The historical concept of the hotel, its design, location, delicious breakfasts and a beautiful terrace make the hotel an ideal place to relax in Samarkand.
But the most important thing is the atmosphere of real Oriental hospitality, which you immerse yourself in thanks to the sincere care of the staff.
Transfer arrangements, location recommendations, assistance with minor issues and various compliments from the hotel are just a small fraction of what they do. Globally, they are involved in shaping the image of Uzbekistan and, in my opinion, they are doing an excellent job with this mission. We had a rest in Uzbekistan for the May holidays.
10 stars out of 5 and our thanks for the rest! We wish to keep the brand 💪🏼
I definitely recommend it!
We really liked the hotel. Pleasant and polite guys meet, they will always help, upon arrival they conducted a tour of their mini museum (beautiful photos turn out), treated them to a glass of wine and fruit (a trifle, but nice). The rooms are clean and fresh. The room has super beds, a kettle, glasses, tea and coffee, daily replenishment, as well as water. By the way, water is everywhere - you can always take it, which is important in the heat. Daily maintenance. The bathroom has modern equipment, there are all the necessary bathroom accessories, even shaving ones, which I met for the first time all the time. A very decent breakfast buffet: porridge of 3 types, while delicious, pancakes of 4 types, boiled egg and scrambled eggs, sausage and cheese cuts, sausages (delicious), dried fruits, fresh fruits and vegetables, dry breakfast, nutella, yogurt, oriental sweets, tea bags of a bunch of types, but you can brew and I put the coffee in the kettle myself, my girls liked it. Cute girls will make coffee and bring it, help you figure it out. It is very convenient and mentally possible to have breakfast, relax, chat. There is a cool terrace where in the evenings we sat, talked, took tea from the room, oriental sweets, this is all that adds to the vacation of super impressions. In general, it is not far from the railway station and tourist spots. The guys will always tell you where you can go for a walk and have a delicious meal in the evening, while not super expensive, but you need to book places in the restaurant in advance. It was very nice that when we were evicted, they did not immediately forget about us))), but left our things at the reception, after the tour they gave us a rest, took water to the toilet, and the cherry on the cake ordered a transfer at the expense of the hotel to the train station. In general, the hotel left a very good impression. He justifies his cost. Thanks a lot to all the girls and guys from the hotel for their patience, because we were a great company)))
We recently stayed at the Silk Road Empire Hotel in Samarkand, and our stay exceeded all expectations! The hotel is brand new and it is immediately noticeable: the rooms are modern, stylish and very comfortable. The breakfasts here are simply great – a wide selection of dishes for every taste, ranging from fresh fruits to hot dishes.
We were especially pleasantly surprised by the evening surprises – a choice of red or white wine. And upon departure, the hotel gave us small but very pleasant keepsake gifts. I would also like to mention the free return transfer that the hotel organized for us – it really takes care of the guests at the highest level.
We recommend Silk Road Empire to anyone who is planning a trip to Samarkand. Here you will find not only comfort and coziness, but also real hospitality!
Overall, everything is great! Beautiful, comfortable, and sincere! The staff is very attentive, the interior is original and colorful. The location is convenient.
There are no disadvantages, only wishes to get better (as I already mentioned at the reception).
It would not be superfluous to have a coat hanger at the entrance, there is a place for this (so as not to hang jackets in the closet on hangers).
Russians are still used to eating pancakes and cheesecakes hot, cold, well, it doesn't fit at all (but this is the problem of all Uzbek hotels, we were in 4, and cold dishes are everywhere)
It was very nice that the hotel gives guests a plate as a keepsake, but it is better, of course, to provide another souvenir, not so voluminous and fragile. After all, tourists then travel by plane trains around the country and beyond, it seems to be a good thing, but it causes discomfort)
In general, thank you very much, the memories are the most pleasant!
