Silk Way
70 reviews
May 11
There are no advantages, only negatives.
We arrived at this hotel on May 4 to book two rooms for two couples for one day, on May 9th.
The price was indicated, which we agreed to and verbally confirmed to us that we had booked two rooms for May 9th. We left to explore the city of Aktau.
In the late afternoon, they call us and tell us that the cost of rooms has increased by 30 percent from the originally indicated one. We thought about it and agreed. Twenty minutes later, they call us again and say that someone is coming to them and they cannot provide us with numbers for the specified dates, so we will need to call on
May 8 and check the availability...
It was a shock for us, since we could not physically have and we had no connection with the outside world, because we came to see the beauty of Mangestau and specially came to this hotel to book.
I do not recommend visiting this hotel.
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May 15, 2024
The hotel is located in the historically old part of the city, but it is convenient from the point of view of arrival to /from the Airport. Everything you need in the room is clean, mostly Russian staff, friendly attitude. Delicious food: breakfast is included in the price, and lunch or dinner can be ordered at a convenient time. There are coolers with drinking water on the floors, an elevator (4 floors)
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3
October 9, 2024
We liked the hotel. We stayed for a few days with my husband. Everything is clean, the situation is calm. The staff is very friendly. Special thanks to the administrator Olga and the waiter Tatiana. We will definitely come back.
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3
August 21, 2024
Convenient location in a clean area near new buildings, a walking step to the sea. Grocery stores, transport are also nearby. Unfortunately, the flowerbed at the entrance has not been cared for for several years, which gives a shade of abandonment and spoils the overall appearance.
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2
February 28
The hotel is great, I stay there all the time. It's always clean, quiet at night, there are no booze, the staff is good, the kitchen is also recommended
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2
May 19
There are moments, but where are they not?)) and from the permanent one - a clean room, delicious breakfasts and friendly staff, special thanks to everyone!
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1
May 28
Excellent hotel, nice rooms, delicious cuisine and friendly staff
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1
July 28, 2024
The hotel is "3 stars", but in fact it is not, because it is 3 stars. The bathtub does not rest against the wall as it should, because when you take a shower, the water flows down the wall to the floor. The air conditioner is old and noisy, there are few outlets, there is no kettle in the room, they are not cleaned thoroughly. When I moved the mini fridge to turn it on, I saw a century-old layer of dust. It is suitable for a maximum of one or two nights, but for this price it is difficult to find a better hotel in Aktau.
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3
1
October 31, 2024
A wonderful hotel, clean and spacious, and breakfast is served. Thank you very much, I will definitely come back again))
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2
May 1, 2023
A good number of rooms - clean, cozy rooms, the bed is made every three days, the washbasin is replenished. The staff is polite and helpful. The included breakfast (buffet with a wide selection) can be supplemented with lunch and dinner (on request). The location of the hotel is convenient, there is a large parking lot.
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2
June 4
Very friendly hotel staff, cozy atmosphere
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July 17, 2023
02-07.07.2023. The hotel is in a quiet, old neighborhood. About halfway from the center and the country beaches. Breakfast (buffet),swimming pool (free of charge until 15:00). And nearby (~10min walk) is a good KAKHETI restaurant. And if I happen to visit Aktau again, then the first thing I will consider for my stay is this hotel.
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5
July 24, 2023
I liked this hotel. Breakfast is included, and you can also have dinner for reasonable money. The rooms are clean and cozy. The hotel also has a swimming pool where you can swim. From morning to 15 for free, then only 1,500 tenge. Overall, I liked it.
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2
April 23, 2024
Excellent hotel, I recommend it. Everything is clean and tidy. Breakfast is included, which is very nice. Delicious cuisine.
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3
August 12, 2023
Like it. The rooms are decent, the staff is attentive, the breakfasts are delicious, the location is quite good. It is consistent in price and quality. Plus a swimming pool in the hotel. We enjoyed it in the heat.
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2
August 28, 2023
The staff is very polite.
I liked the breakfasts, but the lunches are a little weak.
Some furniture requires renovation/restoration.
There is a swimming pool, but the sauna was not working.
In general, I liked everything, we spent 3 nights.
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3
December 15, 2023
The rooms are clean, the price is adequate, the food is delicious, the TV does not work, I did not use the Internet, the staff is super
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3
November 20, 2024
A good hotel with large rooms and affordable prices!
