I was at a reception with Sergey Alexandrovich Kozlenko, I liked everything very much, told him what was what, carried out the manipulation, everything was fast, clear and in fact, answered all the questions of interest. The interest and professionalism are on top! Be sure to have procedures with him!
I would like to mention the receptionists, they are very friendly and courteous! They even remind you to take off your shoe covers before going out)
The surgeon is excellent, there are no questions about the work, everything is fast, neat and positive.
Admins are very strange.
They call for confirmation once, and if they don't pick it up, you won't be able to reach them yourself. Sit and wonder if your record was canceled or not.
I paid in cash and they weren't going to give me a check without asking, so they announced the amount and gave me change. I asked for a receipt on principle. If anything happens, I won't prove my visit.
Small medical center, administrators are rude) But I keep going because I really like Natalia Klimkovich, a specialist in laser hair removal, and the result of hair removal exceeded my expectations. If you are a beginner, like me, I recommend signing up with Natalia. I was very afraid of the procedure, in August I came for the first time. But Natalia is so comfortable, joked and distracted me, so now I'm not afraid.
02/15/25 Bondarenko A.P. had hemangiomas removed. I was extremely dissatisfied with the reception. I felt like I was at a clinic appointment. To each question, he showed his irritation and dissatisfaction with his whole appearance - it is clear that the doctor clearly does not like people and what he does.
Before the appointment, she clarified whether it was possible to remove a small vessel on her forehead at the same time.
As a result, instead of a barely noticeable vessel, there are 3 holes on the forehead. He said that 3 scars would remain from these holes only after he had removed them.
The question is, WHY would I need another, but more obvious, cosmetic defect instead of one barely noticeable one?
Why didn't the doctor warn you about this in advance?
Terribly upset and dissatisfied with his work (I do not recommend anyone to contact him.
I had an appointment with Denis Viktorovich Karelin's doctor, photo rejuvenation procedure for the first time on 03/21/2025.
I called for a long time to make an appointment, but no one answered the phone and there was no feedback. I finally managed to get through and make an appointment: the next day in the morning (surprisingly quickly). I was booked into a clinic in Uruchye, the time was announced, and the conversation was completed very quickly. Subsequent attempts to call during the day to clarify the address and details were unsuccessful. I had to search for the clinic's address on the Internet on my own. A huge disappointment was the complete lack of parking at this clinic, located directly opposite a several-storey shopping center, which has no more than 20 parking spaces. Cars all over the neighborhood are parked on lawns and curbs. Which, of course, I wasn't warned about during the recording either. And my "half an hour earlier" turned into 40 minutes of searching the entire parking area. Fortunately, I managed to get through to the call center at that time, and the clinic knew that I was late due to the incompetence and organization of the call center.
The receptionist at the clinic was very polite, which you can't say about the doctor! I have never seen such indifference and rudeness even in city hospitals. He was in a hurry and didn't care about anything at all. They just gave me papers to sign with the words: "and quickly, otherwise we won't make it!" as he put it. Although I was less than 10 minutes late. I had an appointment at 10.20, at 10.48 I already left his office. The procedure lasted less than 10 minutes. And instead of the whole face, I got only partially done. Some of the pigment spots did not even go away, they were not done around the lips, at the corners of the lips, or anything at all on the nasolabial tube, and the lower half of the forehead was also not done. Before the procedure, there was no examination, not a single question about the health and skin type. NOTHING AT ALL. I am a white-skinned natural blonde with very tanned skin and dark colored hair. Presumably she received a severe burn. The skin is sore and severely inflamed in the places where the laser was applied, especially on the cheekbones. She still hadn't gone out into the sun, and she hadn't even gone near the windows. It is very important to hear the opinion of the management of this medical center about this situation.
I already had experience with laser hair removal, but unfortunately I was not lucky with the masters, this year I decided to start again and trust Shine est, because it is a full-fledged medical center and already inspires confidence. At first, I went to a master at Dzerzhinsky d. 19 (st. Grushevka), everything is fine, a good master, but somehow I did not manage to make an appointment with the same person in time and signed up for Natalia Klimovich.
Natalia Klimovich is a Specialist who can be trusted by 1000%, a professional in his field, approaches the procedure very sensitively and carefully (he paints over all moles, tattoos, does not leave a single millimeter of the body area without attention), provided all information on the topic, answered all questions. I was very upset that she no longer works on Grushevka (next to the house) and now works "Shine est" on Uruchye, but I am ready to go to her even to another city))
Many thanks to Dr. A.P. Bondarenko.. After removing the mole, a hypertrophied scar formed. After several time manipulations, the situation has improved a lot! Doctor Wizard!
The "masterpiece" center... in 2025, I don't have an online record, and they don't even pick up the phone! I've been trying to reach you for 3 days, and the call is reset by the 5th minute of waiting. If it wasn't for a specific specialist, I wouldn't have applied here at all. The service depends only on the specific specialist. Customer orientation is at a low level.