My wife and I stayed at this hotel in August 2024 for three nights. We were very satisfied. The staff is very polite and helpful. A transfer from/to the airport was arranged upon request (it was free to return). The room is very clean, new, cleaning every day. The breakfasts are hearty and varied. The staff will always help, prompt, and organize upon request. It was always a pleasure to return from excursions to the hotel - pleasant coolness and super aromatization of the air) Very comfortable bed and mattress. The location of the hotel is good, all the sights are within walking distance and most importantly, the very delicious Samarkand restaurant (portions / price and quality) were very pleasing (there were also Emirates in the restaurant - portions are less / the price is 1.5-2 times higher and I would not say that it tastes better, you pay for the view and the roof veranda). I sincerely recommend this hotel. You will definitely be satisfied!
We stayed at the Silk Road Empire Hotel in April 2024. We chose the hotel based on reviews on the Booking website and did not regret our choice at all. Excellent rooms with everything you need, new furniture, very comfortable mattresses. The plumbing is new, the water pressure is excellent, no foreign odors. Delicious and varied breakfasts in the restaurant, excellent morning coffee. I would like to note the cordiality, responsiveness and hospitality of the entire hotel staff, as well as such pleasant things as a glass of excellent local wine as an evening compliment, a souvenir and a free transfer to the airport.
The staff tries to demonstrate politeness and hospitality, helps with luggage, very unusual check-in and generally cool hotel concept. The only thing that spoils the impression is that in addition to the cost of living, they take a tourist fee from above (and it is included in the cost of living and they did not take it anywhere else during the entire trip), they wind up VAT on it, in addition, when paying in rubles, they recalculate the amount at the cosmic rate. As a result, instead of $ 728 (9,107,000 soums) I was forced to pay $902 (11,279,624 soums). That's the price of ostentatious hospitality. The only hotel in the entire trip from Nukus to Tashkent, where guests are deceived like this. As a result, the impression of the hotel is negative.
A wonderful hotel! Beautiful, cozy, stylized by national history. The rooms are spacious and bright. High-quality mattresses and bed linen. The location of the hotel is very convenient. All the main attractions of Samarkand are within walking distance. Cafes, restaurants, shops, pharmacies - everything is nearby. The staff is very friendly and helpful. Good breakfasts. The stunning design of the corridors and common areas. Soft and bright carpets in the corridors. Comfortable and beautiful sofas in the lobby. I definitely recommend it.
An excellent hotel, decorated in a national style. It is well located. Friendly, friendly, helpful staff. A decent breakfast. Cleanly. A very warm and sincere welcome . I recommend it!
A super hotel, with sincere and very caring staff!
The rooms are spacious, everything is new, the room has everything you need, slippers, bathrobes, bathroom accessories, as well as tea and coffee! The mattresses are super, the linen is very comfortable!
The hotel is located in a very convenient location, everything is very close, you can walk!
The breakfasts are great!
We really liked it, we recommend it!
We stayed at the hotels from April 7 to April 9!
I really liked the hotel, which combines a modern level of service quality and the historical appearance of diverse Uzbekistan. Huge sofas in various colors are just a place for a photo shoot. The staff is very pleasant, the food is organized at the highest level. There is always drinking water! Thank you and wish you prosperity.
A wonderful and cozy hotel with polite and friendly staff. A good part of the trip is the place where our house is temporarily located and this hotel really becomes a home when traveling around Samarkand. And also delicious and beautiful breakfasts
Samarkand is a beautiful city, but the hotel or rather the Silk Road Empire hotel-museum is something!
I tell you in order:
The check-in took place in the lobby of the hotel and we were personally handed the keys to the famous apartments, we got the presidential one for our family of three!
Very beautiful and equipped (photo attached)
The room has everything: bathrobes, slippers, shower products, a towel, everything is clean and new.
Breakfast is just great!!!
There is a coffee machine, coffee lovers will understand, there are so many types of tea for any gourmet, you can order an omelet, cook a lot of delicious, sweet and fruits.
For two nights we received a compliment from the hotel, fruit and a glass of wine.
The hotel is like a museum , I want to take pictures of everything!
One thing is, there is only Wi-Fi Internet, weak, we need to work on it, but for me it's not scary, we had a local SIM card!