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3
March 5, 2024
Mentally. The rooms are huge. Kettle in the room on request. The food is delicious and satisfying. I recommend it!
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3
January 16
Cozy place, attentive staff
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3
June 24, 2024
Simple, but inexpensive. Nice and very caring staff. Generous breakfasts.
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3
August 17, 2024
A good hotel , although the exterior of the building is not attractive .The rooms are clean.
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3
1
June 8
The staff is polite and nice.
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July 26, 2024
Delicious breakfasts, clean rooms, friendly staff
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4
July 3, 2023
I was in Aktau for the first time and went with the children to the silk way hotel, I liked absolutely everything from breakfast to room cleaning. I recommend
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3
August 28, 2023
A modest hotel, close to the sea.
Delicious breakfasts. Fitness center and swimming pool for a fee
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January 3, 2024
The staff is friendly, thanks to them, it was good, well, the hotel is good, we recommend it!
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4
June 3
The food is delicious
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March 6
Very nice hotel
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1
December 17, 2021
The location is good - quite a quiet area, outside the school, on the other hand a small residential complex, near a grocery store with everything you need, sound insulation in the rooms is excellent, the bed is comfortable, clean, odorless, you get enough sleep fresh and rested, breakfast is delicious and hearty, you forget even about lunch :)
Special thanks to all the staff - always they are responsive, adequate, friendly and in a good mood, answer any questions, wish you a good day in the morning - and everything works out!
If I had known in advance, I would have booked through the booking mobile app, 10% is not superfluous :)
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3
January 23
It's a terrible hotel.
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3
1
May 21
Nice hotel! I had a vacation in the summer of 2023.
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1
December 17, 2023
Quiet area, away from hiking trails. Good service.
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3
July 30, 2021
It's all good. Excellent maids, they clean every day. It's all good. I recommend this hotel. Everything you need is nearby. You don 't have to go far . ATM , shop , pharmacy are all nearby.
The room is clean, the food is good. Good price for laundry. The air conditioner works perfectly. The hotel is quiet. In general, everything is fine.
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1
March 1, 2024
A good hotel. Polite staff. They did not refuse to print it out.
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3
September 20, 2021
The hotel is appropriate for the price and quality. Funny guy and girl at the reception. The questions are solved very positively. There was no corkscrew, they opened a bottle of wine with a knife))) The rooms are clean and not smoky. It was even a little hot. We took a room without breakfast. On the whole, we are satisfied.
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3
July 7, 2024
Excellent hotel there are no disadvantages
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3
October 4, 2023
Clean and cozy.
The staff is friendly.
Breakfast is included and everything was delicious!
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3
December 3, 2022
It was a little cold in the room, but the heated air conditioner heated the room after a couple of hours. Overall, it's a great room for its price tag.
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4
1
July 27, 2021
A good hotel. There are a number of minor flaws, but you can live. The beds are comfortable. For this money, it's normal. There is a mini gym. Well, it's very mini) well, and a bass player. I never really hit him. It is open until 15:00
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3
August 21, 2023
We made a mistake with the reservation, but changed and provided a different room. All the documents were done on time. The Wi-Fi signal on the fourth floor is very weak.
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3
February 14, 2024
There are lazy people sitting at the reception, you ask for it yourself
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4
March 17, 2024
A good hotel. The breakfasts are good
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4
August 1, 2019
A good hotel, in general. Excellent service. He lived for a week. Every day, cleaning, change of linen and all accessories. Excellent cuisine and service. Polite staff. Of the disadvantages, only the location . Who is without a car, it is not very convenient. But not critically. Excellent price-quality ratio. I will definitely stay there next time.
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4
January 29, 2020
The hotel is good. I came on a business trip. The room is clean, cleaned every day. Smoking is not allowed in the rooms. The kitchen is very tasty. The only drawback was that the room was cool, I had to turn on the air conditioner to heat the room. I came in winter, which is probably why it was cool in the room. But in general, the impressions were positive.
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3
October 10, 2022
The hotel is open, in general everything is OK
WiFi is weak, but there is
The food is passable
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2
March 9, 2024
A good hotel 🏨👍
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4
October 29, 2020
I really like this hotel. Friendly staff, clean, comfortable rooms. Every time I come to Aktau, I stay here!
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3
1
February 22, 2024
Everything is cool
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4
January 26, 2022
Excellent price ratio. Even better. The staff is excellent
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3