I want to recommend this store, we came from far away for sewing equipment. Customer-oriented location , detailed consultation, discount program. We were satisfied with the store and the purchased goods. The prices are much lower than similar stores , call this organization and you will be pleasantly surprised 😊
She arrived with the intention of spending 3,000 rubles, but left with nothing. I pre-selected models on the Internet, but decided that I would be better advised by the official janome service. What was my surprise when the consultant said that the specified model does not make a flat seam with a top cover: "There is no looper on top, it does not make a chain on top." Well, OK, if this is a "chain" for a specialist, then so be it.
The model is not new, every first video on the Internet demonstrates this seam, only the official store is not aware, did you not have time to familiarize yourself?
I was ready to buy an industrial one, too, if it's better, the house allows it, but according to the consultant, none of their machines make the top cover. After these words, there was no desire to explain anything.
Yes, I don't sew to order, I'm not an expert in sewing, but I need this seam, isn't that why there is an offline store to help with the choice?
If you complain about the lack of sales, think about the qualifications of your employees and their desire to communicate with the customer.
I bought a janome artdecot 724e sewing machine. They showed how to use a sewing machine, explained all the nuances, plus that you can immediately buy additional paws and needles, everything is original. My recommendations.
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Валера С.
Level 3 Local Expert
January 29
A good selection of equipment in the store, they picked up the model for my budget quickly, they told me that they chewed it right according to the characteristics, which helped a lot, because I chose a gift, I would have figured it out for a long time. You can safely apply.
A great sewing machine and accessories store! I bought a JIN L1-maka sewing machine, it works great! I also bought paws in a set and needles, I really like it, the sales consultant explains everything and suggests the necessary information. The store is good, I recommend it!!!
Disgusting service! I made an order through the website, the bot sent a confirmation and that's it.... No calls, no clarifications for 20 days now. Apparently, the seller is not interested in my order at all. I ordered Janome 718A.
A great store, they helped me choose a great gift for my wife. Competent specialists. A good choice of goods, it feels like a trip to customers. Conveniently located .
We came with our own selection from the Internet, on which we received advice
We answered all the questions, demonstrated the work, added all sorts of useful things to the kit!
Quick and easy
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Anonymous review
March 20, 2020
I do not advise buying here, CUSTOMERS are BEING DECEIVED!!!
on March 19 at 18:00, a Brother FS-40 sewing machine worth 419 rubles (with a discount on the promotion) was available on the website, for which I placed an order + tailor tools for small things. March 20 - the price is 495 rubles, there is no longer a promotion. I ordered a typewriter for the promotion, but no one is calling. I call back - a hysterical girl on the phone informs me that my order has been canceled. I ask on what basis? "Because there are no cars at that price." I ask, what does no mean? The site is available, what's the problem? "There are no cars at this price." I'm asking, how about you notify me? "You have received a letter in the mail" - in fact, nothing has arrived. In general, I'm sitting, waiting for delivery, and my order turns out to be canceled)))))) The second time I called to find out the phone number of the immediate supervisor, and the same girl said that she was the boss and the management) Subsequently, I learned that "YES, YOU HAVE SEEN THE DOLLAR EXCHANGE RATE", "thousands of people like you are calling me now", "miracles do not happen" and "write bad reviews"!
If you didn't manage to change the prices, remove the promotion - what is my problem? I placed an order at the time of the promotion! As a client, I am not worried about the course, thousands of callers or miracles - YOU HAVE MADE A PROMOTION, TAKE THE CAR FOR THE PROMOTION!!!!
I am most disappointed with the service!
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Anonymous review
December 18, 2019
I am very happy with the work, they helped me choose a sewing machine here, they told me everything, showed me everything, I am very happy with both the service and the machine! A lot of all kinds of accessories for machines, threads, etc.
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Uladzimir
Level 14 Local Expert
December 7, 2022
I bought vaseline oil for a sewing machine, it was available both on the website and in the store and at a good price.
I ordered a sewing machine, it was delivered the same day! We unpacked it, showed you how to use it, which is very nice! Because the car was intended for the mother-in-law, and she did not know how to approach her, after her Podolsk! Thank you for the excellent work, I recommend contacting here.
I bought a sewing machine for industrial purposes. When buying, I talked to the seller about the need for a certain foot. This was one of the conditions of the purchase. They promised to bring it in three days. A week has passed, there was no paw. After the call, it turned out that there is simply no such foot for this machine... What can I say, you can't trust the seller, just to push the goods off, and then the grass won't grow...sadly
I've been looking for a long time for which sewing machine, I decided here. The guys are professionals in their field.
Plus, they provide installments for six months, I bought a Janome car, I am very happy. There are a lot of additional devices available, which will also tell you everything and show you if necessary.