Side Filo Rent A Car
Business hours
24 hours
Directions
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8 reviews
October 6, 2023
All good, fine service!
2
October 20
I had to leave a negative review, because the paid WiFi stopped working after an hour due to a faulty wire, we were not warned that the car would be different, if we had been told in advance, we would have chosen a different day of the trip. We have a few days left before returning home, so we had to agree to your car. And we had to carry all the purchases on our knees. The price of the car changed in the correspondence two days later. Renault Clio was brought instead of fiat egea. They refused to make a discount for a lower class of car, a smaller size and generally deception. There are three adults and a child with a stroller. Only a stroller and two bags fit into the trunk. Of course, there is no place in the back. In general, the trip was absolutely not comfortable.
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November 23
[11/23, 10:52 a.m.] rommy1002@gmail.com : We rented a car at Filo Rent A Car in Areda from 09/20/24 to 30.09.24. They debited a deposit of 11000TL from my Visa card. 09/29/24 we wrote to the company that we would return the car at 6:00am on September 30th. In response, Filo was informed that a full tank must be filled at the gas station indicated by them and a receipt provided (previously this information was not available). That's how it was done. The company did not return the deposit to my card until 07.10.24. We started chatting with them on WhatsApp. They reported that there was a problem with my card. My bank has not confirmed this. Filo eventually returned the deposit of 10500TL after a month and a half. On what basis they took 500TL was not reported. If you want to save your money and peace of mind, do not use the services of Filo Rent A Car. Leonid R.
[23.11, 10:53] rommy1002@gmail.com: We rented a car from Filo Rent A Car from 20.09.24 to 30.09.24. They charged a deposit of 11,000 TL from my Visa card. On 29.09.24 we wrote to the company that we would return the car at 6:00 am on September 30. In response, Filo said that a full tank must be filled at the gas station they indicated and a receipt must be provided (this information was not available earlier). Everything was done exactly as planned. Until 07.10.24, the company had not returned the deposit to my card. Correspondence with them began on WhatsApp. They said that there was a problem with my card. My bank did not confirm this. In the end, Filo returned the deposit of 10,500 TL after a month and a half. They did not say on what grounds they took 500 TL. If you want to save your money and peace of mind, do not use the services of Filo Rent A Car. Leonid R.
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