Therefore, thanks for our stay at this hotel ⭐️⭐️⭐️⭐️⭐️ It was very cool!
Thank you 🙏
Perfect. Breakfast won my heart, and I'm picky in this regard. It's delicious at home.
The room is gorgeous, the staff and attention to the guest are super. The location of the hotel is good, close to the main attractions
A historic hotel in the center of Samarkand, very clean, an atmosphere of pomp and chic, the guys try very hard, fulfill all requests. A wonderful buffet breakfast, a large selection of dishes, coffee is brought to the table, a good selection of fruits and nuts. I wish prosperity to the hotel and good customers!
Отличный отель практически в центре города.Прекрасное обслуживание, добродушный отзывчивый персонал.
Завтраки очень вкусные ( домашние сырники и блинчики особенно).
Хорошие новые номера, классные матрасы. Каждый вечер при посещении ресторана на террасе, был комплимент из свежих фруктов!
Возможно для кого-то будет минусом, то что в номере не было окна, спали с работающим кондиционером, но нам он не мешал, мы же не спать приехали, а гулять по красивому, яркому и жаркому Самарканду!
This hotel was recommended to us by friends, but after seeing the diverse reviews, we were a little worried. Fortunately, love happened. The hotel is not located in the old town, but in a convenient location, from where it is 7 minutes to the best restaurants in the city (Samarkand and Sycamore, and even Sirius), near a park, opposite an Italian huge ice cream parlor, there are a lot of decent children's shops on the street. You can get to the old town by taxi for 150 rubles, in 10-15 minutes. We talked in advance about which room we needed and we were shown 3-4 options to choose from (with windows facing the street, courtyard and inside the corridor). We chose to go outside, because the room has 2 beautiful windows, although it's a bit noisy, but we can't do without air. What distinguishes the hotel is that it is a family boutique, I will not repeat about the tour and installations. It is important that the owner and his son accept you as at home and, if you are respectful, then the doors are open to you in everything. The owner personally delivered compliments in the form of fruit or wine in the evenings. The breakfast was very decent: scrambled eggs, porridges, fruits, fresh vegetables, cheeses, national pastries, cuts, cottage cheese, delicious quince jam. The hotel is new, and it feels good. You will not find a large lobby and windows are not fixed in ventilation mode, and there are no blackout curtains. But now I understand that I noted this for myself, but these moments did not spoil the impression at all. You feel some kind of love and care, and you don't feel like a walking "wallet")))
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Алексей Максимкин
Level 6 Local Expert
June 7
The best hotel I've been to in the last few years. Incredibly polite staff, perfectly trained, everything is beautiful inside, a good European breakfast (cereals, omelets, yoghurts, a lot of fruits and vegetables), good location. We arrived from the airport at 9 a.m., the rooms were immediately occupied (without waiting for 14:00), we were sent to have breakfast. Upon departure, a compliment was given and a taxi was ordered to the train station at the expense of the hotel. I really liked it. From now on, I will stop in Samarkand only here.
I travel a lot, but like here, I have been accepted in few places. We immediately conducted a tour of the hotel, told where to go, changed the currency, answered all questions. Any requests were executed instantly. The breakfast is very tasty. The hotel is beautiful, the rooms are comfortable. There is an outdoor veranda where you can sit with tea in the evening. Well, it's just a wonderful place!
It's a very atmospheric place. Polite staff. They meet and escort you. The owner of the hotel greets the guests himself and conducts an exciting tour. The rooms are lovely. There is everything you need. The breakfasts are good and, which is very nice, there is real coffee!
In September 2024, I was supposed to stay at this hotel, but I couldn't for objective reasons.Nevertheless, I consider it necessary to share my opinion about the behavior of the hotel staff.
On August 30, I booked a room on the hotel's website from September 23, I got a call from the hotel, they spoke very politely, asked what kind of mattress softness I prefer, and asked me to make an advance payment, as they said, just in case, because it's still early, but you never know what. At the same time, no one told me that if canceled three weeks before arrival, the money will not be refunded (there was no such condition on the booking or on any other site). I found out about this only after a week later, on September 8, the trip was canceled for health reasons. I asked for a refund, they promised to resolve the issue within two days, but nothing has been resolved until today. It seems to me that this behavior of the hotel staff is unprofessional and unethical.
