I liked everything very much, they said the rooms were dirty, nothing like that, they cleaned every day, the towel was changed. Only, but there were a lot of Germans, there were not enough Russians and music.
We liked it. The staff is friendly, the area is good. It is easy to get to Sila by bus. The food is delicious, everything is there for tourists. The hotel itself is small, but there is a place to spend time. The rooms are not bad, but I will not say that they are very clean. Dishes are poorly washed, I saw cockroaches in the kitchen. It is better not to mess with hotel guides, there are plenty of places where you can take the same excursions, saving a little.
We are resting now in December 2022, the food is normal, the cleaning is normal, towels are changed, if something does not suit, the cleaner will always fulfill requests. It's bad that the sunbeds on the beach were removed, saying that everything is closed. The weather is good and you can sunbathe. Other beaches are open, but to go there, they will be kicked out. I was also surprised that after the storm, a lot of garbage was thrown ashore, and all the garbage (sticks, waste, plastic bottles, etc.) was pushed back into the sea by a tractor. The sea turned out to be dirty. It's just terrible
The car that takes people to the beach carries garbage,
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Level 4 Local Expert
September 2, 2023
I give it 3 stars. We were deceived by the guide Elmira and did not hand over the change, at the reception they pretend that they do not know their own guide. Apparently they work together. They took the change from the reception with swearing. The guide ignores calls, deletes his messages in WhatsApp.At the reception, men address you. I quote:What do you want?? Teach the staff to contact you!!! Not only does no one understand Russian at all in the hotel, but also you!! There are always unhappy faces. Disgusting!! Now to the hotel: the music by the pool is screaming so that you can go deaf, there are not enough sun beds if you do not take a sunbed at 7 in the morning-that's it! You won't get to the pool today. The room stinks of dead things, I don't know who died there. The shower doors are broken, water is flowing on the floor. In 10 days, the towels have not been changed once!! They asked for a run-they say the finish line. Dirty plates are chipped in the dining room, the food is monotonous, the fruits are not washed-they were poisoned and vomited and drank. The waiters are great, they are the only ones who work here.
We were here in August 2023.
The hotel is great. The staff is friendly, with very few exceptions. A large selection of drinks, the food is just GREAT! The choice is huge and diverse. There is also something new on the beach at lunch every day.
Cleaning was carried out every day. The animation is also great, the guys are friendly and sociable. We were very satisfied. We'll come again.
I would like to warn you: do not be surprised at the lack of service, an edible menu and cleanliness: the hotel has been prepared for demolition! And for the fact that they sell vouchers there, you can thank our operators)
Dirt, rooms are not cleaned, towels are not changed, the food is the same every day.
The hotel managers are aggressive.
Chaise longue -old broken.
Next to the Left and right of the other hotels are all new.
Friends, do not come to this hotel!
This is the dirtiest hotel in 27 years of my travels around the world.
Please look at my photos and choose another hotel
In addition, the dining room stinks of diesel fuel, like at a gas station, it is impossible to eat
There's BLOOD on the blanket in the room🫣
The staff is inadequate, just like the gypsies at the bazaar
Just choose another hotel in glorious Turkey💓💓
We had a vacation with a child in July 2021. When I read the rave reviews, it seems that people don't know what a normal hotel is at all, although I'm not a particularly picky tourist, I don't relax in luxury hotels, but here it's just a dump with a 5-star status!
1. it's a long walk to the sea, but it was clear in principle when buying the tour
2. the hotel has no territory at all, from the word at all!!!! Even the so-called amphitheater, where the shows are supposed to take place, is located near the entrance to the hotel along the road.
3. there is terrible dirt everywhere and no one is in a hurry to clean up, there is such a thing going on in the toilet near the slides that it is disgusting to go in
4. the rooms are ordinary, spacious enough, but the balcony is of such a size that you just can't fit together, sooo small!
5. you can't wait for waiters in the restaurant, there is an eternal problem with cleaning tables, although the food was quite decent, the choice may not be huge, but everything is delicious enough
6. The animation is just shameful, it would be better if we didn't do anything at all, we couldn't even hold a children's disco properly, the team was just a failure
7. there is no water freely available, to take water in a plastic cup, you need to stand in line at the bar
8. The pool with slides is tiny, the base is also small
9. The beach is dirty with garbage and cigarette butts, as a public one, apparently they are not cleaned at all
10. in front of the hotel there is a supermarket and a disco bar, if the windows face the road, then at 5 a.m. every day you will listen to the appropriate sound, and until one o'clock in the morning the roar of music.
