The shawarma is delicious, no questions asked.
And everything used to be OK for maintenance, but one situation killed me.
I ordered one shawarma on the phone, arrived to pick it up exactly 10 minutes later, the room is empty, I'm screaming, there is no answer. Although you can hear from the back room that someone is watching a movie/TV series. After a while, a guy who had been standing on the street all this time, smoking, watching me through the window, came into the room, stood at the cash register with an absolutely unperturbed look, and paid me off.
At the end, a woman came out of the back room, and she was watching something while I was trying to yell at someone.
I waited for 3 minutes, but the attitude of the staff killed me.
2 stars only for shawarma
It's a great place. The shawarma is delicious and will always take your wishes into account. I really like Rustic, but it contains rustic potatoes, which I don't like. I ask you to make more sauce without it, they never refused and did it according to my desire. The hot dogs are delicious too, and the coffee is great!
The shawarma is terrible, there is no twist, after grilling it still bends like a sausage. There is a lot of garlic sauce that just interrupts all the flavors and especially very salty meat. The kitchen is completely unsanitary, the lids from the gastro containers are all very dirty, the products are not in the refrigerator but on the counter in the warmth. The order is made for a long time, about 20 minutes, while the staff is extremely unfriendly.
Food - 1 out of 10
Shaverma - 1 out of 10
Service 2 out of 10