Excellent hotel, price-quality ratio. Beautiful hall, comfortable bed, new bathroom. The breakfast is very average, but everything is there. There is a smart kid at the reception who is interesting to chat with. The large red sofa in the center of the room is generally superfluous, it takes up a lot of space. Wi-Fi is flying, the location of the hotel is good.
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К
Клёна
Level 5 Local Expert
September 14
We stayed at the Silk Road Empire Hotel in September 2024. It's a wonderful place, as if you're visiting close friends. The staff is very friendly, met, settled ahead of time, fed. The breakfasts are very tasty, for every taste: cereals, porridges, eggs, cheeses, fruits and vegetables, pancakes, cheesecakes. Everything is fresh/warm/delicious. from fruits: apples, pears, pomegranates, peaches, nectarines, melons, watermelon... you can't count everything. The room is fresh, comfortable, wide beds, double-sided mattress - you can choose a more comfortable side. Most of all, compliments to the room in the evenings bribed. It is very pleasant when a glass of wine or fruit is brought to the room in the evening after a long day of travel. It's captivating. I will definitely recommend it to my friends and acquaintances.
A very beautiful hotel. Polite staff, good service, the room is large. A good breakfast. The room with windows facing the street is very noisy, if you open the window — there is heavy traffic outside. Television sometimes hangs.
Прекрасный отель с чудесным завтраком (всего много и вкусно). Номера просторные, с хорошей кроватью. Жесткость матраса в самый раз). Везде стоит вода, что в жару актуально.
Есть хорошая терраса. Персонал очень доброжелательный и новый помочь.
Единственный минус: мы заранее спрашивали ранний заезд (не обязательно), и нам его согласовали. Когда приехали, попросили плюс 90$ доплаты. Потом оказалось, что доплаты не надо. Предложили заплатить в $, но сдачу хотели дать в местной валюте по крайне плохому курсу. И эти 15$ сдачи мы выпрашивали целый день...
Плюс, попросили отказаться от букинга)
А так, рекомендую!
Everything is at the highest level, especially the staff. The breakfasts are awesome, you can lick your fingers, everything is at home. A large bed, with the desired rigidity. All great fellows. Keep it up
A fresh hotel. Upon check-in, the owner advertised it as the best hotel in the world and we believed it! The wrapper is gorgeous: carpets, a museum, cleanliness, excellent breakfasts, helpful staff ready to help everyone, each room has an individual design, shampoos in the room, dental kit, TV 4000 TV channels. Everything would be fine, but! Hair on the bed after cleaning, no WI-fi signal, and in this regard, all of the 4000 channels on TV were not loaded.
A wonderful hotel in Samarkand. The rooms are clean and cozy. Wonderful plumbing in the rooms. The unreadable atmosphere of an Oriental fairy tale. Friendly and helpful staff. A very good breakfast.
Hello.We stayed at the hotel.Everything is great.Great breakfast, luxurious lounges, great room.The staff knows their business:inquiries, questions, where to change the currency, what to see will help.Thanks for the reception.
I recommend.
Complete delight! The settlement process is a whole performance. The beds and pillows are very comfortable. The shower stall was leaking a little, but these are small things. The hotel is just super 👍
A magnificent hotel! The design, the attention of the staff, the comfort of 5 stars! The hotel is decorated with great love for its country and pleasantly surprises with the attitude towards guests. I will be happy to recommend it to everyone!
The hotel is in the very center, you can walk everywhere,there is just a museum in the corridors of the hotel,the staff is excellent,they try very hard to make the guests like it, in the evening they offer wine and fruit as a compliment from the hotel, perhaps this is the best of the three hotels we visited in Uzbekistan
A great hotel, they met us, helped us with our suitcases, checked us into an improved room, told us about the history of the hotel.
The room is the newest, cleanest, I advise everyone!
