Shashlyki u Ashota
Directions
Peremozhna St
157 m
101 reviews
August 10
Good afternoon. I visited the institution upon arrival from Moscow . Once again, having arrived, we decided with our family to taste a delicious barbecue, I was previously familiar with the institution. It was in the morning, we came in, the waiter brought the menu, I already knew in advance what I would order, asked to place an order, the girl apologized, said that she was not our waiter , left. Then she came back and said that she would be our waiter. I thought well and duplicated the order again . We ordered kebabs , caesar , French fries , sauces , lattes . The wait was very long , I think OK , they cook meat. An hour later , they brought a barbecue , ordered a neck , brought a balik , as if it were okay . After cutting off a piece, I was confused by the smell of rotten .... doubting, she asked to try and smell her sister, she was also confused by this smell .... Since there was more than one piece , I decided to try another one , it was very fried and over - salted . Let me remind you that I order kebabs all the time in this place. After asking the waiter to check , they took the dish away , said everything was fine with it , the smell says there is , the meat is homemade . I asked again why they hadn 't warned me about such new products 🤷♀️And she said that I would not pay for such a dish . It 's not pleasant . I remained very hungry . To which the waiter said that you would have to pay . I repeated again that I would not pay for the missing and over-salted meat. I paid for everything else. When I returned with the check , I said that I had a card payment , I waited for 15-20 minutes again ... everything was very long . To which they replied that their device was loaded for a long time . They also replied with a threat that they would no longer serve me in this institution . Customer orientation is a big zero , apparently . Terrible atmosphere and today's food . I'm giving you a minus sign! And this is very unprofessional behavior regarding respect for guests. I think you should think about who your employees are. And I also asked to take the meat to an independent examination, where they did not give it to me, saying that they had allegedly already been sterilized. It's a pity I did not have time to take a picture of what lunch I had today.
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2
1
August 14
It's expensive, of course, but it's delicious. In general, I liked everything very much-a cozy atmosphere, good music, top-level service. I recommend visiting this institution.
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3
October 19
Probably the best institution in the southern quarters of Lugansk. Everything is always very tasty. The staff is helpful and courteous. Ashot is on top👍
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