A great store.The staff is at the highest level, always in a great mood,friendly,polite,very attentive.They will advise you and help you choose what you are looking for)The assortment is good, there are always different discounts and promotions.I advise you from the bottom of my heart❤
Incompetent sellers. They can't answer anything useful. Even the question about nicotine-free mixtures could not be answered for a long time and shown what mixtures there are. They do not know what coals they sell for hookahs and how they differ. You should at least look at the product reviews on the Internet.
And I'm not talking about making coffee at all. We ordered 2 coffees, the young man made them, we asked for sugar, to which he replied that there was none. Is it not an option to say in advance? I would have offered syrup instead, but no, I had to ask for it myself.
They sold an unoriginal/defective cartridge and refused to replace it. For 2 months, I went to buy a liquid and a cartridge every week. Until they sold another v.thru cartridge, which tasted not of liquid, but of some kind of medical cotton wool. The cartridge itself differs from the "normal" ones: the inscriptions were slightly larger in size and had less embossing, the arrow on the plug of the liquid inlet was thicker, the recycling sign was depicted differently and had fewer details, the texture on the finger notches was not so pronounced and was only in the center, the cartridge itself was slightly wider and inserted into UNDER only with sufficient effort, and there was no taste of the liquid. After explaining all this to the staff, who did not check the cartridge in any way, I received the answer that the cartridge would not be changed for me, justifying this by saying that they were not changed anywhere. I do not advise buying cartridges and pods here, because this is not the first "tasteless" cartridge bought here, which means that the problem of selling non-original products and defects is constant
The best staff, excellent assortment and delicious coffee. Recommend.
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В
Виктор К.
Level 3 Local Expert
March 15, 2023
Not a good store.
1. Deception and unprofessionalism of the working staff.
- I don't know how you can answer the question: "Is there an nth gravity of the liquid?" in the affirmative and try to sell it, but in fact sell a weight that is clearly different from what was required.
You want to buy 40+ liquids from them, for example, they tell you: "Yes, there is," but in fact they sell 20 and below.
While in other shops of the same format, you are immediately notified that such a weight is no longer on sale.
2. Product quality.
- the vaporizers being sold are apparently purchased not from the manufacturer's supplier, or even from a high-quality reseller, but from some ... it is unclear from whom, who rivet them in the basement, next door producing socks.
The evaporator died in a day, from a bundle with a liquid - which was bought there, while answering a specific question, and a notification that you need a liquid that fits the device, they try to assure you that everything is in order, and then miraculously it turns out that the purchase of an evaporator becomes another item in the day the schedule of the day.
Yes, marriage is everywhere, but when two of the two episodes turn out to be the same, with a purchase break of several weeks, it becomes extremely clear that the approach is the same as with liquid.
There are only two points, but in general nothing but to buy a liquid / evaporator was provided, based on the quality of the products sold, we can safely assume that in the event of a third point by type of purchase of the device, another mess would have occurred, but miraculously it did not come to that.