To sum up: these are three stars, and they are not worth three kopecks!
I am currently staying at the hotel. I came here with a family of 6 people for the third time, as everything was fine in 2019 and July of this year. But after resting now, the opinion has changed a lot for the worse. We were settled in different buildings, which is very inconvenient for us, since there are small children with whom I, as a grandmother, need to sit. I asked to change the room, it's useless. Personally, we now live in building 2 on the 4th floor. On the balcony, if you can call it that, since only one person can fit there, the sun does not set. There is no place to dry things. The tap water barely pours and does not come off well. There are no hooks on the bathroom door. There is no place to hang clothes and towels. The elevator is very dirty and hot. Nutrition and attitude have become much worse. Personally, I compare this with the fact that before most Europeans vacationed at this hotel, but now mostly Russians. In July, the wine was in wine glasses on the bar, now it's in glasses downstairs. If you ask to pour into a glass, then it's not for you, that is, not for Russians. There were few fruits, only one kind of fish, and there were 5. Tea is poured into glasses, you ask each time to pour it into a cup. The beach is sooo dirty. Only the sea pleases. I will never come to this hotel again.
We broke the bottom !!!🤢
Dirt is everywhere in the hotel. It's scary to eat from the dishes in the dining room: everything is beaten and dirty. The bed linen in the room is stained. It was extremely unpleasant to be in this place, the finishing chord, in addition to the above disadvantages regarding cleanliness, was the bestial attitude of over-salting. No one cares about the condition of the hotel or the comfortable stay of the guests. Please never choose this hotel.
DON'T COME HERE! IT IS BETTER TO OVERPAY FOR A GOOD HOTEL
In short, a nightmare, not a hotel...Everything is dead, broken, the mirror in the elevator is broken, do not take the 5th floor at all, although they ask for $ 20 for this miracle..The shower did not work, the balcony did not close, the room was dirty, there were no towels, the air conditioner was broken. The Germans are very fond of here, they just run around them, they don't care about the Russians. I don't want to go to Turkey after this time)
Good food. Almost no one speaks Russian, they do not understand English well. Room cleaning is stable, but average in quality. The beach is dirty, they don't clean it at all.
I don't recommend coming here. The hotel does not meet sanitary and epidemiological standards at all. Of the advantages, only the beach and the warm sea.
A good hotel, price/quality, the staff is very spoiled by tips from the Germans. When checking in, they are bred for an additional fee, be careful. I would have gone to it again-no)
The contingent is mostly old Germans
The hotel is an institution like 5, but frankly it's 3; The food was good, the staff was lazy, the room was poorly cleaned. The beach is great, the sand is clean. The territory is laid out.
I don't understand why there are so many rave reviews. The rooms are dirty, hot, the mini-bar does not work, it is not replenished. The curtains are just a dust collector, you don't even want to touch them, but you have to twist them somehow-TWIST them to push them apart. Not only are your hands dirty immediately afterwards, but the curtains are attached to the PACKAGE. There are only Germans and Poles in the hotel, currently there is not much here. The staff will not solve the problems. The only thing we could do was bring a set of towels for the third person. Their cocktails are already ready in bottles. They don't make them themselves, so it sucks. One star, just because of the power supply. There is a large selection, there is something you might like.
We had a rest at the end of August 2021
To begin with, at the age of 32, this is my first vacation at sea abroad. I haven't been to the sea in Russia either, I don't have much to compare it with, but! even though I had a good travel agent who chose the hotel for us herself, I still read the reviews! And so, compared to the reviews about this hotel, I can say:
every morning, there are two porridges with milk to choose from, plus there is a regular meal (like for lunch), plus fried eggs, scrambled eggs with cheese, mushrooms and tomatoes, and very tasty pancakes!
at lunch, there are two mashed soups to choose from, there are rice, several types of pasta, several types of potatoes: mostly baked in different versions, there was even a crumpled one! And boiled round!