Впечатляющий отель! Свой музей, каждый номер - отдельная историческая личность, справка о ней висит в номере. Перед заселением персонал провёл экскурсию по отелю и рассказал о номере, где буду проживать. Интерьер - одним словом роскошь! Мягкие ковры и диваны в коридорах, в номерах - кондиционеры, интернет-телевизоры, аромат, для верующих есть ковры, чётки и указание направления.
На этажах есть свои рестораны с вкусной и разнообразной едой.
Единственное, что мне немного мешало - в ванной комнате моего номера было душно, видимо, кондиционер в ней плохо продувал.
С удовольствием приеду ещё!.
Отличный отель. Интересен своей концепцией погружения в историю страны. В отеле создана аыставка народных костюмов, приятным бонусом будет то, что в них можно сделать фото. Также каждый номер отеля носит имя известного исторического персонажа и гости могут ознакомиться с информацией о данной личности.
Красиво, роскошно, отличный сервис, очень внимательный и гостеприимный персонал. Вкусный и разнообразный шведский стол на завтрак.
Новый, роскошный, уютный отель. Отличное расположение, рядом парки, много кафе, ресторанов. До Гур Эмир минут 20 пешком по паркам опять же, до Регистана пешком полчаса. Улочка небольшая, поэтому не громкая.
Хорошая шумоизоляция в номерах и в т.ч. окна с улицы значительно убирают шумы.
Удобная кровать, ортопедический матрас, большая ванная комната, всегда есть горячая вода, уборка ежедневно. Очень мягкие полотенца, белоснежное белье, есть халаты, тапочки.
Вместительный шкаф, куда посещаются длинные платья!! А это большая редкость))
Отличные завтраки. Все свежее и большой выбор. Яйца в любом виде, 2 вида каш (оч. Вкусные), кофемашина, соки, сухофрукты, сыры 5 видов, нарезка, сосиски, блины, блины с начинкой, творог, йогурт, свежие овощи, фрукты, арбуз, дыня и выпечка❤️🥰👍
Отдельно хочется поблагодарить гостеприимных хозяев этого чудесного отеля. Нас встретили как родных, все показали, рассказали про отель, даже дали выбрать комнату!! Пошли на встречу когда попросили решить вопросы по выезду. Помогали во всех вопросах. Видно с какой любовью относятся к своему делу и "детищу".
Процветания, и много благодарных клиентов!
A lovely new hotel in the middle of the city next to the park. The breakfasts are a wonderful buffet. The rooms are large, cozy, and have everything you need in the room.
Останавливались в мае 2023 г в составе тургруппы. Плюсы: удачное местоположение, интересная концепция посвященная династиям и правителям, оставившим важный исторический след в истории Шелкового пути. Внутри отеля на 2 этаже есть небольшой музей, посвященный этому. Ну то есть не музей, а часть интерьера и часть концепции. Все новое, чистое. Отличные кровати, качественный текстиль. Завтраки я бы оценила на 4, но голодными не останетесь. На мой вкус слишком много мучного (блины и булки всех разновидностей). Но это дело вкуса. Ещё из минусов - шумновато за окнами. Но отель только выходит на рынок и поэтому оооочень старается. Ну а нюансы есть везде, это дело очень скб'ективное. В целом не разочаровал, было приятно, удобно, вежливо.
It was the first time in such a wonderful hotel, the breakfast was great and the staff was very good.I definitely recommend it!
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W
wwwvideo
Level 8 Local Expert
September 26
It is a very atmospheric place, everything is very beautifully decorated, with its own small museum. The staff is very friendly and helpful. I recommend it to anyone who wants to immerse themselves in the oriental atmosphere.
Очень красивый, колоритный отель, на ресепшен приятно пахнет восточными ароматами. Вкуснейшие завтраки. Светлые, просторные номера, все чистое и новое. Невероятно отзывчивый персонал, даже если вдруг допускают незначительные ошибки, сразу же их исправляют и делают все в лучшем виде. Если будем снова в Самарканде, обязательно здесь остановимся еще раз