Terrible vapeshop,they don't know about stocks,I bought katridges, they have stocks 1+1=3 and the sellers said that there is no such stock,they are not polite,they can't advise anything,they don't know the tastes
It's a terrible place, and I honestly can't figure out how they're holding up on the market. I visited this vape shop, and I can say that the whole experience was just a nightmare. The sellers there behave so impolitely that there are no words. It's as if they think that customers come to them to serve, and not for specific goods.
No attention, no friendliness. When I asked questions about the products, the sellers looked as if I had distracted them from something important. No smile, not even basic politeness. The atmosphere in the store is like you're in a place where everyone just can't stand their customers.
I have received almost no information about the products – sellers are simply not interested in sharing any useful information. Buying in this store was a real challenge for me. It seems that they don't even try to create a cozy atmosphere for customers.
I was ready to spend my money, but I don't want to be treated like that. This was my first and certainly my last visit to this vape shop. I recommend everyone to avoid it if you value your time and want to be respected at least in some way when buying.
I got a very good seller, Alexey, advised me to use liquid and vape, thank him very much for his patience and kindness
. I want to ask the administration to pay attention and write out a bonus for very good work
. thank you very much for such staff
The main advantage of the network is that it is almost everywhere, you can quickly buy what you need. However, as for me, there is a fat minus in the absolutely insane approach of "pairing" the add-on. the product. Let's be honest — the network has many outlets, but the prices are far from the best in the city. There is a discount program — excellent. But if I buy a liquid, it doesn't mean that I'm ready right now and I want to buy another vaporizer box and a couple of liquids. I came to you with a specific purpose, I want to get a normal service and move on, and not MAKE EXCUSES why I DON'T NEED these vaporizers now. It would be fine if there was some kind of promotion or special offer, but no.
I'll tell you a secret — customers don't really like to feel that they are just being thoughtlessly bred for extra money. I want to see at least the illusion of customer orientation and friendly service, and not get a portion of the fight for my wallet. I hope that you will take this into account in your strategy in the future.
10.12.23 I came for coals for a hookah, they demanded documents, to the answer that there were no documents, the seller rudely replied that then there were no coals. The mood was spoiled because I arrived at closing time at 22.45 and could not buy anywhere. I ask you to take measures and teach your sellers that coals are not a tobacco product and documents are not required to purchase them.
Smiling staff, excellent store location, pleasant prices.
A large selection and, most importantly, a competent approach to each client.
We provided professional advice and helped you choose the right product.
I was very pleased!
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Диана Хорсеева
Level 3 Local Expert
January 22
Thank you very much!!!!
Super cool consultants Nikita and Vladislav
A very good store, not a bad choice of vape. Special thanks to the seller Alexander Ivanov, he helped me very coolly, he still decided to switch from cigarettes to vape and offered an awesome option, thanks again. I recommend it to everyone.
I came for a specific product, in this case, an evaporator. They offer me liquid, why?
I bought a vaporizer, they ask me why you don't take two.
That's who cares how much I charge and why alone.
Aggressive marketing.
Not a pleasant seller who wants to edit something that I don't need and gives me the wrong advice.
A very nice guy named Alexander Ivanov has saved my vape more than once. He will tell you how to properly put cotton wool, select a delicious liquid, and consult on devices. If something is wrong, it can easily be redone or corrected. In general, I only come here. I recommend.
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Anonymous review
September 17, 2020
I always buy everything here, a cool and large assortment, the seller Alexander will always tell you everything, advise you, and in general you can talk about anything, discuss. Only here it is possible to serve the vape well👍😄
I came to the store for a new device. Yana's girlfriend put everything on the shelves for me and picked up the perfect pod, which I use to this day!
I am very satisfied with the service and attitude to customers, I will definitely come back here again!
The service is excellent. A very nice young man. It always does. He will tell you everything and prompt you. There is a lot of choice. The prices are the best in the city.
Polite sellers are the only plus. Prices are higher and discounts are lower than in other vape shops. It is generally better not to contact the online store. I made a pre-order, they promised in a month. I waited a month, asked about it - they said they wouldn't carry it at all. Pushing, which is more expensive
a good store with average prices. it's a pity that apparently the sellers receive a percentage of sales, so the marketing is quite aggressive, you come for one cigarette, and they evaporate two at once
I didn't like aggressive marketing terribly. They insisted on buying a cartridge, go away, they offered liquid. Although I came purposefully for a one-size-fits-all. This attitude discourages all desire to come to your store.