanks!
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3
January 16
SilverWave - you are the best! Very nice staff. Everything was explained and told in detail. And after they found out that I was a disabled person of the first group, they offered to deliver a spare part (for free). And by the way, the quality of the product is excellent and the price is much cheaper than others! Thank you for your professionalism and understanding!
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6
January 23
I am very grateful to the Service Center for the professional solution - to find a competent and correct solution at my request. The order was formed very quickly and the next morning I already received it in my city!!! Thanks to all the staff I've come in contact with these days!
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5
December 26, 2024
Good afternoon. I asked the company to find a cartridge for the mixer. They worked very quickly and efficiently. Thank you for the service. I will advertise your company. Good luck and prosperity to you and your clients.
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5
March 3
We found spare parts for the Grohe installation of the 10th years, on order. I thought I'd wait longer, but no. Promptly, they called back and clarified whether the order was relevant. We sent you the exact information on how to get there. It turned out to be close to the house. A friendly girl met me at the pickup. It is clear that he knows the topic and understands it. They issued a guarantee and a receipt. There is a payment at the terminal. I recommend it)
If something breaks, I will contact you here again.
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4
June 17, 2024
Excellent service center! Very competent and polite specialists!Original and unique components. I ordered the original cartridge, it was installed, everything is super, everything works perfectly! Thank you so much for the service, for the speed and quality of the services provided! It's a pleasure to work with you. Definitely, I will recommend only you to everyone!
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14
May 10
A very pleasant impression of the service. We found everything in the photo and waited, even though it was the end of the working day. They made sure that I quickly found the location of the pick-up point. Thank you, it's a pleasure doing business with you.
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2
March 7
I was looking for a cartridge for the Grohe mixer. This cartridge was available to the guys from SilverWave. I contacted them, went to Viber and there they identified the exact model from the photo, and then agreed on pickup. The next day I arrived at the pickup point, the cartridge was already waiting for me. They issued a guarantee and a receipt in a minute. Later, a specialist answered my installation questions on Viber.
The service is excellent. Everything is professional, competent and polite. I recommend it!
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4
February 17
It's not the first time I've bought grohe and hansgrohe plumbing parts here. The product is of high quality with a guarantee, they will tell you what and how to change and where there may be pitfalls during replacement. The work schedule is convenient, previously I had to go to the market and spend a day off.
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3
December 17, 2024
Excellent service center.Competent specialists and good service.A large selection of spare parts and components at reasonable prices.I recommend.
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4
September 6, 2024
I was pleasantly surprised and greatly) pleased with your service center! Beautiful, polite and pleasant specialists worked perfectly! Special thanks to the master who fixed the factory defect of the Wasserkraft Main 4107 mixer! The deadline for eliminating the defect is as stated. I wish you every success and polite customers, and fewer complaints to customers.
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8
March 4
Many thanks to the service center! That's just huge!!! I needed a drain mechanism to install Kolo. I have heard "no" and "won't" from many centers
But SilverWave did it!!!! And they didn't even take an advance payment for the order. Great job!!! I will recommend you to everyone!!!
Thank you!!!
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3
April 12
We quickly responded to the order. The technical specialist of the company approved the spare part I selected based on the photos I sent. The switch is installed in the mixer, everything works fine
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3
December 12, 2024
A wonderful service center!!! I contacted this service center with the purchase of spare parts for the VITRA toilet. Spare parts were available. I got a consultation on the phone. While I was driving to them (the journey took about 15 minutes), the order had already been formed and was waiting at the order desk. Thank you for your professionalism.
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5
January 26
We needed fittings from the oli installation, the original was not available, the consultant helped us find another option that suited, I am very pleased with the help provided, thank you
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3
February 19
I ordered a Grohe cartridge, the price is the lowest and in stock, it was sent quickly, everything was fine! The warranty is 1 year, I think it will work like the previous 10 years!)
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3
January 2
Many thanks to SilverWave for their help in purchasing the components. All components are original and at good prices! Happy New Year!
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5
August 21, 2024
I would like to thank the SilverWave service center for the high quality service! We needed a drain mechanism for installation, the only store in the Republic of Belarus that found a suitable one. A particularly pleasant impression was left by competent specialists who consulted as soon as possible, answered all questions, and helped to choose what was needed. We also offered the services of installation masters, 10/10 service! I recommend it from the bottom of my heart, I will definitely contact you again on occasion, thank you!
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9
March 19
I asked for help in selecting the mechanism for the installation of cersanit (filler fittings - valve 3/8), they were picked up remotely from a photo via messenger, very quickly! They offered delivery. I received everything as soon as possible. Advantages: price, efficiency, convenience, courtesy. Cons: there are none. I recommend the service.
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3
January 29
I apply 2 times for small things for a shower stall. It's strange that thousands of sellers sell shower cabins themselves, but if something is broken, look wherever you want or buy a new cabin. It's good that these guys are here, a good assortment at reasonable prices, polite staff, I highly recommend it.
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3
April 8
Promptly, clearly, competently! Explained popularly how to replace a part! Well done! You deserve a high rating!
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3
February 22
I am very satisfied with the service! The order arrived quickly, the manager clarified additionally about the type of part and asked to send a photo of the old one so that everything fits exactly. Convenient pickup option. I will contact this company in the future!
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4
December 5, 2024
I chose a lid with a microlift on the toilet on the website. The price turned out to be acceptable. I made an order. The consultant called back, the product was in stock. I arrived at the office. Upon receipt, the consultant examined the cover and issued a warranty card. Explained how to mount and use (to extend the service life).
Installed it. Everything is broken and working. Thank you.
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5
February 10
I have already ordered a triple cartridge for Groe Eurocube faucets, they always provide advice and prompt completion. I hope the third faucet won't need to be replaced soon))) Thank you for your work.
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3
July 5, 2024
Excellent service center. I needed a toilet lid. In all stores in the Republic of Belarus, the model I needed was missing, in one of the stores I was advised to contact a service center. The staff of the center contacted me very quickly, found out all the nuances. Despite the fact that the lid model I needed had already been discontinued, the center staff found a replacement, which was quickly delivered to me. The new cover fit perfectly. Thank you very much.
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11
January 6
The only company where I was offered a reasonable delivery time and price. All the conditions have been fulfilled. Excellent service.
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6
March 5
Thank you for your excellent work! Everything is fast and professional! Polite staff. Convenient location.
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2
March 3
I always find the necessary spare parts for the installation of Roca in this service center. The prices are adequate, everything fits into place.
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3
March 23
Good afternoon, I bought a cersanit toilet water supply valve yesterday, the guys suggested it, everything was great. I didn't know there was such a store, now it's just for you, thank you very much!
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3
July 2, 2024
Everything is great, starting from the first call and ending with the receipt of the goods. Convenient, fast, and competent. Original spare parts for expensive plumbing at reasonable prices. There is practically nowhere else to be found. Professionalism and involvement are felt even according to the drawings of the s/h on the white board.Thank you, I will contact you again
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11
March 10
It was in this place that I found the original grohe diaphragm for the filler valve in the installation. The product was in stock, the price is lower than the analogues on the marketplaces.
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4
September 16, 2024
Many thanks to all the specialists. They are very literate. They understand it right off the bat. We picked up an analog instantly. I couldn't find it anywhere. They are very polite and correct. The delivery is very fast. Thank you very much! Good customers to you!
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8
January 24
Today (January 24) I purchased a spare part for the OLI installation from them, which leaked. I arrived, bought it, and installed it. Everything worked as it should (they said don't even look for it or you won't find it on the construction market and on the mainland)
Thank you for your work.
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3