The assortment is good - the staff is not very good. I didn't remember the name, but it didn't matter to me. The uncle is muddy, the atmosphere when buying was oppressive. 3 times I had to abandon the evaporator to the tank that I bought for myself. And the same amount from the bonus, which they tried to impose. I said several times that I didn't need anything else besides the tank, I could have taken that into account. Most likely, the problem is not who works at the point, but who trains this staff to work. Everything is based on aggressive sales. And the margin is such that you don't want to go there anymore. Alas, I'd rather run into a small shop nearby. Let the prices be not much cheaper, but the atmosphere is better. Thank you, I will ask the seller not to punish, he is not to blame for the fact that the system requires this.
There are no questions about the product range for this network, but there are doubts about the work of the staff. If necessary, I can conduct a master class on business etiquette, but when giving money I would like to receive a comfortable atmosphere and good service.
Moreover, there were situations when the thing turned out to be defective. I had to prove it for 15 minutes, contact support to resolve this problem (while trying to blame the buyer every time). A separate remark can be made about the fact that employees never tell the number of bonuses on the loyalty card, you need to tell yourself so that bonuses are written off.
In addition, there was a conflict situation that was promised to be resolved for a whole week, but in the end, the solution to this problem remained in the air.
Excellent service! Thanks a lot to the girl who works there. It explains everything very clearly and more than once. I bought a device, after consultation I felt like a professional! And I also asked for a liquid similar to currant with aloe, it gave me a little wrong, but I fell in love with this taste, really. Kiwi, apple mint - I recommend it!