I really didn't like how they received me at the reception. They don't understand Russian. If it weren't for our friends (Russian Germans, with whom we planned to rest there), we would not have been able to understand anything. We were immediately told that there was no room for us (we booked back in December) and we would be sent to the hotel 6 km away. After lengthy negotiations between friends, we were offered to pay an additional 10 euros per day and the room will be available. As a result, we agreed on $ 5. And this is only thanks to our Germans. Then we didn't change the linen for five days, and again, thanks to our friends (because they don't understand Russian), we complained. No hotel paid for the decoration of a table on a birthday, they took 5 euros here.
We had a vacation with our 5th daughter in 2018. The hotel itself is not bad. Upon arrival, of course, I had to be nervous, because they put me in a room for the disabled, which was on the 1st floor and faced the street, where people were sitting and drinking until the morning. It is impossible to fall asleep. I was surprised that there is not even shampoo in the 5* hotel, take it with you. The safe turned out to be paid. Towels are provided, it's good. It takes 5-7 minutes to get to the sea by bus from the Olya 60th hotel. Once his brakes failed when he was going down to the sea, where people were waiting, it was good that he taxied, crashed into a fence and we walked to the hotel for 15 minutes on foot. The restaurant and the food in general are on the level. According to the drinks, according to previous reviews, this is of course a lie. 3 in 1 coffee, upi-type juices, and I don't say anything about drinks at the bar, I haven't drunk such filth in a long time. We ordered a pina colada in the evening, it is impossible to drink. There is no animation either. So it doesn't pull at 5 * in any way, max 3-4. So the vacation was a little disappointing, one joy is the sea. The water is salty, the waves are big.
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We arrived and settled in quickly. There are no light bulbs or bathrobes in the rooms (it doesn't matter to me). The food is for 4, because 1 time they gave sour mashed potatoes, and every 1 is the same. No one understands Russian, they cheat in German, in English 50/50. DO NOT BELIEVE that they write that the type to the sea is 250 meters or less!!!! This is definitely not the first coastline! We counted 567 steps~300 meters. But it's worth it, the sea is clean, even the purest, the main thing is not deep for children. Cocktails are paid and they cost in euros. The rooms are new, everything is clean. I recommend it. I hope to come there next year as well.🤤😍
We bought vouchers back in January. Upon arrival in JUNE, they tell us at the reception that there are no places and they want to move to another hotel 6 km away. They paid for the one they wanted, but they can just throw you out without asking. But on the sidelines, they suggested that we pay them and then the rooms will be found immediately. It's just TERRIBLE!!!! I had to pay quite a bit. Other people came and the tragedy was repeated so with everyone.
There is no dishwasher in the hotel.The food is good, but monotonous. There are a lot of Germans, the staff dances in front of them, Russians are treated with indifference.