There are a lot of greens and salads, different, a lot of fruits, watermelon and melon for the most part were not very tasty,
There are a lot of side dishes, different, and mushroom, baked stuffed, rolls, nuggets are fried on the street on a campfire, fish (there are a lot of them, of different kinds), burgers, liver, everything is hot from the campfire, but according to the distribution, mainly portions per person, those if given a plate, put 2 pancakes, for example, or 2 nuggets
The rest of the food in the restaurant - take as much as you want
There were mussels, I didn't see any shrimp 🤪
Animation in three languages, the day off was only Sunday, there was a foam party, a foam pool, a fire show..(despite the fact that we managed to get there, and did not oversleep)
The car goes to the sea as it seemed to us according to the schedule - but we never guessed, we'll get out, if it's worth it, we're going, no means we're going
The beach is 800 meters away, not far at all! Relax, take a walk, generally normal! Especially on the bridge over the river where the turtles live)
The beach is clean! I personally saw how the sand was cleaned with a special thing... but if some pigs, then at least clean up here! The sea and the entry into the sea are ideal, suitable for kids! Because the descent is very very smooth! You're walking knee-deep, you're walking... great!
I didn't notice that the staff doesn't understand Russian! Everyone who stands at the distribution understands elementary words! The reception is the same! And what else is there to talk about with them? 😁
My family and I don't know English, much less Turkish - we didn't have any difficulties!
Ice cream on time, 40 minutes delivery, in one hand. There was enough for everyone during our stay... but yes, there is a queue. But not critical, right?
The downside for you may be that the rooms are really poorly cleaned, very! They left chocolates, dollars, as if they hadn't cleaned up, but it doesn't matter to us.
The food is close to homemade, everything is very tasty! I was surprised!
Towels are issued by cards... you hand over the card, you get a towel to the beach, and back. There are 4 types of towels in the rooms, legs, face, hands, bath (large).
About the elevators, due to an unforeseen situation, we had to live two nights in one building, then the rest of the nights in another building (which one was which I don't even know), so it's really stuffy in the elevators (but you won't even have to go there for 5 minutes), in the building in which we were on the first nights, it was difficult to wait for the elevator - we walked more often. But in the other building, there were no problems with the elevator.
I also want to tell you how it happened that we managed to live in two rooms.
With the armor, we had a two-room room, with a double bed and 2 single beds (family room).
We arrived at the hotel at almost 22 o'clock. We were kindly shown to the dining room, saying that while we are making you out, go to dinner. They left, they came, they lead us to a room, we go in, and there is an ordinary one, one room with 2 single beds and 1 double bed. I'm saying it's not our number. They took me to the reception, something was there on their own, they took me to another one - they open the door, the same one room, they took me down again. Our guide from the company is calling, and she and they are trying to explain to me that the femeli room is what they give us, and the fact that they have two rooms on their website is not true. By the way, the difference in one room and in two rooms was 15-17 thousand. Ie, as if there is a difference. In general, the guide said let's go to bed tomorrow and decide. She arrived tomorrow, there were no available femeli rooms - and after tomorrow they just moved us, brought fruit and wine to the room, as if they apologized.
There were no problems on the water in one or the other!
I will recommend the hotel to my friends, but I will not return, since we are just starting to travel and I want to see other cities and countries.
Good afternoon. We were at this hotel in August 2021. This is certainly not 5 stars at all. 3, maybe. Dirty, very dirty. Rooms for 2, 3 people can be more or less, but family, 2-room rooms are something! Yes, there is no territory, something terrible drives to the beach, but it's not a problem to walk, but the beach is terrible, how dirty! Cigarette butts and stuff! The dishes in the dining room are dirty. The food is passable. If you want to leave the most negative impression about Turkey, go there!
A 5-star hotel does not pull at all. Upon arrival at the hotel, they asked to check into a nice room for an additional fee. They show us an economy class room and say we have to pay $40 extra for this room. Although we have a voucher, an upgraded room (we paid extra at the tour agency). They start to hang noodles about the fact that this room is better than ours ... they waited for their room, finally settled in. The good thing about this hotel is animation, the pool is large, free sun beds at the sea and in the hotel, there were no problems with food here (as we were told, a very good and tough chef, many thanks to him), the restaurant is always clean and tidy!!!!
Of the minuses - poor room cleaning, bed linen will not be changed until you throw it on the floor!!! At least once every 2 days they should be changed.
The hotel is cleaned abominably. It's a 5-minute walk to the sea (it didn't bother us, we walked), the shuttle rarely goes, compared to neighboring hotels. The beach is dirty.
Great hotel. We had a rest in July 2021. The staff doesn't speak Russian at all, but they understood us in broken English. There are few Russians, mostly Germans, Poles, Serbs, but it was +. The animation is in English or Turkish, respectively, but we didn't need it. The food corresponds to a full 5. The beach is 5 min.a move. The beach area is wide, there were always enough sun beds. In short, 5 corresponds. completely.