The dysport was done quickly and efficiently. Pleasant staff, stylish interior, wide range of services. Now I know where I'm going to go for cosmetic procedures!!! There is only one caveat: when trying to sign up online, they replied that there were no free places at the desired time and did not offer anything. A polite receptionist called and offered to put me on the waiting list and call me back as soon as the recording for the next month begins. Comfortable
I have been visiting the center for more than 10 years. Very attentive, qualified specialists. Many thanks to the doctor Moroz Elena Nikolaevna, she did injections, laser procedures.
I took a course of laser hair removal at Shine and I am very pleased with the result! The skin has become smooth and tender, and the hair no longer grows. Excellent value for money, I recommend it!
I removed two formations on my face (different ones). One with a laser, the other surgically. There are small scars left. There are no complaints here. But the histology service (which is included in the price) is very suspicious. There are no seals of doctors / institutions on the result, it looks more like a "filkin's letter", which is written on the spot... A dubious service from the center.
Everything is fine, the reception is always on time, the attitude is as it should be-friendly and polite. One disadvantage is that it is expensive, even very expensive.And not all biorevitalization drugs are available, only mega-expensive ones and only they are recommended for the procedure)).
In general, it's great, I went to the wart removal, the specialist is very pleasant, high-quality service. They said that if there is a relapse, they will remove it for free, I hope not)
Terrible service. Paying for emptiness. Previously, on the record, I announced that I wanted to do the procedure, but when I got to the appointment, they told me that there was nothing to do with my problem except to prick it. I was talking to a man
05/22/24 the recording was at 19:20, the doctor was very late at the reception of other patients, no one even said a word that there was a delay, they sat in line for more than an hour and a half. Terrible attitude towards the client!
I recommend this center. Everything is professional - from receptionists to doctors. Individual approach. You are remembered and expected.
The prices are quite adequate. The passability is quite high, but I did not observe the feeling of the conveyor.
Excellent doctors and other staff. I was very pleased with the good-natured reception and the smiles on the faces of the employees. I found my center here.
Polite, friendly staff. First, a detailed consultation by phone, then in the very center. Clean, neat. There have been difficulties with parking, but there is a large shopping center nearby
I want to share my visit to this clinic. I removed pigment spots of a very small size, pointed specifically to them, in the chair they apply gel to my entire face (140 r), I refuse, they say well, then your spots are 50 rubles like a stencil, I agree at the checkout it becomes 79.90 as one zone, I ask why, the doctor wrote so, during they forced me to go through the entire course of 140 steering wheels, the whole face will have to come six times, they said it was more profitable))) other clinics and other doctors were also offered at the reception (also for fabulous money, but the most interesting thing is that my spots have not gone anywhere and have not even become lighter. I want other customers to know about this after reading my review.
I underwent a course of laser hair removal, I did not think that the effect would be so good. I also plan to make a course for another zone. The doctor always clarified my feelings during the procedure and answered all my questions, and I had a lot of them, since I was doing the procedure for the first time. Thank you))
Polite administrators. They respond promptly in an online chat. Qualified staff. They are always accepted at the appointed time, they try to accept as soon as possible if they come earlier. There have never been any delays. The center is clean. Shoe covers and masks are provided free of charge for visitors, including for procedures. A clear discount system.
The specialists are normal, the politeness at the reception depends on the administrator, there are unpleasant girls. Clear. The prices are average. They call in advance with a reminder about the recording. There are program bonuses.
There was a laser hair removal procedure at Shine. Thank you so much for your professionalism, I am very pleased with the result! We were pleased with both the price and the quality! I would also like to note that you have a very polite staff, and the clinic itself is clean and tidy! You are the best!!!
Friendly attitude to the client, highly qualified specialists, modern equipment. Prices are lower than those of competitors, and the quality of services provided is excellent
I was at an appointment with Dmitry V. Samsonov, a phlebologist. A wonderful specialist.He provided qualified assistance.A pleasant human attitude.Thank you very much.
I visited Sergey Alexandrovich Kozlenko for laser facial resurfacing. I liked the center itself, the girls at the reception and, of course, the doctor. This is not the first time I have done this procedure, but for the first time it does not hurt so much and at the same time it is effective. Super doctor, I'll be back. Thanks!
I liked everything. Laser hair removal was pleasantly surprised by its painlessness. It was much more noticeable in other places. Pleasant, courteous staff
Everything is great!
From entrance to exit - professionalism at the level) It's nice to come there!)
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Anonymous review
February 21, 2022
They did photothermolysis at Shpilevsky's. When they contacted him, the illiteracy of the person was already alerted (terrible mistakes, as if a Caucasian from Moscow writes). Well, after photothermolysis, the gauze effect remained, it is the 3rd year after the procedure, the gauze effect still remains. I recommend other medical centers to you because this one left the impression of a commercial, small, unprofessional desk
A great center! It was here that they helped me solve my problems comprehensively. Very attentive doctors, it's always nice to come back. Now I trust only ShineEst with any procedures👌
It was the first time, very expensive, the imposition of an unnecessary doctor's consultation to remove one small vessel, and there was no consultation as such. But it was necessary to pay an additional 2 times more expensive for it than the removal procedure itself.