It's a complete bureaucracy. It's just not clear in honor of what? They are not a government agency, and the employees are not civil servants. And they act like they're about to decide your fate. And they frankly recruited those who have no education, those who have never taken place in life. But there are so many ambitions, honor. Very complex people who have finally reached the "power" and are trying to make the most of it. For some reason, they are sure that everyone who comes is stupid and will fall for their extortion. It feels like a traffic cop stopped them back in the early 2000s, when they were blindly and openly demanding money. But I have a short conversation with such people. I usually use their same methods and weapons against them. I.e. if he pretends to be a "captain" or "major" to get money out of me, then I turn on the "colonel", who can bend you now))
So, put things in order there. The poor devils are there.
I pass by the impound lot to and from work, a lot of burnt-out cars, only takes up space, why the state will not pass a law at the legislative level, after all actions according to the law, send them for disposal in a short time, floods the back with water, groundwater rises, somehow it is necessary to solve this problem.
It's a good place. Wonderful employees. They will help, prompt, show you. They monitor the observance of a live queue. They work with documents quickly, they do not delay people's time.