4 people vacationed with their family, the end of August 2021, two adult children, there should be a room of two rooms, but alas, they gave a one-room, but nothing, you can survive it, but cleaning in the room was seen only twice a week, and almost nothing has changed, dirt, stains, sand on the floor, in general, the cleaning is disgusting, the bar is not replenished, there are stains and dirt everywhere. The dishes in the dining room are dirty, the plates are not washed, there are traces of lipstick on the glasses. The alcohol in the bar is disgusting, there is a sediment in the glass, it is unclear what it is. At the bar, if you want a cocktail, then pay $ 2, or drink what you get, with a sediment. These are the disadvantages. Pros: wonderful beach-sand, the sea is magnificent, the entrance to the sea is gentle, great for children, there are enough sun beds for everyone, the food in the hotel is normal, you will not be hungry, there is a choice, but it is almost monotonous, although delicious. Special thanks to the pastry chef. Amazing cakes and pies!!! The animation is very good. It's fun, the guys are trying, everyone knows Russian, it's very pleasant.
In general, the rest was a success. The weather is great, the sea is warm and clean.
The hotel does not pull for 5 *, although we took 5*, but in the end it turned out to be 4*, so it pulls for 4*, the food is delicious, but there is little choice, the guide is not friendly at all, do not even go to him, you can take excursions much cheaper. The rooms were cleaned every day and towels were changed as well. The entrance to the sea is wonderful, I have never seen a transfer, we walked constantly for 7-10 minutes. Good impressions were left from the sea, the weather, the pool)
This hotel spoils the whole impression of a vacation in Turkey. The whole hotel is terribly dirty: the walls and floors are streaked, streaked; the furniture is covered with traces of food and drinks, the tables are always sticky. Not a single clean glass/mirror surface. Paint is falling off the walls in the rooms, and plaster is falling from the ceiling in some places. The hotel is in great need of renovation and good cleaning. Room cleaning: we went in, spread the bedspread on the bed and, in fact, that's it. You can forget about changing towels and linen. Mini-bar, shampoos, gels do not replenish. At the reception, there is one answer to everything - "This is the concept of the hotel." ?! Then they promise that everything will appear after the call, but no, if you don't come for a beach towel before one o'clock, they just won't give it out. "Finish" (c). Among the advantages are the sea and food. The bartenders and waiters are polite, which cannot be said about the reception staff. This attitude towards hotel guests simply kills all positive emotions.
Great hotel. There were 2 times. The food is great, the beach is great too. We will definitely go again. We were with 2 small children - 4 years and 2, everything is super
Alarm!
Rotovirus!
Bad hotel, rude staff.
The whole family was sick with rotovirus and took it partially with them upon arrival.
The hotel is just 2.
The rooms are dirty (especially if you look under the bed).
The second building is in a dilapidated condition.
Elevators are constantly breaking down.
The queues are huge in the dining room... there is always not enough of everything.
There is nothing for small children.
The sea is 15 minutes away.
In general, not a foot in there!
We stayed at this hotel in 2017. I didn't like the hotel, although we are not picky tourists. The staff does not speak Russian. The attention really to the Germans is very striking. There is no animation. There was something in the evening, but only in English and German. We were there once and left! There are no questions about food. Everything was delicious at 5. The beach is actually a decent distance away. Although they write for 5 minutes, it's not very long to walk in the heat for 10 minutes, and of course the transfer went, but this is a kind of cart for people. There was always a queue. A normal car drove from a nearby hotel. And by the way, the animation was there all day! Thanks to the balcony. I didn't like it on the beach either. The coastline is wide, the sea is sooo shallow. By the time you get there, you can swim, it will get into your head and you don't want anything anymore! There is no bar on the beach. Technically, of course there is, but there is only warm water in plastic cups. Next to the hotel there is a place of shopping malls, we walked there, well, and a small promenade how to go from the hotel to the beach. You can drive yourself to the ruins. I do not recommend the hotel!
Disgusting service. The variety of food described in many reviews is simply missing. Breakfast is a continuation of that terrible nightmare that you had last night. Porridge is not boiled, but brewed like tea. The appearance of the corridors and furniture leaves much to be desired. The bulky cleaning cart cannot go around any corner and leaves a dent there. The beach, in fact, like the hotel, is very dirty. The only joy of the whole holiday in this "4-star" hotel is the sea.
The hotel is sooooo dirty, the furniture is all broken, the dishes are broken, the whole hotel was sick with rotovirus, the staff does not wear masks and gloves. The sea is beautiful, the beach is dirty, they don't clean at all. I don't recommend it