I purchased a certificate for my niece's doctor on 11/18/2024, Adm.she did not tell me in advance to make an appointment, on 11/19/2024 I called them and clarified that I needed to take the bathroom with me, to which she replied no. I said, well, I'll send my niece right now. When the niece arrived there, they said they had to make an appointment in advance, they also claimed that no one had called in the morning. In the morning, everyone's mood was ruined.... Terrible admins... I don't advise anyone to go there